The store itself is pretty nice. It has a good variety and is clean on inside. The reason for my two star rating is because so often to walk in or out of the store you've gotta walk through the smoke of employees smoking for me, this is rather disgusting. While I appreciate Peoples, right to smoke, they need to move the smoking area further away from the entrance so that people that do not like smoke are not forced to have to walk through it. read more

Oh where do you begin with this place? Is it a veterinary clinic? Because there were people walking dogs (plural!) through the store. Is it skid row with walls? Because there were people using or who appeared under the influence of questionable substances. Is it a homeless shelter? Because there were people loitering on the ground. Nope, dear reader. It's a Safeway store. But is it living up to its name? The abstract encounters customers happen upon make for a very un safe way of feeling. This store is an embarrassment. It feels genuinely dangerous. The pharmacy ladies are rude. And why were canines parading through a couple aisles over? These were not service animals. I won't be returning, but I suppose the store could be recommended if you want to revel in what a grocery store experience should not be. read more

I thought to myself.. "How bad can a grocery store really be? Are reviewers on yelp THAT finicky?"I have never been to such. Horribly ran store. Not a single employee at the deli or meat department. asked the head clerk and he said "yeah they must all be on break or something". The store charges Publix prices with landfill customer service. read more

Awful. Starbucks so slow. And staff in grocery are just "dead" in affect. Bathrooms closed at a peak time. Just all around unhelpful for having a nice grocery experience. But it is Safeway lol read more

I also use "Fetch" and Safeway is often listed as a place to get stuff. There are other grocery stores in town and for me it's more about convenience or preference. This location has a lot of choices and offerings. I visit on occasion. read more

Customer service is nonexistent. You have to wait for someone ring up your order and then they don't help your bag. They just push your groceries out of the way and start ringing up the next person. If you ask a question they don't bother to respond correctly. These people just really don't care at all very rude. read more

I'm a huge Pokémon fan and I genuinely love the hobby -- ripping packs is my little slice of happiness after a long shift. But nothing quite compares to the magical experience of walking into the store and witnessing what can only be described as a Team Rocket origin story. There they are the crew and the security guys -- running a full covert operation. One by one, they dramatically peel off their uniforms like they're going undercover in a spy thriller, just so they can legally raid the vending machine and buy every single pack. It's honestly impressive. The coordination. The commitment. The complete lack of shame. Then I roll in after a 12-hour shift, fueled by caffeine and blind hope, only to be told with a straight face that "there ain't anything in there." Oh really? The machine didn't just mysteriously go extinct on its own. It didn't wake up and decide to identify as empty. We all saw what happened. At this point I half expect them to blast off after cleaning it out. All that's missing is a Meowth counting the profits in the corner. I love Pokémon. I just didn't realize I'd have to battle gym leaders before I even reach the vending machine. What a joke. read more

This is my favorite Safeway in town! At first I thought it was kind of small, but it has everything you need and the produce is better quality than some Safeways. I always come here for my favorite Oikos yogurt-they have a variety of flavors like lemon meringue that's so unique. The kombucha selection is great here and I love the Starbucks. The at home Covid tests are only $12 and there are always plenty. The self checkout is also a lifesaver! read more

Safeway - Covid tests - Grocery Near Me - Colorado Springs, Colorado

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This place is leaking human waste into the streets. Their V8 products have been leaking on the shelves for a few months, since December since I've started paying attention. and have started to mold. read more

Safeway - Moldy V8 on the shelf - Grocery Near Me - Colorado Springs, Colorado

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Linda, the service manager is an absolute pain after you actually call with a legitimate customer complaint. We have consistently followed the rules for clipping coupons for over two years, and they still don't work. Every time we go to the checkout, she instead would like to argue with you about how you're doing it wrong instead of taking care of a customer. We called after the lady wasted 10 minutes of our time trying to explain once again for the 25th time how to clip coupons that still doesn't work no matter if you follow the rules or not, but Linda said the most important thing is she gave us a discount after wasting a half an hour of customers time. She gives two craps about the customer. read more

I was assaulted in the parking lot at the Safeway on at 1902 S Nevada on Wed May 17 at approx 4:00 by a female short brown hair about 5' 2"driving a flat grey Dodge Charger with an ear deafening exhaust pipe. She appeared to be on drugs. Police were called. If you are aware of anyone who fits this description, please DM me. Despite blood on my forehead and tears, The store manager, Jared, never asked my name or number. I had to call police. It's now Friday May 19, and no word from Safeway despite multiple calls to complaint department. Wow just wow. read more

Okay. I just can't do it anymore. After 8 years of shopping here, I'm done. I went in at 6:45 after work to buy a few things. I got those items (passed on the fruit because it was old, mushy and in some cases moldy) and went to check out. No checkout lanes open except for self checkout. 2 self check out lines closed. EVERY self check out line was waiting for customer service. Finally got to a machine and 3 of my items rang up at the wrong price. This happens so often that I always take a picture of the sale price to show customer service. I hit the call attendant button. Again EVERY machine required customer assistance and no other lines were open. The new employee came over and told me I needed to have the app to get the sale price. I explained that I did have the app and that it didn't ring up correctly. I showed him the pictures of the sale prices. He told me to wait and went off to deal with all the other machines that required assistance. He called for help. He came back and fixed my order. After 40 minutes in the store I left with my one bag of groceries. Just not worth it. read more

Dear Targets, Kohl's, Walmarts, ALDIs, Home Depot , Jewel & all other stores that have self checkout. You are heading towards almost exclusively self-checkout now. The lady checking receipts at the exit was stopping everyone. I didn't choose to participate in that nonsense, I had already filled my cart emptied my cart scanned the items refilled my cart and so I just skipped the exit line and left. I heard her saying "umm - Excuse me " as I kept walking and raised the receipt above my head, leaving the store. You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be. * I'm not interested in proving that I did your job for you. * If you want me to be a cashier with no training then that's your problem not mine. * Keep employing young people and give them job opportunities. YOU DON'T PAY ME TO SCAN MY OWN SHOPPING. YOU DON'T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU. Signed ......All of us These are jobs that are needed to have for young and old ..... SPREAD THIS AROUND read more

Literally the worst service. Went because it said formula was in stock online and it was not. Then when I purchase a different formula it rings up the wrong price, nearly double. Didn't notice until after I pay so I go to customer service to return it because I can't afford the price and they don't accept formula returns. I explained the price discrepancy and was at least given the price it said but the cashier wasn't listening to me I had other sales that didn't go through with my rewards but she handed me back the return in cash and I really needed it to be on the card. Didn't even ask. I waited in the customer service line for 40 minutes to not be listened to. Several employees came by and a manager multiple times but didn't step in to help her with the line until she said she hadn't gotten a lunch. It was obvious she needed help, shame her management let her drown. read more

I'm on my 4th call to this store who has made it obvious that they don't want to answer the phone. I would like to talk to bakery about a bday cake but no one answered for three minutes of ringing in bakery then I could hear someone pick up the receiver and HANG IT UP! I've called back three more times to the front which is also picking up the phone and not saying a word and HANGING UP ON YOUR CUSTOMERS CALLS! I'll be headed to King Soupers. Thanks for the help. read more

I wish I could give this store zero stars. I was having troubles with my card running through, and I had the meanest encounter with an employee. He immediately was scoping me out based off of the way I looked, and hovering over me during the checkout. He was just extremely rude and unprofessional, even after I profusely apologized for the inconvenience. He was short tempered and ill mannered, I was too flustered to even catch his name, but if this is the type of employee your store has, you should be looking deeper into the type of business you are running. read more

It pains me to shop here. It's such a terrible store that it actually prompted me to write a review of a major chain grocery store which I'm sure means nothing in the scheme of things, but that's just how annoying it is dealing with this place. Very limited produce choices. Apparently what I cook with is 'ethnic and exotic'. Disjointed way of organizing shelf items and I have never once seen any employee around to assist. But the final straw of aggravation is trying to check out. They refuse to have self checkout lanes to create a more personable experience. By the time I've waited 15 minutes to pay for two items, I'm beyond ready to 'make a friend with my local grocer'. I just want to pay and go, not have a cashier stop and waste even more time circling and discussing the great savings on my peanut oil! I live a mile away and it's a 45 minute trip to grab an item or 2 each time. At this point, it'll take me the same amount of time to run to King Soopers on Uintah and get a full grocery cart of the items that I actually need. read more

RUDE woman working at the customer service desk. Couldn't get her attention because she was on her phone. Asked her about cilantro, she said parsley was the same thing. Actually it's not. She continued to argue about it. Working with the public can be tough, but do better. No more shopping here even though we live close by. read more

Absolute worst service EVER. Store doesn't close for at least 2 hours. No lanes are open for checkout-only self checkout. No staff anywhere. Self checkout kept locking up when I moved bags to basket. You have to keep bags in bagging area until the end. But self check out only has space for 3 bags. Staff finally came out and watched me struggle to self check out entire cart. Watched it lock up every time I had to make room for more groceries and watched me struggle to enter all produce. Not one staff member ever acknowledged my existence or ever offered to help. Unbelievable. I feel bad for all the people who had to wait on me as the 4 staff I saw watched me but never offered assistance to me or anyone having to wait on me to finish. Been shopping at Safeway for 30 years. Guess loyalty doesn't matter-way to go Safeway. read more

As soon as I walked in (Eve have a face mask on) I just smell raw chicken. Whole store smelled like raw chicken. they should probably check their meat refrigeration shouldn't smell that bad. Don't think I'll get meat from this location after smelling the store like that worried about food poisoning. read more

The selection of foods here is great. I can find ingredients I can't find at other grocery stores; however, it comes at a price. The prices here are really high. They do have a lot of sales and deals, but I still come off cheaper shopping elsewhere. They offer grocery delivery, and often have deals where you can get free delivery plus a free grocery item, like bananas or a case of water. The store itself is nice and the employees are friendly. read more

I shop here all the time and I'm highly disappointed. I'm not sure if Safeway is paying people to post good reviews or what's going on but there's no way those are real. It smelled like sewer today when I went there. It smelt like sewer the other day as well and it almost made me barf that's how strong the smell is. They need to figure that out. There were no bags by the poultry of the and it was leaking which got all over my hands. They didn't disinfect between customers which they should be doing when checking out customers-very unsanitary. At least they had someone wiping down carts. If there is a mask LAW-why is security just standing there not enforcing it?? What are they getting paid for then? To just stand there and stare and take sodas off the shelf which he did when I was there?? Multiple people were not wearing masks INSIDE Safeway. During a pandemic I would like to think Safeway cares about their customers and their employees but this is apparently not true as this is sadly not the first time I've had this happen. On Thanksgiving there was a verbal altercation between two customers over one of them not wearing a mask and no one at Safeway did anything to stop it. (Happy Thanksgiving to us-no masks and verbal altercations.) Safeway figure it out and make this a safe place to shop. read more

I really try to avoid this hole. they had a special for country ribs. so i went to get them and what they did was quarter the fat off the real country ribs and they looked like little fat fries. So i buy a new york steak. Get home and the entire left side is noting but connective stuff for 10 bucks a pound. the staff was giving me dirty looks from the time I walked in and they avoid talking to or helping anybody that comes in. Like i say just avoid the place - do yourself a favor. read more

I love this store. They always have everything I need, the only downside is it's pretty expensive compared to King Soopers. I like how they always have everything organized and clean in the store. The parking lot is clean and they just got new shopping carts. I usually shop here once a week and it's always quick and easy. read more

There was a young man who helped in the deli making a sandwich for me after the deli had closed. He was very kind to have still serviced me even after the sandwich area had closed, he said he was brand new in working there but had obviously been trained well and had great customer service skills. Other than that, the store has everything you need. Clean and well lit. read more

I'm torn about this Safeway. It has the friendliest staff, for the most part, but it frequently has long lines. Tellers love to talk and never seem to be in much of a hurry. I suppose that's a good and bad thing depending on the mood I'm in. read more

This store needs an overhaul of the restroom. Been here multiple times and the restrooms always stink, toilet shakes like it's going to break, they leave you a plunger cause they know the flush is weak, and the lock doesn't work. Had an older gentleman walk in on me. Not a pleasant restroom when McDonald's even has a better one. read more

Best customer service I've received at supermarket! Yuri the employee was super helpful and polite. Searched the back for the item I needed and when they didn't have it tried to give some great recommendations! read more

I bought ham here that made my partner and I really sick, and they wouldn't let me return it without a receipt. Apparently this is a new policy. I'll be shopping at any of the other stores that actually guarantee their products and take care of their customers in the future read more

What is going on there ???? ... they have been trying to update the store ! I have not seen any updates , just completely unorganized ... and out of stock of lots of things . I have been giving them the benefit of the doubt , over and over this last month !! I don't see any upgrading , it now has a funky smell, and after searching for the few groceries I could find on my list , No Checkers... it's Saturday morning at 9:30 ... left my cart and am now a proud shopper at King Soopers ! ... the flow of items in Safeway don't make sense .... hey managers hire someone who can put it together !!! I have been loyal for 25 years ! read more

I feel a little stupid yelp reviewing a grocery store but I keep finding myself running her for one or two items after leaving 24 hour fitness. Kings on Uintah is my normal grocery store but Safeway has monopoly and I never make shopping list so I find myself here several times a week just picking up one thing. No matter what time of the day or if your in the express lane always expect to wait in the check only like 10+ minutes it's insane!! Always several times I have been here they have been completely out of what I was running in for one red onions, avocado, arugula and sweet potatoes all on separate occasions all have zero to choose from. I'm sure I'll keep coming back thinking I can grab one onion to learn to they are one grab one thing wait 15 minutes in check out and promise to be better at making list and going to kings. read more

Convenient location, good deli / bakery, and while store selection reflects its smaller size we typically find what we need - like Jumbo eggs, which I have trouble finding elsewhere. Friendly staff and knowledgeable pharmacy crew. The self-check out stations have speeded up the process and we rarely have much delay. This is our primary grocery store. read more

The WORST grocery store in town. I live close by so only when it is absolutely necessary do I find myself wandering their poorly organized aisles. They never have the products that I am looking for, they are probably the only grocery store in town with one fair trade coffee type. The other day i went in to get some shiitake mushrooms, I couldn't find any for the life of me! I finally found a stray container by the button mushrooms but their original location was not to be found... why wouldn't all the mushrooms be in one spot?!? Is this Safeway the Alcatraz of all of Safeway's where they send the disgruntled and punished employees? Very rarely do you see a smile. (Not saying there are no nice employees.... It's probably because they only schedule two people to run the entire show.) there is always one enormous line and one person running the register. I'm not the most conscientious shopper when it comes to pricing, but it always seems I run in to get just couple things and my bill always turns out to be 60 bucks. I never find myself so shocked at king soopers! It looks to me Safeway needs to clean house , management here is terrible and it shows! They need to revamp and retrain whoever is doing buying (or lack of) here. Heaven forbid you put more people on the floor at this store. Safeway we are crying out for help!!! Meanwhile I don't mind driving 10 miles to the best store in town, king soopers on uintah for my regular shopping! That store definitely gets it! read more

What in the world? I go to Safeway and their "fresh" shrimp from the butcher comes in a bag from another company? And that's what they put on ice and charge customers per lb for that? And their produce oh my god I just bought avocados and their already brown. The customer service is ok..if you're not stuck in their long lines. But come on you're gonna be more expensive than other grocery stores and seriously tell me I can buy my fresh shrimp frozen in a bag from some place called market fresh or something. And then tell me that you guys don't have fresh seafood? Like I get it we're in Colorado but dude why would you tell me nothing is fresh? Ew. Sorry you guys need to step your game up. read more

I go here because it's close. Staff is extremely not helpful. I have been so frustrated by the LACK of service that I've helped show other customers where items are, bagged my own groceries and those of other shoppers, helped other people to their cars with their heavy items AND explained to the cashiers how to check out my items. Seriously?? And the prices are expensive. I only go here when I am in a huge hurry and I don't have time to drive 2 miles out of the way to go to King Soopers. read more

This store is horrible and is very unsafe. The homeless are everywhere, inside and outside loitering, and the store does nothing. You can't even walk to your car without being confronted, and it's not comfortable. I had my purse stolen awhile back, which happened to be the 10th one reported recently according to the manager, and they wouldn't do anything to help except let me watch some video footage. That doesn't help because there are several areas of the store that aren't covered by surveillance. There is no security or anybody in the lookout watching the store. I think security or surveillance needs to be better if they are going to allow all the loitering. The cashiers are not usually very nice, with the exception of a couple that have been there for years. The lines are always very long and very slow. This used to be my store of choice, but it's gone downhill, and I now go to King Soopers. I miss the Monopoly, but it's not worth it anymore. read more

Micky, Frazier, and their assistants make me feel like they've got my back health-wise. They spend as long as each customer needs, so there are sometimes lines as they have a small staff. But a pharmacist who recognizes your face and remembers more about your life than some friends do is a pharmacist I trust a lot more. So I wait in line with a good attitude. They've always helped navigate doctor insurance stuff and reduce my stress. read more

It'd be unfair to drop a 2 star on them as they do try, but this is probably the most lacking of Safeways I have ever encountered. It's more of a convenience store on crack and is sadly rivaled by the dollar store across the street. Prices are decent, but wow, my shopping list was sadly lacking in fruition. read more

Encountered a customer with a dog in her grocery cart. Went to complain to a manger, he told me he could not ask them to leave for fear of being sued. He showed no concern for the matter and made no effort to find the customer.It was NOT a service dog, it was dirty and poorly cared for. Totally unacceptable and gross! King Soopers from now on! read more

I always seem to be saving at least $30 here, or so says the cashier. The prices are fair; I don't know why other reviewers exaggerate on the cost. They are clean and stocked with common items. Some problems: rude and slow people at the sandwich section, snippy "fml" type cashiers, items organized oddly (why is the dish soap and sponge in two different aisles?), and limited meat section. read more