I'm retired Army. Nice to see a group of automobile glass professionals working as a good communicating team, and my new windshield was installed fast, and, in my case, the front office even moved up my appointment a day to accommodate me to make for safe driving sooner rather than later. They are my one-stop for the future. Hoooaaaah! read more

Arrived for my appointment 5 minutes early. Took my vehicle right away. New windshield installed & checked out in 20 minutes. Doesn't get any better than that. read more

This review is relative to Safelite's on-line quoting practices.... My quote was for $174. When I had not booked an appointment for a few days, I received another email for $15 off if I booked that day. Seemed like a good deal so I clicked the link to retrieve my quote, and again saw my quote of $174. I filled out all the required name & location data and next went to the check out screen, BUT, now my quote was suddenly $189 plus $10 disposal fee plus $25 mobile fee, plus sales tax, less the $15 promo. I immed. went to their on-line chat and accused them of deceptive advertising.... she said she would turn my complaint over to her manager and he would contact me.... Well guess what, that was a week and a half ago and no contact. A few days later I got another email for $20 off. I played the game with the same results. So beware, the emailed discount is the rip-off, and the quoted price does not contain hidden charges. I had AAA club fix it in my driveway for about the same money but no games. Just honest service. read more

Please choose another place to have fix your windshield. I have a Subaru Forester that came out of the factory with wiper warmers. The first time they replaced my windshield, the wiper warmers would not work, so they had to put another one in. Each time took 4 hrs. of my time. Windshields with wiper warmers have a visible coil in the glass. The second one didn't have these coils. I commented on it, when I picked the car up, and the worker told me the coil didn't have to be visible, and that it worked properly. My mistake was not asking him to show me if it worked. I am too trusting. Now, they say that it's Subaru's problem. Subaru's people are the ones who told me that it's the completely wrong windshield, but Safelite won't honor it. Don't go to Safelite!!!!!!!!!!!! read more

I had a crack about 4 inches on my windshield. The guy came. He said that he could fix it but couldn't guarantee it . I said why? He said the crack was down below the molding. "That's where the bottom of the windshield is". I said how long would it take to remove the molding? He said about 45 minutes . I said are you under some time constraint? He said he he had a lot of cars to fix. He fixed it anyway, said it would be ok. It cracked in two weeks. I had it replaced at a local garage. They did an excellent job. These people are awful. read more

Scheduled twice. First time they ordered the wrong windshield, second time they didn't show up. No call or anything. Do yourself a favor and stay away from these morons. read more

I had a great experience. The man that came out to replace my windshield was friendly and efficient.

I felt like I was in one of their commercials. I put in a claim through my insurance company-I received an email immediately asking what day was convenient for me. The agent sent me an email before he came out, when he got there he went through the entire process with me. I asked him if he had replaced a windshield on any Nissan Cubes before and he said no, but reassured me that it wouldn't be a problem. He said it would take about 45 minutes to an hour and it was done in 45 minutes. He again went through everything he did-and he was on his way! Robert was so pleasant and so professional-my truck is cute again! Thank you, thank you, thank you! 5 stars! read more

I received GREAT service from Safelite from the very start to the very finish. My technician took his time, did an excellent job and was very personable. read more

I had to replace my windshield on my jeep wrangler. I called inquiring about service and how to go about putting it through my car insurance. They quickly connected me and within hours my new windshield was replaced. This was performed on July 3rd too. read more

My experience with Safelite was awesome. All the employees were very kind and courteous, the manager of the store went above and beyond to assist me and my car was ready way before I expected it to be. I shopped around with other companies before going to Safelite and almost went somewhere else because it was a little cheaper but I'm so glad I didn't. You get what you pay for! I'm so glad I chose Safelite instead of some other company. They obviously have trained professionals who LOOK like professionals instead of some grungy guys in dirty jeans and backwards hats that you can't identify as employees. The waiting area in the store was clean and welcoming. I would definitely recommend this company to anyone needing a window replacement or repair. read more

I had my windshield replaced on yesterday. Overall the service received was great. The process involved in scheduling my appointment online was excellent, no problems or concerns. When I arrived to pick-up my vehicle, the service technician was professional and he clearly explained the warranty and maintenance steps involved over the few days regarding my vehicle. While I hope not utilize their services soon, I take comfort in knowing that Safelite Auto Glass is available nationwide. Great service!! read more

The technician was very prompt. He arrived in time. explained me what I am getting and what I am not, which was really appreciated. It helped me chose OEM glass over the non OEM one. Work was completed in time. Just one complaint, the double sided tape put in to hold plastic cover on top of glass came off in one day. I am planning to reach out to safelite to fix that as well. Otherwise everything was good. read more

I had the front windshield of my 2011 Subaru Forester replaced at my home and the installer called to let me know his estimated arrival time. I paid extra to be "first in line", but I guess the installer has to get materials from the shop so his arrival time was closer to 9 AM rather than the advertised 8 AM. The installer was very courteous, did a good installation and the cleanup was very good. The problem is, the replacement glass behaves in a funny manner. The replacement glass is Asahi "Lamisafe", just like the original Subaru glass, but the replacement glass does not say "Subaru", which is to be expected. The weird thing is, my XM Radio suction cup mount no longer sticks to the inside of the glass. Also, the windshield wipers now make a loud annoying noise whereas the wipers were virtually silent on the old glass. Apparently, the original glass and the new glass were manufactured differently or have a different coating or something. read more

i have had my 10th windshield put in by Safelite Autoglass. i started using them back in the late 80's to just last Friday. 3 Nissan Pickup Trucks now my Xterra. you can't ask for better service and quality in AutoGlass. i have never had a bad repair. and the Service Technicians have always been true professionals. Safelite is the way to go. read more