Wow. I completely echo the recent one-star reviews about the inability to get anybody at this…read morepharmacy on the phone. Some months ago it seemed they had made some improvements, and it was getting a little easier to get a human being on the phone at the pharmacy, but more recently things have really taken a nosedive. Calls to the pharmacy are now routed through a call center located who knows where, but since many issues can only be resolved at the pharmacy itself, the call center ends up transferring you to the local pharmacy you were trying to reach in the first place, wasting your time in the process. When you get transferred to the Otis Dr. pharmacy, they simply do not pick up the phone. You are put on hold and put back on hold infinitely until you give up or the system automatically hangs up on you. This is completely unacceptable. Zero respect for customers, their time and well-being, especially the infirm, elderly, and disabled who may not have the tenacity to keep trying to reach this unreachable pharmacy. Having no way to reach one's pharmacy over the phone is a health and safety issue that warrants a formal complaint with the appropriate government agencies. All because Walgreens corporate doesn't want to spend the money to staff appropriately. Shameful and inexcusable.

They're horrible! Their pharmacy (which deals with sick people who need their medicatio) NEVER…read moreanswers their phone. I plan to walk in tomorrow and get the manager's information. One time, I was on hold for 7 minutes and they hung up on me. I'm moving my medications to CVS. They'll miss the business, cause I have great benefits and I'm on HRT! Bye bye, Walgreens.

This review is specifically for the pharmacy department. I don't usually have a positive enough…read moreexperience with a pharmacy to actually be driven to write a review, but this one stood out to me. I had been looking to get Novavax for the newest version of the COVID vaccine and after calling numerous CVS locations near me, I found out from the automated phone system message that this CVS carried it. However, to be on the safe side, I called and left a voicemail (it takes a lot of time navigating the phone tree to get to that option and I could not find a way to have it connect me directly on the phone to the pharmacist). For my first voicemail, the pharmacist called back to let me know it wasn't in stock yet and they didn't know exactly when it'd arrive and that the automated system isn't always accurate. I decided to book a vaccine appointment further out and then called back again the day before my appointment to double check, and fortunately they did have Novavax in stock and the pharmacist told me to make sure that when I check in at the pharmacy counter, I ask to have Novavax specifically, or else by default they would use Pfizer. The pharmacist was also quite timely and generally called me back within an hour of me leaving a voicemail each time. When I got there 30 mins early for my appointment, the wait was short (it was a weekday afternoon) for the vaccine check-in line. I was pleasantly surprised that the pharmacist remembered me when I checked in and recalled that I had talked to them over the phone and that I wanted Novavax. No inappropriate questioning about whether/how I was immunocompromised which I've encountered at other CVS locations in the east bay. They had at least 4 chairs in the waiting area and I didn't find it too noisy or overstimulating, which is what I typically encounter at local CVS and Walgreens pharmacies that are high traffic. It was very quick and I just had to wait no more than 5 minutes to get my actual vaccination, which happened in one of the little cubicles/booths (has an open ceiling) that they have for vaccinations. A different pharmacist was the one who administered my vaccine but they were efficient and let me know I just needed to wait at the pharmacy for 15 minutes in case of adverse side effects and then I was free to go. Both the pharmacists I interacted with were wearing surgical masks which I appreciate given the current COVID surge. It was a very smooth experience getting vaccination here and I appreciate how the pharmacist was courteous and timely in returning my calls and remembered who I was since I imagine they talk to many different people. It was a good enough experience that I'd seriously consider coming here for any further vaccinations even though this isn't the closest CVS to where I live.

Terrible service and workers, including their incompetent manager Richard. Came to pick up a same…read moreday poster order at 10:15pm which was ordered at 6:46pm and of course it's not ready. Assumed a same day order that said 7:40pm pick up would be ready at 10pm no problem. WRONG! I had no problem waiting after being told it's in the queue to print. After waiting about 20mins manager comes to offer help without me saying anything which started off as kind. Slowly but surely he didn't know what he was doing of course. Obvious lack of training so I give him that because I work in service too so I get it. I'm patient and understanding, no problem or complaint from me. He then made me resubmit my order to trouble shoot and I told him I paid already. He said ok resubmit and do a store pick up I won't charge you. I said well it's making me pay again and if it's not working I don't want another charge. He says let me try on your phone, so him and another worker proceed to also try and both fail at pay in store option. Again no complaint, at this point I'm invested in getting it to work too. We are a team against the problem in my eyes. So after being told he had this problem earlier and deleted it and resent it around 7:20 I stated I get it but someone could've called to let me know it didn't work the first time since it was to be picked up at 7:40pm. I was then told "You could've called too." Apparently putting your phone number in the section that states "phone number for contact" is irrelevant. So now I'm pissed because I was so chill and no attitude but now because I clearly called out a short coming as a manager for lack of communication he got a smart attitude. So I asked who's in charge of photos and he says no one is really in charge. I ask who is the manager and of course he's the manager. How convenient. So I left with no photos nor a refund and told to come back the next day in hopes they fix it. This never happens at Walgreens and I only went here for the coupon! Will not be doing business here anymore all thanks to the rude manager Richard and their crap printers. Get better managers and properly train your employees. And give refunds if printing doesn't work.

Walgreens Store #4050 1916 WEBSTER ST…read more Alameda, CA 94501 If you shop here, bring a large shopping bag! This is the Walgreens in Alameda's West End, aka The Walgreens on Webster Street. Recently, I started shopping at Walgreens again for my HABA needs (HABA is Health and Beauty Aids). But on a Tuesday evening, I went in this Walgreens for milk and ice cream. First thing I noticed.....there's no carts or shopping baskets. I looked around and didn't see any. I asked the cashier, and she said if you don't see any, then there must be none. She said I have to carry things in my hands. You know, that limits how much I can buy, and lowers the store's sales. I found my jug of milk and ice cream. I stood in line, and a customer ahead of me had the only shopping basket in the store. The thoughtful cashier offered it to me, so I could buy more stuff. I asked why no carts or baskets, and the cashier said they were all stolen. The shoplifters use the carts and baskets to carry away their items. I don't know if I'll shop in this store again. Free parking

I gave up and switched to Safeway pharmacy. Walgreens repeatedly claimed not to have prescriptions…read moremy dr repeatedly sent and had sent to same for years and the woman at the window was somewhere between rude and hostile.

I also switched from CVS to Versailles when CVS continunally did not have the prescriptions I…read moreneeded in stock and would not get them in for weeks. Versailles had them in stock and I picked them up the same day. I am thrilled to have moved my prescription to Versailles pharmacy. No line, sweetest pharmacist and just a much better and friendlier experience than CVS.

This is the best pharmacy in the Bay Area. They are always friendly, professional, and helpful…read more They remember your name and help troubleshoot when issues come up with prescriptions and the insurance process. Support this amazing neighborhood gem.

HORRIBLE! Had to call here as the always incompetant CVS on santa Clara said they couldn't tell me…read moreWHERE my script has been "transferred out to." This location uses a BOT only - no human contact allowed or they hang up on you. Will be reporting them to the pharmacy regulatory board.

I have a "special" Rx that I pick here, rather than my regular pharmacy…read more It's the first time I am taking the medication and I had the pharmacist consult with me how to take them. It was a Rx she was not able to tell me, however, took the time to research and explain. I'm grateful for the extra effort.

OK, so first of all let me just say I love Gigi and Christina and a few…read moreOf my favorite staff members there, but they recently decided to redesign the entire store and put things out of place and so now we have to find things all over again Other than that, I think they need more cashiers on hand, cause the lines are way too long, especially in the morning hours and rush-hour evening hours If you have cashiers at every station, not just a few things will go a little quicker and lines won't be as long, but it seems like only a few stations are available at a time each day The only other thing I hate about the places that we have to get people to unlock things and for things like toenail, clippers, and shavers or whatever they put it in lock boxes, which is ridiculous

Check your receipts!…read more The shelf price is not the same as the scan price. I had multiple items on my receipt that ended up being a few dollars to double the price. I thought it was weird when my total was higher than expected. When I went to go look at my receipt, the items were more expensive than the shelf price. I bought: - Powdered peanut butter, which were supposed to be $2.50, but rung up as $4.84 - Nature Valley Cinnamon Almond biscuits, which were supposed to be $6.94, but rung up as $9.98 Then I had to wait in the customer service line for 30 minutes because it's always long and they only has 1 person working there. It's almost like they do this on purpose so people will just get scammed by the price and decide it's not worth the time.

High Street is always a fantastic little pharmacy. They always have our medication, they have it on…read moretime, they have it at a reasonable cost and they tell us when it's not any of these things. That's what makes it a great pharmcy. I wish they had an online portal sometimes to refill things and tell me when things are ready but small cost for what is a great team. Plus they have the little peppermint candies I love for 10c.

I've been coming to this pharmacy for five years, and over the past year I've noticed a major…read moredecline in how things are being managed. The women who work here are always kind, professional, and clearly doing their best, but they appear to be consistently overworked and overwhelmed. There also seems to be constant changes in rules and procedures, which creates confusion not only for employees but for customers as well. The environment no longer feels organized or properly managed the way it once did. As a long-time customer, it's disappointing to see because the staff themselves are wonderful people. I genuinely hope management takes a closer look at how this pharmacy is being run and makes changes that better support both employees and customers.

While walking down an aisle at Target, I was warmly greeted by Kyle with a huge smile. He asked how…read morewe were doing, whether we had found everything we needed, and if there was anything he could help us with. He even wished us happy holidays. As I continued shopping, I noticed Kyle greeting every customer he crossed paths with in the same friendly and genuine way. I was so impressed by his exceptional customer service, professionalism, welcoming smile, and positive attitude that I actually went back to find out his name just so I could write this review. Kyle truly stands out--he made me feel valued as a customer, and it's rare to encounter someone who consistently goes above and beyond like he does. Kyle deserves recognition for his hard work, dedication, and outstanding customer service. He is a special employee who makes customers feel special, and I sincerely hope Target acknowledges what an incredible asset he is.

Such a nice neighborhood. Was coming from the city, just needed to stop to use the bathroom…read more Absolutely disgusted. Shit smeared on toilets. Toilets not even flushed. Toilet paper everywhere on the floors. Yall do not care about your store. Gross. Worse than a gas station in the hood.

The Fruitvale District has everything one needs including an amazing Pharmacy…read more I just visited the Pharmacy with pretty challenging issues around a family member. Shout out to Marianne for her patience and supportive help. And to another staff member who was there filling in today. Apologies for not getting her name. If you need an amazing, professional, supportive pharmacy, Matt says before you get your grocery shopping at Farmer Joe's grocery or your coffee at Peet's, get your pharmacy needs at the local CVS.

The good of this location is that it's not too far from 580, and other neighboring businesses in…read morethe Fruitvale MacArthur area. At this location you can also get your meds, even the hard to find ones as for whatever reason this location tends to have them. Aside from that, however, this location is not very good in general. Parking is almost always a nightmare. As it shares the same parking lot with farmer Joe's and another business at the end of the lot it's incredibly hard to find parking that's close to the front of the store when it's busy. Staff can also be rough. I think it typically depends on the mood or if they had to deal with rowdy customers, but more often than not you're going to run into someone that's ready to fight back in a verbal argument. The wait times to get your medication are also very overwhelming at times. In spite of this, I will give the CVS Pharmacy a 3/5. The reason I'm giving this a 3/5 is that I get it. I used to work in the area years back. I would occasionally end up coming to the store. I don't blame the staff entirely and the location itself can't be blamed for the parking situation.

They've had my prescription for a week. At first they said they were out and were ordering. Now, a…read moreweek later they are saying it is unusual and they have not ordered it and cannot tell me when they will. What a disaster!!! Are they completely mismanaged? They lead me on to say it was coming in soon!

A decent Walgreens store on Lakeshore Avenue in Oakland…read more I come here for some of the essentials when I'm in this area. This store is right next door to Trader Joe's, so parking on the lower level is major league hectic, you definitely have more luck trying to park on the upper level here. The store itself was just ok, nothing really stands out to me.