I would give this company a 1000 stars if I could. The whole process was very clean and straightforward. From beginning to end the communication with the vet who was coming to perform, the service was straightforward. Everything was perfect, and I was even able to pick up Daisy earlier than expected. So I have absolutely 1000%. No regrets. I would highly recommend this company to anyone with their pets crossin read more

What a lack of compassion! Not only did they show up early without notice causing me to rush my kids out of the house so they didn't realize what was happening to our family dog of 14 years they then spelled our beloved dogs name wrong on his box nameplate. We were told we could pick up his remains with a pick up window of from 9am-10am which is an hour away from us. They blamed the incorrect name on penmanship and didn't take responsibility of verifying his name when it was on other forms that were filled out. Never once did I feel any compassion, warmth or understanding from this company. I will NOT be recommending this company to anyone. read more

Gentle Pet Crossing - Our sweet boy Kona. - Pet Cremation Services Near Me - Lake Worth, Florida

I used this service for several years since I had several pets and they are great! Good service and care about this difficult time I was going through. I strongly recommend them! read more

Having to let your pet go is a devastating & heartbreaking event. While nothing can change that I will say that I know I made the right choice with Gentle pet crossings in Lakeworth. Compassion across the board. Dr. Diane Gersten came to my home and felt more like a friend than a stranger leaving me with big hug that I genuinely needed. read more

Gentle Pet Crossing - Until I see you again my beloved Savannah. - Pet Cremation Services Near Me - Lake Worth, Florida

I would highly recommend their services, I didn't want to stress my girl out with a trip to the vet, they came to my house and made the whole experience as pleasant as it could be under the circumstances, everyone was as nice and accommodating as I could of hope for. Would definitely use them again if needed, but hopefully won't need them for a long time. read more

Gentle Pet Crossing - Gracie - Pet Cremation Services Near Me - Lake Worth, Florida

My 17 year old Puggle Cookie got suddenly ill she had a stroke in her right eye she was blind, deaf, and could barely walk. We had to make a very difficult family decision. I called on a Saturday morning and spoke to Steele, he was very comforting and accommodating he scheduled my appointment for the very next morning. Steele explained step-by-step exactly what was going to happen and how the procedure would go. He was very reassuring and comforting during my time of need. Sunday morning Dr. Rachel came to my home. She was a very wonderful doctor, very professional and explained step-by-step. What she was going to do. She greeted my baby and sat with her, stroking her talking to her, loving her. We were all sobbing she was so gentle and my Cookie didn't even flinch when she received the first twilight sedation. We waited about 20 minutes. We all were able to say goodbye and spend time and then Dr. Rachel gave her the IV injection. The whole procedure took about an hour and a half from start to finish. It was the most beautiful way to say goodbye privately in my home with respect, dignity, and compassion. I received cookies remains and keepsake about one week after and we are all at peace with this decision. I highly recommend gentle pet crossing and give them five stars. Thank you so much for the most beautiful experience. read more

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I have had the honor of having Juan and Dr. Rachel assist with my 17+ doxie. He was put to rest in a comforting way. Juan is so caring and Dr. Rachel has a light energy to her. There is no way I could have found a better way that to have Gentle Pet Crossing help Vincent. May God be with you Love Debra & Vincent read more

Last week it became clear that our almost 16 y/o Maltese Savannah was failing. People say you know when your dog is suffering and it's true. I stopped at Gentle Pet based on a previous call and recommendation from a friend. I met with Juanique. They are by appt. She was so lovely and helpful. I booked an appt. for my girl to be put to sleep at home. The next day she got even worse and they were so accommodating to move her up. Dr Racheal came to our home. She was so lovely and we took our girl out to her favorite spot and she was kindly & warmly put to sleep in our arms. I felt at such peace. It was as good as could possibly be expected. She took our girl with her and I picked up her ashes today. Dr Racheal was so caring and wonderful. LI had the experience of putting my last Maltese at the vet. But Savannah hated the vets office so I needed another option. This is the way to go. They are all so lovely, kind and helpful during one of the toughest thins we have been through. read more

Gentle Pet Crossing - Savannah - Pet Cremation Services Near Me - Lake Worth, Florida

I want to express my deepest gratitude to Gently Pet Crossing for their exceptional compassion and professionalism. This is my second time using their services--my first was on March 27, 2023, when I said goodbye to my beloved dog Leo. Because of the care they showed back then, I knew I could trust them again when it was time to say farewell to my sweet Beija. Juan was the person who came to pick up Beija, and he was incredibly kind, respectful, and gentle. He treated her with so much dignity, and that brought me a great sense of peace during such a difficult moment. His compassion truly meant the world to me. I also want to thank Jacque and Juanique, the owner, for their support, patience, and understanding. Their warmth and professionalism make this painful process a little easier, and I am deeply grateful for the way they care for both the pets and the people who love them. Thank you, Gently Pet Crossing, for once again being there when my heart needed it most. You are a blessing to families like mine. read more

Gentle Pet Crossing - Pet Cremation Services Near Me - Lake Worth, Florida

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This is the second time that I've utilized the services of Gentle Pet Crossing. Scheduling was easy and convenient. It was wonderful having a dedicated "sanctuary" location for those final moments. (They have an in-home option too which I might consider in the future.) Staff provided lots of tissues and water and privacy but were there when we needed support. The veterinarian Dr Katie Matzke was kind and compassionate, guiding us through every step. Ever since I learned about Gentle Pet Crossing years ago, I had always kept them in the back of my mind because I never knew when the need might arise. If the time comes where I have to put my dog to sleep, I wouldn't want to stress them out by taking them to a standard vet's office if I can help it -- I would rather the dog feel as comfortable and surrounded by warmth as possible. This is my last act of love to my dog. read more

First of all, I'm so sorry you're looking for pet cremation. It was the most awful week that I can remember while losing our beloved pet. I had chosen to search aquamation because I couldn't stand the thought of my beautiful baby's fur being burned. These people at Gentle pet crossing were responsive, I was able to text, change my mind and end up there a day later, they were gentle with me, understanding, beyond kind and accommodating for us to arrive at 7:30 pm and have our time, and extra time to say good bye to our Señor. It was funeral, we did not know. Being your family and friends who also want to say goodbye. In the end I was happy it was just Señor and his mom and dad. It was affordable and the perfect ending to a life of love and service from our baby boy! read more

Gentle Pet Crossing - Better days with my perfect baby boy! Señor! - Pet Cremation Services Near Me - Lake Worth, Florida

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I am so grateful for Gentle Pet Crossing. We unexpectedly lost one of our amazing cats last Sunday afternoon. They were not only available for us very late on a Sunday (they even drove up from Boca) but also gave us the time and space to grieve, weren't trying to rush us at all even though we know it was an inconvenience. We picked up our Coco on Friday and again they waited for us after hours and her remembrance urn and pawprint were so nicely and professionally done. Thank you so so much for this service you provide. I highly recommend Gentle Pet Crossing. read more

They were very compassionate to our feelings and our emotions. They truly empathize with our grief. They were very kind and comforting with words and support. Thank you so much for all the kindness and love you show to our fur family members. read more

Everyone was very respectful and personable during this very difficult time for me. I really appreciated their approach to everything. My heart goes out to anyone who needs this service, but Gentle Pet Crossing was a blessing. read more

My pet passed when I was away, I took him down to gentile pet crossing. They were very professional, and caring. Even though he passed the day before they let me say my last good bye n a special room, they put him n a little bed n left us alone with some smooth music. I highly recommend gentle pet crossing. read more

This place was amazing the doctor that came out was incredible. She came about an hour away from where she lives at like 8 o'clock at night. And she sat with me and talked to me and helped me through the process of putting my dog to rest a few weeks later the contacted me I picked up the ashes that came in a beautiful brown box with her name on it and a certificate. I would recommend this place 100%. read more

Gentle pet crossing was very caring and supportive and sympathetic when krispy Kreme died at 19.He passed away at home last Saturday.We were happy they were open on Saturday and Steel met us an hour later to drop off our beloved krispy.Thanks for caring and helping us get through this difficult time Thanks Jane read more

I am so happy with the service I received from my sweet girl. They were so gentle and caring and I loved the room they had set up so we could say goodbye to our sweet Gracie. I had never heard of this process prior to this, but I am very satisfied with the services that I received and the way they took care of our girl. we received the remains much faster than I had anticipated and I love that they collected some of her hair as a keepsake. they also even went out of their way to deliver her remains to me as my job is close by the office. I now know why they are called gentle care because I truly believe that's exactly what my baby received. Thank you read more

They were very compassionate and kind during our saddest moment. Very professional and reasonably priced.

I was very happy to be referred to Gentle Pet Crossing. They were very kind and responsive when I was faced with an unexpected passing of my cat. They compassionately made the process of arranging a cremation very easy and showed much respect and empathy for a difficult situation. I would highly recommend them. read more

Gentle Pet Crossing went above and beyond to make this heartbreaking experience as gentle and peaceful as possible. Their kindness and compassion truly stood out, making a difficult time feel a little more bearable. I'm deeply grateful for the love and care they showed during such a delicate moment. Thank you from the bottom of my heart. read more

I had met Jackie from Gentle Pet Crossing at various business and social events and was very impressed with her compassion and empathy. When it was time for 13 year old Lucy to cross the Rainbow Bridge, I knew who to call. A vet came to the house to administer the two shots. She was amazing. Lucy was comfortable, in her home, with everyone she loved. About a week later, Jackie called and I went and picked up Lucy's ashes in a beautiful box. Also got a clay paw print, a certificate, and a tuft of her hair. Euthanizing a dog has to be one of the hardest things to do, but Gentle Pet Crossing made it bearable. I highly recommend this business. read more

Gentle Pet Crossing - One of my last photos is Lucy. - Pet Cremation Services Near Me - Lake Worth, Florida

One of my incredible memories. From the very first call when they answered and explained the process, I knew this was perfect for me and my sweet little dog Suki. Aquamation instead of cremation is a more gentle process and it's better for the environment! Kate the Vet came to my home and was so professional and kind with every step. She gave us all the time we needed to say goodbye. The entire experience was the best decision to make for Suki and I after 15 of her love and loyalty. Thank you General Pet Crossing! read more

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I can not appreciate a group more than I do the team at gentle pet crossing. Our dog was succumbing to his age and it came time to help him pass. Late on a Sunday I reached out to gentle pet crossing and to my surprise Juanique reached out almost instantly. She asked if we needed immediate euthanasia and I said we didn't and scheduled a home visit for Monday. Our patient decided it was his time earlier than scheduled. I contacted Juanique and she sent Steele over to take our pet for aquamation. Steele was completely amazing, gentle and caring. Lastly Jessica called to arrange the pick up of our pets remains and once again another saint. Three amazing caring people working hard to help us grieve and recover while providing amazing love every minute from contact to closure. I hope you do not need their services, but if and when you do, it couldn't be better than these folk. read more

Pro: Great memorial package. Yes. Con: Could work on their bedside manner. My friend, broken from the loss of her animal, was questioned interrogatively about her requests regarding memorial packaging instead of simply obliging, and staff was repeatedly taking phone calls during consultation. Was not made to feel important or special. read more

It was a very hard decision to put my Max to rest. His quality of life had diminished terribly. He was truly the best dog and we miss him so. I was very happy to find Gentle Pet Crossing. They are compassionate, caring and made sure Max was comfortable. read more

Our beloved 18-year-old dog Max was failing and sick. Old age sucks. It was particularly stressful on my son who had a tight bond with Max. We had to coordinate the effort to put Max down between West Palm Beach and Tennessee. Trying to find a supportive and humane place was top priority for us. Max was the children's first dog and very special to all of us. Luckily, my spouse Steven found Gentle Pet Crossing. This business is all heart. I can't thank them enough for making everything easier on all of us. They picked up Max and those of us who could attend were there at the side of our sweet boy. They gave us treats to give him and he settled down and went to sleep on my husband's lap. They then gently placed him on a prepared bed, administered the meds, and he went quietly. I couldn't have asked for a better outcome. They use aquamation as the "cremation" route which uses water instead of fire. It is more ecologically friendly. Mind you, it isn't the cheapest route to go, but for what I paid, it was more than I could ask for! Thank you from the bottom of my heart, Gentle Pet Crossing! read more

Gentle Pet Crossing made the ease of losing a beautiful boy such as my 16 years old Tabby, Ichiro. The Staff at Gentle Pet Crossing we're caring and compassionate. They helped me immensely and they helped ease my pain after losing a special friend of my family. Thank you GENTLE PET CROSSING. read more

March 16, 2021 our beloved Corgi Simon very unexpectedly crossed over the Rainbow Bridge very early morning. Upon our vet's recommendation I called Gentle Pet Crossing. Juanique came over to pick up our little boy that morning. She brought a basket and blanket for him, and was so sweet, and kind in this tragic moment. My husband was down south for work, and couldn't get back to be there. I was so grateful to have Juanique come to my home. 5 stars x 2 for Gentle Pet! read more

We have a multi-cat household after being heavily involved with cat rescue. We've taken three pets to gentle pets crossing so far, and consider it part of our transition now. Even after moving over an hour away, we wouldn't go anywhere else. It's a devastating event to lose one of our beloved cats, but Gentle Pets Crossing honors and cherishes our animals like nothing else I've ever found. I am so grateful to know them and highly recommend their services. read more

Gentle Pet Crossing has been Heaven sent to our family. We lost our sweet boy, Benji, after 18 beautiful years . The day he passed we met Juanique so she could receive him. The second we walked in we felt at peace . It is true like the reviews say. It's peaceful and serene . He's an extension of our family. His loss was devastating ! She was loving and compassionate to us and most importantly to Benji. I'll forever be grateful to Juanique at Gentle Pet Crossing. Highly recommend them if you lose a member of your fur family . read more

Gentle Pet Crossing - Urn, paw prints with photo frame and tube of Benji's fur . - Pet Cremation Services Near Me - Lake Worth, Florida

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Jacque and Juanique took such good care of our beloved little Westie Cocomo after his passing. Jacque was so kind and gentle when picking him up and her words of comfort made this very difficult time easier to endure. We are so grateful that we found this service at Gentle Pet Crossing as we were not sure what do to when Cocomo passed. The beautifully carved wood box that was given to us with Coco's remains is truly lovely. Also being able to have his photo and pawprint displayed in a custom frame along with a lock of his fur is a constant comfort. Again, we are so thankful for their professionalisn, kindness, sympathetic and thoughtful service. They valued our grief and, without judgement, allowed us to express it in our own ways and on our own schedule- for this we are forever grateful. Kindest Regards, Maureen, Robert, Alexa and Christian read more

Like what you're doing now,I also was researching places to help me with Ivy's crossing over the rainbow bridge. She was suffering from doggie dementia, blind and deaf for quite some time. I chose Gentle Pet Crossing because I wanted a family own business. Jackie was very understanding and compassionate over the phone. Rachel came to my home and my 18 year old Ivy was sleeping in her bed. She gave me treats to feed Ivy to distract her. Rachel was truly a blessing to me in this difficult time. She wrapped my baby in her pink blanket that I had bought for her when I adopted her 14 years ago. Rachel then carried Ivy out to her car , placed her on a bed with her little head out of the blanket like she was sleeping. Rachel then covered her again with a pretty diva blanket. That did give me a little chuckle. I am truly grateful to have found Gentle Pet Crossing. read more

Janine and I just want to thank Jacqui and Juanique for taking such precious care of our little fur boy Pepper after he passed. Your compassion and care at such a difficult time meant the world to us. Thank you for making such a heartbreaking occurrence a little better for us. We will recommend your services to all our friends and family read more

Gentle Pet Crossing - Pepper coming home - Pet Cremation Services Near Me - Lake Worth, Florida

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I cannot say enough about this company. I called them at 7:30 in the morning, after my dog passed at midnight. I was going to leave a message. They actually answered the phone and were at our house quickly. The kindness, compassion and caring that they showed is beyond words. When they returned our dog Zoey's ashes to us we were shocked at how beautiful everything was. I hope you never need their services, but if you do, this is the only place to go. read more

Thank God for Gentle Pet Crossing! Very happy to have found them. They helped send our 17yr old Maltese over the rainbow bridge. They responded immediately. They were kind, compassionate and professional. Thank you! read more

I highly recommend gentle pet crossing my baby max passed away may 7 at 2:30 in the morning he was almost 16 and my world he was our beloved family member. My son had called and we brought him there at 4:30 in the afternoon they had a beautiful paw blanket and basket waiting for him very compassionate. We picked him tonight a week later they gave us his paw print and remains in a beautiful urn and photo keepsake and a paw print necklace and then we went into the sanctuary room and lit candles and prayed for him and then we won't notice to him in a box that they had with notes to pets . And bottles of water for us to drink and tissues fur our tears. I can't say enough good things about this place. read more

I wish I could give more than 5 stars! It was such an emotionally difficult time for me, and Juanique was very compassionate and understanding. She made numerous phone calls locating a Veterinarian who could do at home euthanasia. I felt that she really cared about our beloved Chloe. At the time, I did not even realize that they have the Aquamation process. but it is nice because everything is done right there, we don't have to wait for weeks for the boxes of ashes to come in the mail. Juanique really cares about her clients. I dropped of the remains with her at the office, (it was very peaceful and serene, just like the other review said), but I was so devastated that I couldn't get myself to drive to pick up the urn. Juanique made a trip to bring it to me, with warm wards of sympathy and care. Highly recommend them! read more

Marie was so supportive and understanding through the entire process. She made an extremely sad and stressful experience so much easier and beautiful. I was so thankful to give this gift to my sweet dog Tessa . I was able to create a mood filled with music and candlelight. Thank you Marie and Gentle Pet Crossings. read more

So accommodating and comforting from my initial (sad) phone call to picking up Luie's remains. Their setting, respect, and kindness, helped me release my grief. They provided so much more closure and value then just dropping him off at the vet to be cremated. read more