This is regarding the King Soopers at 995 S. Hover St., Longmont, Colorado…read more On Wednesday, June 24, 2026, at approximately 5:40 PM, I went to the Bakery department to purchase an item. The posted sign clearly stated the Bakery was open until 7:00 PM. However, there was no employee present. I waited for approximately 5-7 minutes, and no one ever arrived. During that time, an employee working behind the Meat counter saw me standing at the Bakery counter on multiple occasions. Not once did they acknowledge me, ask if I needed assistance, or attempt to contact someone from the Bakery. I then walked to Customer Service, where I waited another five minutes without anyone present. Eventually, an employee pushing a trash can with a mop and broom asked if I needed help. When I explained that I was trying to find someone to assist me in the Bakery, I was told Customer Service was already closed--even though it was only about 5:52 PM on a Wednesday evening. That employee was courteous enough to page the Bakery over the intercom. Shortly afterward, an employee monitoring the self-checkout area approached me and bluntly stated, "The bakery is closed." I politely pointed out that the posted hours clearly indicated the Bakery was open until 7:00 PM. Without offering any explanation, apology, or assistance, the employee responded again in an abrupt and dismissive tone, "The bakery is closed," then turned around and walked away. This experience demonstrated a complete breakdown in customer service. The issue wasn't simply that no one was available in the Bakery--it was that multiple employees knew a customer needed assistance and chose not to help. When I finally did receive a response, it was dismissive, discourteous, and offered no attempt to resolve the problem or explain why the posted hours did not match reality. The rest of the store reflected the same lack of customer focus. Only 6 of the 20 self-checkout lanes were operating, along with just two staffed checkout lanes. The checkout lines stretched back across at least seven closed registers, creating long waits for customers during what should have been a busy evening shopping period. From what I observed, this store appears to be operating with staffing levels that are far below what is necessary to provide even basic customer service. If that is the result of corporate cost-cutting, it is your customers who are paying the price. If employees are under so much pressure that they respond to customers with frustration and indifference, that points to a management failure, not an employee failure. Management needs to take a hard look at this store's staffing, employee training, and customer service expectations. Customers should never be ignored, given inaccurate information, or treated dismissively simply because they are asking for assistance during posted business hours.

Been shopping here for years, unfortunately I had and seen other guests have had a bad experience…read morewith Julia a cashier. she is very rude and condescending to customers, one could only assume that this isn't the first poor review for or complaint about her lack of customer service and respect for guests

I had an issue with an online order/delivery from this Sprouts which I learned was handled by…read moreInstaCart. In speaking with Meagan (Longmont Sprouts Customer Service) my issues was resolved and Meagan went beyond the call of duty to make the situation right, even though it should have been InstaCart. My hat's off and kudos to Meagan for going out of her way to keep me a happy and repeat customer with Sprouts. Thank you..!

Meat department employees are so rude. I'm wondering if they have bad working conditions? When you…read moreask them for help, they are grumpy, rude, and want you gone.

Consistent fresh veges that are well presented. The store brands contain some great bargains that…read morecannot be found elsewhere.

7 months later I went to the Whole Fods in Longmont CO to try their hot bar once again and was very…read moredisappointed yet a second time. The Saag Paneer was ice cold at 12:30pm in which found out later on after checking out and leaving the store. Before I left, the 4th store employee finally knew the answer to my question which was "What time does the store open in the morning and what time does the hot breakfast bar begin?" Only the 3rd person i asked offered that they would ask another employee for me. And people wonder why we're getting taken over by robots and ai... People need to teach their children better instead of just allowing children to game all day shooting other people. Not giving life skills or attention makes for a very angry person and/or turns their brains into mush.

Visiting from out of town and happened upon these delectables! Who knew Bunny Grahams came in the…read moreNeapolitan flavor, dark chocolate meets peppermint, and vegan marshmallows perfect for some gooey s'mores. To top it off, service was fast and friendly. Ambiance reminds me of a discount health food store. If you're on vacation and want some snacks, Esh's is the place for you... One friendly tip, reminder to check the expiration dates :)

Well stocked with natural and organic foods. The employees are great. The store is clean. Everyone…read moreis always eager to help when you have questions.

Local gem. Small store lots of great fresh offerings. Wish we had one in my town like thisread more

Cute store, but disappointing vegan options. Please offer something delicious in your deli (for…read moregrab and go and for sandwiches), like vegan egg salad, vegan chicken salad, vegan deli slices, etc.

This place is the one to go for fabulous frontage, baguette tapenade and any other treats…read more The staff was helpful. I loved the atmosphere. One could eat & shop & repeat. There are soaps and creams, Knick knacks from France as well as England & Italy. We were sad the restaurant has not reopened but managed to picnic in their lovely garden like patio with French music serenading us.

This is a wonderful shop with an amazing array of gifts, and wonderful ambience. The cheese…read morechiller is superbly stocked. We were very disappointed on our recent visit to find there were no samples out. It was always fun to try something new because a sample persuaded you to do so. Also disappointed that the bistro is closed, as it was always a reliable and entertaining place to dine. The reason I haven't awarded a fifth star is prices. I looked at many items that I know I can get elsewhere and the mark ups were just silly. I like to support local shops, but I cannot finance them

A frequent here after my shift as a caregiver most days of the week I like it's small town nature…read moreand the products they offer. The deli is great, but I must say they put way too much salt and everything so back off guys.

Finally, I'm giving up on food from the deli. A simple BLT with Turkey on Sourdough. Whoever made…read moreit must have used a commercial kitchen spatula to throw a cup of mayonnaise on, then spread it by smashing down the bread, the mayo was poured all out the side, and over the bag of potato chips they included. Literally, thrown together, to save seconds making the sandwich. It looked like they threw the parts together and smashed the lid on the container to finish it. Whoever owns the business should take the deli workers out to lunch to learn how to put some care into their work. I rarely complain about food, just move on, forget it while traveling. I was in the deli, grocery, food business over 30 years.

I must say it, the name drew me in. From the outside I wasn't quite sure what I would find (there's…read morea big box store out East called Big Lots which I've been known to scour from time to time). Upon walking in I couldn't help but let out a squeal of approval (my friend I was with found this very amusing). There were packs of fresh tortillas for $1.99, and overflowing tables of poblano peppers and jalapenos. I also found cotija cheese at a super reasonable price (there were also choices on the % fat which I thought was great). When I arrived to the pastry section I truly felt like I was back in Puerto Vallarta. So many delectable baked goods for under $1 a piece (I must have bought near a dozen as I was hosting friends for an excursion the following day). At this point my kind friend went to the front of the store to get us a cart as she realized this was no "in and out" shopping trip. I really just had the best time walking around to see what I recognized as well as what was new. Near the register I found my Dad's favorite childhood candies (looks like I don't need to travel abroad for these anymore) as well as pinatas (starting at just $6.99 - such a great deal when compared to party stores). I didn't encounter much staff while in the store, though the cashier we interacted with was friendly and on top of things. I cannot wait to go back to this store for produce, mexican specialties, and general perusing.

Save-A-Hoe Well,…read morethat's what you might as well do!! You ain't getting any bargain while shopping here. I must admit. I've been here two or three times to grab some groceries and even tried to find over the counter meds since the fam was sick and this is one of the closest places to me that MAY have that sorta thing (wrong). Not big deal on the drugs, but as far being a grocer, they aren't very good at it. My main gripe is the produce. Where do they get them from?? Being priced SLIGHTLY under your normal Albertsons or Soopers, you'd think the quality should be somewhat up to par with the big guys. Boy was I wrong! Most everything I purchased reached their expiration within two days of walking out the market door. Cucumbers were slimey after 2 days, cilantro turned brown, tomatoes were mush... you get the picture. Sure, that's what veggies do BUT after 2 to 3 days after you bought the darn things?? I may as well have spend the extra five or ten cents for fresher produce AND they give me free plastic bags to take them home in. Yes, I am a green advocate and charging per bag is all good with me... but the fact that their selections seem like they already received them @ a discounted rate and only gave us a few pennies off of the price hardly seems worthy of charging me some more for a plastic bag. Maybe thats just me! Anyway, their packaged goods are just dandy though they may also be a little dated on items that don't sell too often. I grabbed some spices and some where already compressed and chunky. They also don't have a large array of item to choose from, but I'm sure it gets the job done for those non-picky buyers. They also sell pan dulce for 70 cents a pop. Man, that's crazy to me since I'm use to getting 4 for a dollar back home in Cali. Ya'll know what's up!!! LOL! My most recent visit was the last draw and I now refuse to come back. I'll spend my money elsewhere because I hate throwing away food that I JUST bought and thats exactly what I was doing with the items I got here. SMH. Sorry to say it!! =(