So disappointing. I had a big birthday celebration planned for G and I ordered fried chicken ahead from the deli. I arrive at the designated time and the deli does not have the order. The person working there asked with whom I placed the order. Does that matter? Fortunately, I did know, cause that's how I roll. The delay jammed me up with guests arriving. They did make it and I was able to pick it up 30 minutes later. read more

Safeway - King Crab legs! - Grocery Near Me - Longmont, Colorado

I ate a $4.99 burrito from this Safeway on Sun. 1/25. I have never been as ill as I was. The other time I became ill from their marinated chicken. I think I'll stick to King Soopers. read more

They are no longer going to have prices on the shelves except for sale tags. Got it straight from an employee yesterday when I had to ask how much something was. They said it's gradual but that corp thinks not printing prices will "save money" corporate thinks we all have 5 hours to scan every item in a section to see the various price options and that we can keep this info in our heads for comparison and that's IF the app works which it doesn't half the time. In fact the employee couldn't even get it to work and had to go to a register to look it up for me. And for those who do have time to spend all day in the grocery store, how many are older folks who barely know how to text! O AND the price on the app usually reflects the delivery price which is jacked up so you still wouldn't know the real price unless of course they are just planning on jacking everything up to the delivery price! I will just keep switching stores until everyone loses their minds like this and then I will buy just EXACTLY what I came for and if I don't like the price at the register, I will leave the crap there at check out! No one will be just idly browsing and loading up their carts anymore. They won't have TIME or the money to do so. read more

this place doesn't even deserve a 1 star, i couldnt find a single patch of raspberries that didnt have mold on them. seems like they have no one working produce to replace the bad and moldy kinds with fresh fruit! read more

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Very friendly staff. I asked one of the meat department employees to special cut a roast for me and he young man was friendly and quick to accommodate my request. The deli associate was also very quick and friendly read more

Safeway - Grocery Near Me - Longmont, Colorado

You need to really watch at check out that you get the sale price. So many times you do not.

Come here on Wednesday 6/16 at 5:30 pm. The meat counter is selling the same ground beef for $3.97, but selling their packaged ground beef at $8 a pound. Waited for 20 minutes to get no help at the counter. Ask two employees for help they of course don't do anything with the meat department but call the meat guy twice. No response. Travis a nice guy trying to help says take this $8 ground beef to customer service and tell them to give it to you for the $3.97 per pound price and that I approve them to do this. Half hour in go to customer service and they won't change the price even though that Travis guy told them too. At this point my time is far more valuable than $4 per half hour where I would just buy the more expensive ground beef but I need to know why they are 1. Selling ground beef for half off behind the counter where no one works and won't let you buy. 2nd why no one in the entire store can step up and do a task they normally don't do but to get the job done. Terribly run or terribly trained staff. Also fire your meat guy who I'm sure was hiding in the bathroom playing candy crush on his phone rather than doing his job. Always regret not going to King Soopers on Hover. read more

Shout out to Candee-what great customer service when I was trying to find the firewood. This Safeway is more professional than my local Safeway in Louisville area. read more

I placed an order to be picked up! I was not aware of the strike and I called to get the status and was informed that no one was working and they would cancel my order! Today I found out the creeps at Safeway Ken Pratt no only did not refund me for the groceries I did not get, instead they put it thru to my bank for payment! I am very angry and I would warn all to beware of Safeway's greed, for if they cheat me they will do so to you! read more

Safeways PickUp and Go department is a credit to Safeway Ken Pratt! When I made a mistake on my order, Cat was friendly and professional and she swapped the item I ordered incorrectly for the item I meant to order in a quick response! I called her when I was on the way to the store and explained my problem! She said she would exchange the item and to call back when I arrived to give her my parking location! After doing so, Cat quickly responded and exchanged the item! It was my first, but definitely not my last time using this service! I gave this review 5 stars because I can't see how Cat could have represented Safeway better as she was quick, professional and with a friendly pleasant attitude! read more

Recently my Honda automobile broke down in the parking lot at Safeway in South Longmont and I went in and talked to the manager the guy was super cool straightforward gave me a couple days to get my car fixed and I couldn't get it fixed in a couple days we have to go on from there but I got it fixed and got it out of there but I just wanted to say thank you I appreciate your kindness read more

Safeway - Grocery Near Me - Longmont, Colorado

I had an emergency where I was on foot and needed a cell phone charger. I have purchased the charger and a small box of wine. after I paid, I used there charging area by starbucks. Two of the workers, one being the man that actually told me where the chargers were and another being the security guard,were waiting for me after I used the restroom at the spot where I was charging my cell phone. They told me that no one could loiter ther and they were closed for the night when they really closed at 11 and then this was around 7:30. The man that told me where the charger was proceeded to walk with me out and stopped me right at the entrance and said do you want to open your bag with the stolen goods you took. I had never stolen anything in my life and I was shaking trying to find the receipt that I had left at the charging station where they told me to leave. Finally after explaining myself many times,the man that checked my ID was questioned and he said yes she paid. I even exchanged a dollar from him because mine was too flimsy. I am livid because I only went in there to get a charger to charge my phone to receive an uber ride home.I am NEVER shopping here again.If I could rate this establishment as a 0 I would. read more

I went to the Starbucks in Safeway was very clean. Very nice looking. Everyone was very kind to me even when I was looking for a restroom and then I went to Starbucks and I asked for a recommendation for a Christmas drink and the recommended one it was very delicious. It was very good I very much recommend to Starbucks to everyone. read more

The Bakery at Safeway on Ken Pratt created the most beautiful anniversary cake for my parents. The cake was a work of art! There is not a cake that I have ever seen that was more beautiful. I highly recommend the Safeway Bakery for your next special cake! Go take a look at all the newly decorated cakes in the window! You will be shocked at the talent this bakery can deliver. read more

It is the best place to by products, never busy, all in stock. All there is a lot of discounts on products

Thank you to Teresa the pharmacist for going over and beyond our expectations today. Ive been trying to get my insulin prescription filled for the last week and have had no luck, until today. We appreciate you going out of your way to solve our problem, you literally saved a life. Thank you for everything Teresa!!! You are amazing. - Jorge and Yami Duarte read more

Food, in their defense the refrigeration system is being replaced this day 1/12/24. We shopped in this store today and on the way in to the store we noticed refrigerator mechanics in the parking lot. The entire store smelled like an open air food market, stinky, fishy and old. We might not shop here again with other options in the area. read more

Was going through the self checkout around 4pm on 10/27 and a "manager" named Anthony was loudly talking about going and taking a gun to shoot up a bowling alley. I know he was referring to the recent tragedy in Maine and attempting to illustrate how messed up the world is, but that is not the type of thing to joke/speak about to customers anywhere, but ESPECIALLY at a grocery store in Boulder. This happened in front of another "manager" who said/did nothing. Would recommend avoiding interacting with the staff in any capacity if this is who Safeway employs. read more

I was able to get a veggie tray at the last minute!! This Safeway saved me after another store left me high and dry at the very last minute. My store will be Safeway from now on!! read more

I'm just going to throw this out there now I'm not on any kind of social media I refuse to be I don't want to be on any social media so if I'm supposed to get a hold of you guys via Facebook it's not going to happen all I got to say is clean up the poopy in your bathrooms thank you that's pretty gross and to boot oh never mind I'm not going to go there either read more

Nice surprise at this store compared to another city, another state. I found this store organized, the customer serve was agreeably helpful, no problem finding employee, it is clean, well stocked & aisles easy to navigate, the meat counter servers are very agreeable. Checking out I commented not being able to find product & was lead right to it by cashier - amazingly helpful! Reminded me of the Safeway of decades ago. Compliments to management at this specific location. The pharmacy was a pleasant surprise also, helpful, congenial. I hope this good find remains as such. read more

I don't shop here anymore- but every time I did I found a lot of expired foods. Just disgusting. Shut down!

Extra large king crab legs today only 17.99 per pound, king soopers 35 lb and whole foods didn't have the jumbo but are 25 a lb

I visited this store from out of town. I did not expect such a pretty well stocked store. This was a large store with a variety of products and a Starbucks. I found a vegetarian chili that I often can't at my hometown Safeway so that earned points. Clean store. Easy to find stuff. All thr checkstands with cashiers were busy and so was self checkout but soon as it was my turn and I hit "pay" the darn thing decided I needed help...and it took quite awhile. If stores such as this one are gonna rely on self checkout for most their registers pls dont make ppl wait several minutes for help, it really defeats the point. Otherwise my experience was fine. read more

The butcher here is downright rude. When I asked about Mahi Mahi, he laughed and said "no", but I drove down the street to a competitor and they had it. read more

Needed to reprint receipt due to receipt not showing items and prices and was made feel like a nuisance. It was none other than the manager too. I don't usually write reviews but this was an exception, smh. read more

The worst in the chain! Let me begin by confirming this is not a review of Safeway in general. I have visited numerous stores for many years, and my overall complaint is only the absurdly high prices. This particular store has given me grief for years, but being close to home makes it convenient - I have continued to come crawling back. Today, possibly the last straw - they confirmed they recently changed the opening time for the self-checks to 8:00 am. Okay, to begin with, out of 4 of them there was often only 1 or 2 functioning anyway, plus they rarely have more than one checkstand open (low customer volume due to all the other problems) and now at the key hour of 7-8am, when the working crowd is looking for donuts for the office, breakfast, etc., they have one checkstand open, often run by a nice, elderly woman. If that wasn't frustrating enough, then the fact that the cashier confirmed I was one of "many" complaints about it, meaning they couldn't give a rat's rear about all the previous complaints, was the true straw then. Luckys opened two blocks away last year, and while the prices on convenience items is much steeper, I believe I need to make the change for my sanity. They always have multiple cashiers ready to assist. read more

What a dishonest store! Today I came in to buy two things on sale. Both of them were set up on the shelves in a way specifically designed to lure the unwary shopper into buying the same brand's very similarly packaged, overpriced version. I wanted Kleenex white facial tissues, 4 boxes for $5.00, and regular Scott toilet paper, 15 rolls for $10.99. Mixed in with the sale tissue boxes were slightly larger tissue boxes, all colored the same. The sale boxes, at $1.25 each, contained 160 tissues. The virtually identical boxes containing 210 tissues cost $3.99 each. I grabbed 4 boxes that were next to each other, and -guess what- one of them was the overpriced one. Ironically, the boxes both say Kleenex, Trusted Care." The only thing different between the boxes is that the bigger one says a slightly bigger number: it does contain 50 more tissues, for an extra $2.74. I kid you not. What a scam the grocery store runs with this stuff! Same sort of scam with the TP. At eye level were packages of 8 rolls for $9.99. Down on the bottom shelf were the sale packages, half the price, 15 rolls for a buck more. The sale ones were kind of tucked away and a bit hidden behind a display in the aisle. I couldn't make this stuff up if I tried. I used to think that these small "accidents" were simply mistakes in stocking. Now it's clear that they are not mistakes at all. These must be techniques that a greedy corporate management has devised, in order to make us pay more for our groceries than we intended to. I hate being played for a fool. Another common scam that I've run into here is that the computer people "forgot" to program the sale price into the cash registers. It has happened to me far too often for it to be normal incompetence. Don't shop at Safeway. There are lots of grocery stores that are honest and have better-quality food. Lucky's is only a block away. Their advertised prices might be a bit higher, but at least they sell you the stuff at the price you expected to pay. read more

In a hurry so used this store.... wow. So bad. 23% more expensive than Target. I actually checked. Dairy products on the shelves past their sell by dates, missing products (no salted almonds??? WTF) and no hand baskets. , Plus no self check out. It's been a year since I came here and it's going to be a lot longer before I come back. I know... First world problems, but that's sort of the point of Yelp. read more

I went into Safeway an purchased a lunch from the deli. When I asked for a fork, I was sent to 2 differnt dog get a by lazy employees. Finally, one employee said they didn't have any plastic forks. Then another employee told him additional forks were in the back. The employee had a negative attitude walking to the back to get the plastic forks. WOW... POOR CUSTOMER SERVICE FROM LAZY EMPLOYEES read more

Really cheap gas here! Also hosts a Starbucks. Other than that nothing much can be said, because I didn't go inside the store.

Ick. This place is dirty. Homeless people wander the isles. The "fresh" food is pretty nasty. Shop elsewhere. There's a reason that these stores are closing down whenever competition opens up nearby. read more

Was a faithful customer at least 4 times a week. Now just go for milk. In the last year it had become a dump.food is bad . Fresh salads have gone bad it's all just bad. Sorry have gone to kings. read more

Well tonight was a first for me! I'm a local business owner that just got off work and popped into Safeway for a small bag of Potatoes and a can of soup. Carrying just my keys and phone I went through self checkout, paid Cash and proceeded to leave when I assume the night manager LORETTA runs out of the store into the PARKING LOT demanding to see my receipt for my $5.45 bag of potatoes and can of soup. I go through my pockets while pulling out about $100 in 20's and other bills trying to find the receipt with the one free hand I have. Despite the fact that I obviously have more than enough cash to buy a $5.45 potatoes and canned soup Columbo isn't satisfied and demands I come back in and show her which self checkout I used. Fine. I show her the Checkout and she can't pull it up (not my problem but by her attitude apparently it is) and says now she has to take me back to the MANAGERS OFFICE to search for the transaction receipt even after I said I used my Club card number and she could look it up. After displaying me in front of the rest of shoppers as the woman who is trying to shoplift a bag of potatoes and canned soup she actually turns around to help another customer leaving me to stand there humiliated. Meanwhile I look to the self checkout lane next to me and low and behold there is the receipt for my $5.45 purchase. Her response? "Thank you" and proceeds to crumple it up and throw it into the trash instead of even offering me back my receipt!! I left beyond embarrassed and dumbfounded. It isn't my fault there aren't any employees at the self service lanes but I certainly didn't deserve being chased in the parking lot then paraded in front of other shoppers for a bag of potatoes and a can of soup!! read more

The managers have set a nasty tone for the staff here, and while not all staff are rude, enough of them are unpleasant enough to warrant not spending time or money in this location. A pervasive lack of basic manners on the part of staff (hello, thank you, etc), self-checkout machines that bark orders at you at high volume, and frequently rude, disinterested, distracted clerks having personal conversations amongst themselves at the expense of acknowledging the presence of customers is the norm here. Save your money and frustrations and hit the Safeway or King Soopers on Pace St. instead. I've heard others tell negative stories about this location, and after suffering through one too many poor run-ins with staff, now I know why. read more

Went in the Ken Pratt store on Friday the 18th. The Shrimp was on ad Fr- Sun. Great price and nice looking shrimp. Price was to be 4.99 Lb. Checked me out at 5.99 lb. Your computer was not programed properly. I mentioned something was wrong and all I got was a blank stare. I was in the Grocery business for 20 years and the first thing I would have said was at least let me check the price and make it right. All I got was a blank stare. I have a family member that had two operations on her ankle and could not wait for the checker to take off her shoes to count out the problem. Your ad program should be in the computer properly and your checker should at least read the ad to know what is actually the lead items. Sorry i will stick with King Soopers from now on. Have never had a problem they wouldn't bend over back to fix. This isn't the first time I have been disappointed with Safeway but at least at the Ken Pratt store I won't return. read more

We were passing through on the way to Estes Park (from Texas). The prices were a bit high (unless you are a member) and even the member prices were up there. We were checked out by Virginia, and let's just say this was the nicest and friendliest person we met during our entire trip to Colorado! Safeway is lucky to have her! read more