I've picked up 3 prescriptions in the past 3 months and they have screwed up Every. Single. Time…read more 1st time - only filled 1 of the 2 prescriptions. The one they didn't fill? The painkiller my husband was supposed to take immediately after having a tooth extracted. Then they claimed they couldn't find the prescription so I had to call the dentist and get it resubmitted (I know for certain they had both). It took 5 hours to get the second one filled. I handed them our insurance card and they didn't apply insurance so that was a whole other deal that took 15" to pickup. Now I'm here for a prescription that I forgot to pickup 2 weeks ago. I got an automated call reminding me to pickup so here I am over an hour later still waiting on it. They can't find it, had to make a new one. Said will be 15", 45" later I'm still here. Handed insurance card when I attempted to pickup. Still didn't apply it so again they didn't apply. multiple lines and a 15" checkout process. 10/10 do NOT recommend. The prices are higher, the service stinks. Avoid at all costs. If I don't live above it I would never go back.

Don't go here for vaccinations. I showed up 5 minutes early for an appointment, was told to wait…read more15-20 minutes, which I've never had to do before at any other CVS location for past 4 shots. After waiting 20 minutes, of course, no one came to see me.

We have been filling our RX for over a decade and have never had a complaint. I can name everyone…read moreat the pharmacy and I always get a warm greeting. Also, I have witnessed other customers getting attentive and professional service. I have no idea how anyone can give the pharmacists and staff anything but a four + star review. (Special shoutout to Marie)

Awful pharmacy. Rude pharmacy staff and manager. you can never get hold of them. they care more…read moreabout their break time than taking care of their patients. managers are useless. stay away from this place. when you voice your dissatisfaction, they rudely ask you to leave their store. no wonder CVS is closing so many stores, no one wants to deal with them.

I moved to Herndon two years ago and began to pick up prescriptions here…read more I have experienced slow service here; a pharmacy technician in training didn't know how to apply my extra care card at the drive thru and told me to call customer service. You can imagine my frustration when after being on the phone for 15 minutes waiting for a representative, they tell me to walk back into the store to do a void and repurchase because they can't do it over the phone. It should never take up to 45 minutes to pick up a monthly prescription EVER. Still, this was the closest pharmacy to where I lived so I was willing to give it some time and they have improved a lot. Every time I call in to request a prescription fill, there is no wait time. I've never experienced an attitude problem with any of the pharmacy staff. The primary reason why I am giving three stars and not four is because drive thru wait times are still a bother unless you are the first or second car in line. Might as well walk into the store.

Walked into this location and was immediately greeted. I had to get bandages for a family member…read morethat just had surgery and the surgeon directed us to go specifically to CVS to get them. When I asked about the bandages, they told me what aisle (and took the time to show me where they were located) and even directed me on what type of bandages were the closest fit since they didn't have the exact bandages the surgeon recommended. The store was bright, clean and organized. Definitely recommend this location.

Pretty average Walgreens. The staff is friendly but not always the most efficient. At times they'll…read moreonly have one person ringing out an entire line of customers out. What I do appreciate is their inventory. They have a lot of items other stores Don't have.

I came here with a fever from the Reston inova go urgent care ... it's been an hour since they…read morecalled in my prescription, I waited in the pharmacy line 20 min with 5 people behind the counter only one on register to be told they don't have my prescription. They forced me to get paperwork from my car to prove it: I had to go to the back of the line and called the doctor to say they didn't have it and she then told me to wait and I'm like ok so you do have it? I have a fever this pharmacy sucks. Never coming here again. Sitting in their waiting area when this should be ready I have influenza a and should not be forced to breath on people

I like the service and Steven is extremely helpful and will answer any question. He answers the…read morephone and doesn't sound rushed.

Super helpful staff. We didn't buy anything here but they help us identify where we could find what…read morewe needed from another local pharmacy.

This is the best pharmacy. The techs are so helpful and they are top notch h on customer service…read more They are so efficient. A quick call for a refill and they will have my rx in the mail to me the same or next day.

A pharmacy that truly cares. Great service! The best! I highly recommend them. If you haven't…read morealready give them a try.

I'd give this place a solid 3 stars, not to mention its open until midnight. This location is…read morepretty big and had a decent selection of the item I was looking for. The store looked pretty clean and things seem well organized. I would have given this place 4 stars but one thing I've noticed in the CVS in Virginia near me is there's no self check kiosks as compared to several of the DC stores. Its somewhat frustrating for me because I lost my extra care card years ago and seriously cannot recall the phone number that it was under at least the self service kiosks you can use the courtesy card so at least you can get the discounts. But that's an overall gripe amongst the various VA locations. Otherwise the staff was courteous and helpful.

This was one of the worst pharmacy experiences, particularly for elderly and ill patients. The…read morestaff appeared disorganized and unprofessional, and the service felt chaotic and unmanageable. There were issues with long lines being skipped and medication handling errors, which is concerning. This location clearly needs proper training and better management, or more qualified staff to ensure safe and respectful patient care.

Great coupons and I was able to get my item for a great price! Clean store with nice layout. No…read moreone offered to provide me with assistance while I was shopping though. Service was not friendly. Good deals with the CVS app coupons overall though!

A guy that has gray hair, kept looking at me while I was trying to look around and I was paying…read moreyeah, he was looking at me and he stopped looking at me when I left after I paid and I told her what the fuck are you looking at cause he kept looking at me before I left

Standard CVS though this one has a parking lot! So don't discount this. Nice to find a place with…read moreits own parking lot but the entrance/exit of the lot can be a little tight for the cars.

Great to have all my information in one place. Meds, vaccines, etc…read more it's very frustrating to have to add more words for yelp to post.

I almost gave this place five stars until I remembered their chicken needs more seasoning. LOL. I…read morelike to visit their hot bar when it looks good which is usually when they put it out. This is my local Harris Teeter so I visit it frequently. It's a nice spot to grab quick things but not do full grocery shopping if you know what I mean. It's just too expensive. The customer service is okay. I've never had an issue personally but I could see how someone could take issue with one their day supervisors. The two times I've encountered this particular one she did give a vibe of an attitude. Everyone else seems so helpful.

This HT is only about a 7 minute walk from my house and I like that they have a garage to get out…read moreof underneath. However, people can come through or out of the street into the garage in about 4 different ways so it can be a little tight around the entrance of the garage. Their cart escalator doesn't work at the moment so you have to go with your cart on the elevator but that's not too bad. They have a Starbucks with a big cafe area with chairs if you have some work to do or would like to enjoy a cup of coffee before starting your grocery hunt! They also have some outdoor seating and have both cashiers and self checkout-- the self checkout line does tend to have somewhat long lines anytime I go though. It's a smaller Harris teeter but still great!