Had an appointment, Safelite never showed up and never called. A company like this does not deserve your business. read more

Windshield replacement and recalibration: Clean comfortable waiting area. Work done correctly (better than OEM). Done much quicker than quoted! Covered by insurance so cost was not a concern. I recommend this Safelite location. read more

We were just traveling down the road and a little pebble flew up and POP! No traffic, no truck hauling gravel just a weird evil little pebble out of nowhere decided I had too much money in the bank, grrrrrrrr! So instead of a ding, that would have been covered under the Liberty Mutual policy a big crack broke out half way across the entire windshield, double & triple grrrrrr! We tried to call the local Safelite but we're directed to the website. Good news because they have an excellent and easy to navigate web design that was simple to book an appointment and calculate the costs. That included our $25 veteran discount so nicely done. The bill came to $421 and Brad the technician is here replacing it as I begin writing this review. He showed up when promised after receiving a notice of who would be and a call from him. Brad is professional and seems to really know his stuff and his van is neat and organized with everything required to get the job done. He even perfectly saved and remounted our parking pass and car wash stickers He brought his own garbage can, left everything perfectly clean and gave the windshield a thorough cleaning. All together this was a painless process and well executed installation. Bottom line: There may be cheaper solutions out there but for an organized, simple and efficient glass replacement I would definitely use Safelite in the future. read more

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I had 2 technicians come out and replace my windshield on my little convertible, they were friendly, courteous and very careful not to break any pieces! Highly recommend them, one was named Raymond but I didn't get the other guy's name, he was the more experienced one and did an amazing job! Thank you to both of them! read more

Had terrible service with Safelite. It all started in December 2024. Called Safelite to replace windshield on my 2022 Grand Wagoneer. Technician arrived and replaced windshield and couldn't program vehicle. Technician calls another Technician and he also can't program. They leave and tell me to take vehicle to a safelite shop nearby. Their technicians cannot program. Safelite calls me to inform me that it's the wrong windshield that was installed. So a month later another Technician comes to house to install another windshield and he says windshield is defective and leaves. Then Safelite calls and says they don't have any windshields in warehouse and another month goes by. I call Safelite again and they say windshield will be in March 25. Today is March 30th no call from Safelite. I try to call Safelite and I can't get to a human, only recorded message. Now I have to drive 20 miles round trip to talk to a person. They are terrible, DO NOT USE SAFELITE!!! read more

I've had 2 windshields replaced here within the past year. I've waited there during both repairs. Everyone I came in contact with was kind and helpful. Very professional! The waiting area is clean and not cramped. My windshields were installed quickly and without problem read more

We are returning customers and I will say this last windshield replacement was VERY DISAPPOINTING. The light trays went missing and they are necessary to calibrate the cameras on my car. Its been weeks before no response from safelite - tech don't return calls or texts and the only number listed is the 1-800 number. EXTREMELY FRUSTRATING!!! Without those clips and the camera calibrated cruise control doesn't work on my car. I'm hoping this review gets the attention of management at the Summerdale, AL location and they take care of my car. They have been paid for a service and the job is still incomplete!!!! read more

Absolute highest recommendation to Patrick from Safelite, especially on a higher end vehicle. I always get concerned letting other people touch my car, but he made it care free. He was incredibly detailed and particular. Thanks Patrick read more

Safelite AutoGlass - Perfect install. - Auto Glass Services Near Me - Summerdale, Alabama

They did a great job!! I arrived an hour earlier than my scheduled appointment and they took me right in. They were fast and thorough!! I highly recommend them!! read more

These folks have replaced windshields on several autos for us, and every time they have been professional, prompt and meticulous in their work. i wouldn't have any other company do my auto glass work. Thanks folks!! read more

Scheduled online for a same day appointment. Total windshield replacement. I was in and out in 45 minutes.

This place has outstanding service. The man working there was kind and straightforward, he told us that he could fix our crack and how long it would be and delivered on all accounts. We needed the repair done quickly as we were going on a long car trip, and Safelite saved the day. read more

Great service! Super simple and quick. Repair tech was kind & courteous. He was detailed in his explanation in what he was doing and here at the time he said he would be. Definitely 5 stars. read more

Terrible. Call ANYONE else. It took me nearly 30 minutes to get through to a local rep and I was quoted $320 and told I had to file with my insurance first so I called my ins co. After I went thru the process with them I was told they could not help me and that there was no reason to file a claim but now there is a claim that can not be deleted on file with them. I decided to call around for pricing and found the same windshield for $180 and 90 minutes later I was back on the road with shiny new glass. Very hard to reach local customer service VERY wrong info which could lead to premium increase with insurance co. MUCH higher price. I saved $140 and will never consider Safelite again. They get one star because I had to choose something and no stars (or negative ) was not an option. Go with a local not these corporate rip offs. read more

horrible service !!! installed new rear window first time it rained flooded my kids in back seats . water pouring from my seats , no call back , no answer , they scheduled online replacement guy shows up today saying window not avaialable after hes replaced one time read more