I would give this company a 1000 stars if I could. The whole process was very clean and…read morestraightforward. From beginning to end the communication with the vet who was coming to perform, the service was straightforward. Everything was perfect, and I was even able to pick up Daisy earlier than expected. So I have absolutely 1000%. No regrets. I would highly recommend this company to anyone with their pets crossin

What a lack of compassion! Not only did they show up early without notice causing me to rush my…read morekids out of the house so they didn't realize what was happening to our family dog of 14 years they then spelled our beloved dogs name wrong on his box nameplate. We were told we could pick up his remains with a pick up window of from 9am-10am which is an hour away from us. They blamed the incorrect name on penmanship and didn't take responsibility of verifying his name when it was on other forms that were filled out. Never once did I feel any compassion, warmth or understanding from this company. I will NOT be recommending this company to anyone. Update: We got an updated name plate with the correct name spelling 2 weeks after. Nice gesture but still doesn't change the experience. I appreciate the attempt though.

This is our second time using Gentle Pet Crossing. The first time we found Gentle Pet Crossing,…read morethey brought comfort, compassion, and genuine care into one of the hardest moments of our life. Now, having gone through this a second time, I can say their kindness is not a one‑time thing -- it's who they truly are. They are everything you hope for during such a heartbreaking time, and so much more. They are compassionate, loving, patient, and understanding. They truly care when you need care the most. They are informative, gentle, and willing to go above and beyond -- even offering to come after business hours if needed. They gave me extra time when I wasn't ready, never rushing me, never making me feel like a burden. If you're reading this because you're searching for someone you can trust with your beloved pet, I wholeheartedly recommend Gentle Pet Crossing. This is my second experience with them, and both times they have shown me nothing but genuine love, respect, and support. They make an unbearable moment just a little more peaceful, and that means everything.

We recently used Gentle Pet Crossing for our beloved 18-year-old dog, Mocha. We knew he was nearing…read morethe end of his amazing life, but it was hard to know when--he would rally and seem better, then take another turn for the worse. I had contacted the wonderful team at Gentle Pet Crossing ahead of time, and they kindly told us to call whenever the moment came. That moment arrived on a Saturday morning. They arranged for their vet, Rachel, to meet us within just over an hour. She was gentle, compassionate, respectful, and very professional. Little Mocha peacefully slipped from this life in our arms, in a beautiful and serene setting. We are so thankful we found Gentle Pet Crossing and highly recommend them to anyone facing this heartbreaking but sacred decision.

In August we had a house fire and we lost our 3 precious dogs Blue, Bailey and Liberty…read more Haisley came out within an hour of calling them. They handled my babies with such care and respect. Haisley provided a beautiful carved box with the dogs' names on a plate. When Rick Haisley heard my story, he was kind enough to provide the entire service free of charge. I can't thank him enough for his kindness and generosity. It eased my profound sadness.

From the owner: Our Family Serving Your Family In Your Time Of Needread more

Stay away from this place. It is a money making business and nothing else matters. Your fur baby is…read morejust another corpse they can squeeze into their death selling business. You enter their lobby which looks like a fast-food pick up place with bodies packaged up and ready for pick up. Who came up with this idea? Someone who does not understand what the feeling of deep sorrow and grief means. My husband and I brought our fur baby personally to them and asked a number of times to return to us all her belongings ie the little coffin and the zipped cover which her body was wrapped in. We put her name on both to make sure they get returned to us. We were assured that everything will be returned and they would keep us informed throughout the process. Nobody kept us informed. Only after my husband called them, they informed us that she was being "processed"! For a week no other info. We called again "ah yes, you can pick her up". We came to pick her up and were faced with yet another disappointment - they just threw away the zip cover. The manager said she was sorry but they could not do anything. Nobody told them that we wanted the cover! Really!? I requested she reviews her security camera which would confirm how many times we repeated our wishes. The cover was gone but they offered a memorabilia instead. How awefully nice of you. The manager was trying in a typical materialistic, despicable way replace something priceless with cheap memorabilia they sell. At this point I don't even know if our fur baby is in the urn. Having seen the type of personnel they have in this place, them just throwing away the previous cover in spite of our explicit request to get it back and having spoken to the manager of this fast-food place with $$ signs in her eyes, I doubt the quality of the services they provide. You have ZERO guarantee that you get YOUR baby back. It is very sad that people make money off of death like this.

I used Codapet for my final care of my sweet boy, Tank. Their vet, Dr. Girstin, was extremely…read morecompassionate and caring when she came to my home, and I left it in her hands to take care of the cremation of my beloved pit. Tank's remains were ready within a couple of weeks, and when I went to pick up the urn and everything, it was presented so beautifully, that I felt compelled to let everyone who needs info about Monarch Pet Memorial know how excellent their care of my Tank's remains were. The bag it all came in was tied with a thin black ribbon with paw prints on it. Open the bag, and there was this beautiful simple wooden urn with my dog's paw print burned into the wood, with Tank's name above the paw. They gave me a certificate, plus a cast of his paw in a round cast, like you do for children's hands. Also a beautiful glass cylinder with some of Tank's fur. Also, a certificate of the private cremation, a bookmark and an another paw print in ink on a card. This whole package was very comforting to me. Thank you so much for your care and respect of my sweet, precious boy, Tank.

My cat was 14.5 years old and passed way in his sleep. I…read morecalled Resting Rainbow in the morning and they came out in about an hour to pick up my precious boy to cremate him. They said there will give me a paw print and ashes that come in a velvet bag or I could upgrade to a wooden box which I did choose for just a little more. I picked him up 19 days later and when I saw the box I was so pleased it was really pretty and had his name engraved on the side. I also got a small portion on good ashes in a heart shaped vile. It was beautiful and I really thank them. My boy was part of the family and a sweet cuddle cat. He will be with me forever now.

Every encounter I've had over the years has been really great. This month we had just received a…read morebig Chewy order & then had to put our sweet dog down just days later. I emailed them to stop correspondence bc she'd died. They honored my request, sent me a nice note, refunded what they could (& I didn't have to ship those back), & cancelled my auto-ship orders without me even thinking about that. THEN they delivered FRESH FLOWERS & another note of condolence. When you're morning, these extra kind gestures are truly appreciated. You'd think they were a local pet shop, instead of a big company.

Dr. Katie was extremely helpful and available the same day that I needed to have my cat eutanized…read more She and her staff were warm and understanding. I was devasted to have to have my Callie girl unexpectadly euthanized. They made the process so much less painful. I held my cat in my arms during the whole process. I highly recommend Dr. Katie!!

It is never easy to say goodbye to a loved pet but when it's that time, Dr. Matzke is the one you…read morewant there with you throughout the process. We first needed her in February for our dog and again more recently for our cat. Both times she made the whole scenario as comfortable as possible. She allows you the time you need, paw print to keep, and explains the next steps easily to understand while dealing with the grief. If it comes a time when you need these services, Rover Veterinary Care is who you want to help you through it.