Walgreens is a false promise. I had to overnight a FedEx document; Walgreens came up as the FedEx…read moreshipping location. I called and a young man said they have everything I'd need, just check with a cashier. I went straight there, needing to get this document sent with no delay. When I reached the Walgreens, I met with a cashier who advised they didn't carry FedEx envelopes or any FedEx supplies of any kind - they can only accept packages completely ready to ship. She sent me across the street to a mailboxes location who had everything I needed and took my document, packaged it in a FedEx envelope, affixed the shipping label and guaranteed to get it out today - they did. Walgreens IS NOT a FedEx shipping spot!

I needed 4 passport photos. Walgreens only gives you two, so they charged me like they had to do…read morethe whole process two times instead of just charging me for two (tiny) extra photos. The first two and the fee for taking them was $16.00. The second two cost me another $16.00. Don't ever go to Walgreens for passport photos.

I had an interaction with a lady in the pharmacy today Nov 27th,2023 at 1:29pm and was turned away…read moredue to the closing hours for lunch being 1:30-2pm The gentlemen was ready to help me and offer assistance since I was in line. However the lady belted outed rudely "we are closed, we are closed" I walked away realizing seconds later it was 1:29pm and not 1:30pm and turned around to tell her that it was 1:29pm which she agreed but still would not help me and I told her she was rude! Very very rude. She did not care and held her phone up to me and says "now it's 1:30" and I left. I will not continue to use this pharmacy Terrible customer service. Terrible.

Imagine calling to find out if your medication is ready for pickup. You're told someone will assist…read moreyou shortly, so you wait around for about 8-10 minutes. Finally, someone picks up the phone but then just hangs up without helping. It feels unprofessional, especially when you're in pain and just want to know when you can get your medicine. It's easy to see how frustrating it could be for someone with important questions about their medication.

Whenever we fill our medications here everything seems to run pretty smoothly…read more The other thing Fred Meyer Pharmacy helps you in cost savings, as well! Something that they do not have to offer or tell us, but they do!! Great customer service.

I have gone to the Covington Fred Meyer pharmacy for 7+ years now and have multiple prescriptions…read morethat they fill/refill for me every month so I have plenty of experience with the staff here, their overall customer service, etc. Over the past 7+ years, I've had nothing but great experience with both of the pharmacists who work here (there's one female pharmacist and a male pharmacist who both have worked here regularly throughout the years), they have always been extremely helpful and have always been kind. The rest of the pharmacy staff has been a rotation of people throughout the years and there has certainly been a couple of one off employees that were either rude or difficult to deal with but those people typically don't last long or once they've worked there a while they've improved with experience. I've had to deal with other pharmacies throughout the years for my boyfriend's prescriptions and I have one prescription that I have filled at a different pharmacy due to Fred Meyer carrying a specific brand that I've had adverse reactions to and the other pharmacies I've gone to have been terrible in comparison (Covington Safeway, Covington Walgreens, numerous CVS locations -- they're the worst) where they constantly claim they never received a prescription and are dismissive and rude, which is exactly why I'm extremely grateful for Fred Meyer and how great they've always been. I'm assuming that most bad reviews or negative experiences people have had with them are due to things that were beyond the pharmacists control such as laws or policies for controlled substances or dealing with difficult insurance companies who restrict how and when things are covered (and I've actually dealt with both of those issues but Fred Meyer was very helpful and found a solution in both circumstances).

If I could give this pharmacy less than 1 star I would. I was inquiring for a lancet device, a…read moreyounger girl couldn't understand what I was asking so she asked the other girl who is a bit older. Older girl tells the other girl to check behind one of the shelves. The older girl then turns and tells me "you need a prescription to get that". I told her "for a lancet device!?, they sell those online and a generic one out here!" Then she comes at me with "well we don't carry that here" First off she makes the other girl go on a hunt for it, then gives me false info about needing a prescription then finally tells me they don't carry it . Retrain your team in product knowledge and customer service. I'm in the retail industry and these associates don't have any of it or refuse to use it. Now I get why people would rather do online buying. That's what I ended up doing before I run into another disappointment.

Unbelievably horrible service. Get here 15 minutes before closing, not a single person in line…read more Pharmacist tells me they can't feel my pain prescription because it takes too long - they've got 15 minutes. Meanwhile I'm writhing in dental pain. Suggests I come back tomorrow morning when they have more time to fill it....What the actual hell? My dentist did an emergency Sat appointment but the pharmacy which has no one in line and three people literally standing there can't fill a freaking prescription?!?!

Came here following Dr. Lewing from the Renton location. She is absolutely fantastic. She works at…read morethe Renton location, Covington, and Auburn. Nurse Jackie is awesome too; they both make me feel super comfortable and at ease. Easy place to find, kitty corner from Fred Meyer, near Petco. Large waiting area; they have magazines and a TV to watch while you wait. Friendly receptionists. They are very good about keeping in contact with scheduling changes and whatnot. Will definitley continue to come back here as long as Dr. Lewing is here.

Shout out to all of the team members here! Laura especially she was absolutely fantastic, helped me…read morefind everything I could possibly need and I had a LONG list. She'd even ask what else was on my list and help me find it! The people doing stocking were also super helpful and so very friendly. I was there from 8-9pm on 4/24 and I was expecting to have my shopping take at LEAST an hour and a half and it went by so quick with everyone's help. I really appreciate you guys keep it up!

Did not realized this is a super store with clothes, home goods and food. They had everything we…read moreneeded. Prices were reasonable for the area. Staff were helpful and pleasant. Big parking area. Plenty of shopping carts inside. Get their free membership to save money and get coupons.

Such a nice and clean Walmart, I go out of my way to come here. Most employees are nice but some…read moreare beyond rude and condescending. Like carol, don't put anything on her cart (near the pharmacy) or she'll start complaining out loud in front of you about how much she hates when ppl do that.

Just had my first experience with online ordering and pickup. I had knee surgery and this was a…read morelifesaver. Everything worked exactly as expected and timing was perfect!!

I REALLY try to support local businesses. I have now used this pharmacy several times. As…read moresomeone else mentioned, it is small and very cramped with Beeny Babies and other nonsense all over the place. I overlooked all of it several times and returned. Perhaps the owner has lifelong customers that he's friendly with and is nice to them. However, to me and other customers I encountered, he doesn't make the experience pleasurable, and is quite 'fussy' and rude. Even my doctor and his nurse have made comments about him being rude and very short with them on the phone. Apparently all the aroma therapy and stuffed animals aren't making him a very nice or happy man, why should anyone believe it will help a customer? My prescriptions alone have probably paid this mains mortgage for several months. There's just no need to be so rude to people.

This is my go to Fred Meyers in Covington. The veggies and…read morefruits always are fresh! I'm here so often for my groceries and all the clerks that have helped me are knowledgeable. This place seems to be getting more busy that the Kent locations has closed down.

Will only recommend when they quit profiling shoppers and when Kroger (parent company of FM) quits…read moreusing Certegy for their check system. My son is a regular shopper there. He was profiled for zero reason. He had the receipt in hand and has never shoplifted from this store. Apparently, the security person they had would do this to many people just because he thought he could. Not sure if he is there anymore. I have written checks to FM with no problem. Now, I can't since Certegy considers me (as well as my husband) "risks". Why? We both are in our 60's, have never had dishonored or bounced checks, semi retired but still working. Is it because we don't write many checks? Certegy uses AI technology. From what I have been reading, there are thousands of individuals like me who have had the same problems with this scam company, various businesses, and the banks don't understand why. The company doesn't even give valid reasons. My credit score also above 650, so that's not the problem. Kroger/FM would be doing every shopper a big favor by dropping Certegy and using another system. It is very embarrassing to have your check declined for zero reason whatsoever.

This shopping trip is good. The service at the check out is great. The store shelves is most…read moreempty.

The customer service was good. Today shopping was quiet and the pharmacy has no line or waiting…read more I didn't shop there long.