I understand it's the holidays and the stores are gonna be busy but come on 3 lanes open and the lines are going down the isles that's ridiculous we waited 20 minutes in line almost to get our stuff I basically came home and went back and my husband was barely check it out read more

It's been more than a year sine I've been to this Safeway, back then it was pretty much run down. I heard they remodel it, so we decided to come here for some groceries for my Mom. This store is VERY clean, the remodel work was done nice I don't know how they did it, but this store looks much bigger, maybe they took the business next door, Before it was smaller and the isles were much narrower, now they're wider with a bigger selection of items being sold. The produce section is well maintained, well stocked with fruits and veggies everything seemed fresh. Beware of fruits from Chili, they might look good in the store once you buy them they have a very short shelf life no matter if you refrigerate them. Wait until fruits and veggies are available locally then they are fresh and have a longer shelf life. Here's why you should beware of imported produce. They're picked at least 2+ weeks before the store gets them, they are picked, sent to the packing house, packaged, put on a truck, taken to the loading docks, loaded on a container ship, shipped up the coast sometimes stopping in other Central America Countries and Mexico, then make there way to the Port of Los Angeles, where the ship is inspected for contraband, WMD, stowaways and so on. Then the containers are unloaded only to be inspected by customs. Once that is all done they're put in cold storage, designated to warehouses of different stores, they sit for a day or two then loaded on trucks, taken to your grocery store. By that time the produce is 2+ weeks old, has no shelf life and will start wilting right away. There is now a bakery, baking just about everything you can think of cakes, birthday to wedding, cupcakes, french breads of all types, bagel, pastries and even pies! The Deli was a nice addition I don't remember seeing one here before. It's well stocked with different types of sandwich meats and cheese's with a wide assortment of rolls from the bakery. I asked to sample the pastrami and provolone cheese, tasted good so I bought some to make a hot pastrami sandwich. The meat/seafood department is well stocked, with a wide assortment of beef, pork, chicken, lamb and probably some other meats I over looked. The fish was I guess fresh so that's what the guy told me. Most of it was packaged and frozen. There was some fish on ice, everything from sea bass to dungeness crab it was a good selection The Dairy section was nicely stocked with just about everything you would need no matter what kind of a diet you're on. The isles were stocked well and had a section for nationality American, Mexican, Asian and Indian. The frozen food section took 2 full isles. They stocked everything from cheap Popsicle to expensive seafood. Some of the store I didn't see only because I was on a time limit and needed to be else where. I did see a Wells Fargo Bank, Starbucks and a couple of more business' in the store, but the names didn't sink in. The Good: The store is nicer to shop with plenty of selections to choose from even "sale items". it's well maintained with sale items unlike other Safeway stores I've been to. The Bad: Very bad parking since it's in a crowded strip mall with lot of other merchants sharing the same lot and people pan-handling at the doors as you enter and leave, they do this at both entrances and exits. The Ugly: People don't observe the ''Disable Parking Stalls'' people with out disabilities park in the stalls so those who need them have to park further away or be dropped off in front of the store and it creates traffic flow problems since the driving area is very tight. In all this store was well remodeled from before. Now it looks like the newer Safeway Stores If I remember correctly I gave this store a 1 or 2 star rating. This time they will get 4 Stars. read more

Safeway - Safeway - Grocery Near Me - Salinas, California

It's Sunday morning 8am and there are no check out stands open. There was only one clerk supervising 4 self check outs. One of the self checkouts was broken and we had to wait for the next one. The clerk was having to fix a bunch of problems and check people out herself at her supervisor stand. Service was terrible. No other employees around to help. Safeway you need to have employees at your check out stands providing personal service to ease the experience on the customer. Stop cutting costs and continuing to charge us for it and making our lives more difficult. read more

Safeway - 7 check out stands closed. - Grocery Near Me - Salinas, California

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I'm going to make this short but sweet. Went to pick up a chocolate cake for a birthday with strawberries on top of it .We take it home about to slice it up and noticed that the strawberries were full of mold. COME ON NOW read more

This review is for the deli department. The store itself is fine and clean. Because my kids like the chicken there, it's where I go. But I really hate going, because I know if that one lady is there, she just takes the joy out of your day. The customer service is the WORST! I've had to wait there while two employees yap and then barely greets you. The one I'm talking about is the one with the glasses, dark hair, looks like she just woke up. Never a smile and only speaks if she absolutely has to. I wanted to pay there, but she just walked away and did her other job even though I asked if I could pay there. This is a minimum of 5 times! Please put her in the back and have someone else greet your customers. There was only 1 time that I had a good experience there. It was a hispanic girl probably in her mid tweties. Super nice and helpful, that was my first experience at that deli, then it was downhill from there with Debby downer. Even the other workers there know the deli has issues with customer service. I've told my kids they will have to pick another chicken place cause I don't need to put up with that. read more

I came in to get a bagel and all of the bagels were super hard, so instead I decided to get a sandwich and all of the produce is really disgusting all of the tomatoes were dry and the pepperchinies were turning white and the bread was crumbing nor she didn't even know how to cut the bread I had to ask her to recut it. NEVER AGAIN. read more

I love Safeway. This place has everything I need and everything I want. The service is decent and you can quickly find help. Words of the wise; leaving the parking lot can be hard especially during peak hours 5-7. The lines are long during holidays The self checkout can be managed better. It's only one line of you need help. The price is a little high for certain items but you can easily find good deals. read more

I just want to write a good review in the mix of all this crazy corona virus scare. My mom went last week to go get distilled water for my dads machine and they were completely out and so she asked a guy named Carlos ( she thinks he was a manager) if they had any in the back. Sadly they didn't but he called Prunedale Safeway and they had 2 left. Carlos had them bring it and he surprised my mom and gave them to her free of charge. He was going to even bring it to her house if they couldn't get it in time. I want to say thank you so much Carlos for your amazing customer service and hospitality! It really goes a long way in the middle of all of this madness! God bless you and I really hope you see this. read more

Horrible, horrible customer service. Very dirty carts. Busy dirty aisles. Starbucks staff very rude. Manager never acknowledges customers. Seafood could look better. The only reason they get one star is because of a cashier named Jennifer who provides exceptional customer service. read more

This place has everything you need in a grocery store. It even has a Starbucks. We had no problem finding the organic produce we needed. The cashier was friendly (although when visiting from out of state, we don't carry grocery bags with us and we got charged for bags!) One thing that struck me is that I saw 4-5 people in the store run into someone they knew in the community. There were hugs, conversations, it was really cool to see community like that in the local grocery store. read more

Had a great time shopping there with the little one. The place is clean and kid friendly. Z had a great time in these new cart for kids. The video played Micky and Manny . Then had to have a cup of hot coco. Yum! Every thing I needed, did not take to long to find. The only thing that put it off for 5 stars,the parking. Man oh man it took forever to get out of the parking lot. Jammed packed, very hard to move around. Have fun. read more

I love safeway, but this store is a pain in the ass if you try to use coupons! They treat you as if you are trying to rip them off or something!! I was over charged and they are denying that they did! There's a price accuracy policy, I will talk to the manager and demand that I get the right price. Avoid the trouble and go to the other safeway in constitution. They are nicer, and don't make any fuzz over the use of coupons. I'll keep you posted read more

Waiting time to check out is ridiculous. Having one register open for the whole store is not enough!

I went today around 11:30 ish, bought a box of k cups and left my wallet on the starbucks counter. My son and I went straight to the seafood department and when I tried to pay, I noticed I didn't have my wallet, so we went back to Starbucks and it was gone.The manager said she was going to look at their cameras but according to her, the cameras don't have a good view of that area. Really? I feel helpless, really don't care about the wallet but the documents I have in there. I'm extremely disappointed, definitely won't be going back to Safeway. read more

Horrible experience after waiting in line for 10 min to pay for our turkeys when we finally made it to check out cashier pull me and my husband to the side because one of the turkeys didnt had a tag so she ask for us to wait while onother staff member goes and looks for the tag. Its been 7 min now and im still waiting can they just scan the damn turkey read more

Safeway - Grocery Near Me - Salinas, California

I like this supermarket. It has everything, and Starbucks. They carry most lines of food, and they have great sales. Decent selection of wines and spirits. A nice flower area, with a super talented staff to put your bouquets together. You can make money orders here and I believe it's western union. As far as staff goes they are mostly all super friendly and go out of their way to help. I've never had an issue with anyone there. The store is clean, and everything is in order. I mean it's what a supermarket should be. read more

Purchased two turkey, bacon, and AVOCADO sandwiches today. Very, very disappointed. Please enlighten the deli manager & employees that WHOLLY GUACAMOLE is not the same as avocado and employees need to stop using it as such. One more thing, lettuce is supposed to be kept cool. There was a produce box of lettuce next to the big toaster oven and that lettuce was being used on the sandwiches. Really? I should have canceled my order but think I was still dumbfounded by the weird couple in the parking lot selling tee shirts out of their trunk, harassing people, and using their microphone to broadcast. I'm definitely rethinking where I shop. read more

I come to safeway a few times per week. Today I went for baked potato soup from the deli. The soup was out, so I kindly waited in line and asked the lady at deli, Sarah, if she could please refill the soup. She looked at me and said no because we close the deli at 8. Um excuse me. No. It was 5PM. What made the issue worse was that I also came the night before and asked the lady working if she could refill the soup. She had a long line of customers, but assured me she would refill it shortly. It was also 5pm. I think Sarah was lazy and extremely unprofessional. She clearly told me deli closes at 8, so why would you stop serving good at 5pm? Unacceptable. Customer service has gone down hill, big time. read more

This store is the worse Safeway I have ever been to. The cashiers love to roll their eyes when you request help out and they typically want you to bag your own groceries. They act as if you are bothering them. I have decided not to waste my time and money at this place. read more

I went in to the deli to grab a couple sandwiches for my family, I walked in at a non busy time and was standing there while someone was getting helped, there was a young white female with red glasses and green eyes that was bagging meat, all the while she turns around rolls her eyes , sighs loudly and comes to place gloves on. She has a rude attitude and asks " what I want?" not " hello what may I get for you " just a bland what do I want. Her demeanor didn't change and she was extremely bland sighing every time I asked for all 3 of my sandwiches at the end she just placed my sandwiches on the top of the glass and turned around and did not ring me up. I asked if she was able to she completely ignored me. I'm not sure if that's how she always is or if this was just to me, I did not appreciate the service and will not be going back to this Safeway. Someone needs to reprimand her read more

If you are going to have Self Checkouts where half of them do not work you need to hire more cashiers. Because there has not been a savings on your prices by reducing your staff. I will say this though, I have no problem taking my business elsewhere if you continue to having staffing levels so low that there are mines backing up into the aisles while only having two registers open on a weekend day! read more

Watch out when you're checking out! I had my jeans torn in checkout lane 5. The managers gave me such a hard time about this to the point of being called a liar. So I went in today 7/27/17 and they "fixed" the metal piece by slapping duct tape over it. Omg it's still a safety issue. Please be careful while in line. read more

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Great customer service from the lady cashier in the stand where I checked out, and from the lady head clerk managing the self checkouts, also from the lady produce clerk who took me to a vegetable I couldn't find. The courtesy clerk quickly helped me as well. read more

This store is terrible, I've shopped Safeway before and this store is very poorly run for this chain. No help what so ever, nobody knows what is going on. read more

I'm not overly fond of Safeways in general. This one is decent. However, I don't like the lighting (it's a bit too dark in the store). And I've had problems with this Safeway (as well as others in the area) selling expired or otherwise soured perishable goods. read more

I love buying food!! Safeway is not the best place for price or quickness. Never go here on a Friday from 4pm to 5pm, too many people trying to shop and the Wells Fargo inside just makes it more busy feeling. The place is always clean and I have not had any issue with things out of stock, so if you go when it is not busy this store is fine. read more

(September 20, 2013) -- Out of necessity last night I visited this store. -- Again, Very Long lines of people waiting to be checked out. The grocery checkers that were working seemed to be having a party between themselves. -- Very little attention was paid to the customers while the checkers laughed and told jokes. -- One employee purchased a bottle of water by cutting into the line by going behind the cashier's lane and the cashier took his money while customers waited. read more

Omg the prices is store are OUTRAGEOUS!! For every day item (that are not even kosher) are 150% more than at any other grocery store Ive ever been too! I cant complain on the atmosphere, its a nice place, the employees are helpful, but dayum! read more

Came here around 3 pm New year's eve and they were out of all the items I needed for my spinach dip! Decided to go to another store that was better prepared for the holiday. read more

I love this Safeway! Staff is friendly and I am in and out fairly quickly. I do my weekly shopping here and love the selection of groceries they have. I always order all my family's birthday cakes from the bakery. Everyone loves their cakes! read more

most of the time it's great. Contribute to obesity. They are passing out coookies and flavored coffes today because lines are long. Maybe if they put down t he cookie tray and hit rhe checkout counter we all win, without the calories. read more

I usually do my grocery shopping at this location only because i literally live walking distance and their seafood department is provided fresh fish. However, Safeway is pricey and their customer service isn't so great. I agree with everyone else that made comments about the long lines...I rather do the self checkout is usually faster. Lately I've been disappointed because the last three shopping trips I've made I've been coming home to expired items, I don't understand why... I always see people stocking shelves. Anyway if you can avoid this store do it, do your grocery shopping else where. For now on I will only be coming here for seafood and roses. read more

We shop at Safeway a lot but we went to buy donuts there. We opened the door to the donuts and there were so many fruit flies surrounding the donuts inside. So if you're thinking of getting donuts from Safeway make sure there's no flies before you get them and make sure to rethink your choice. read more

Terrible fruit. All the time. It's either over ripe and rotting or its picked too soon. Also too many fights outside safeway and inside. I'll take my grocery shopping elsewhere. read more

Even though this Safeway is my go to spot my review is particularly for the white man with slick back medium length hair usually working in the morning/afternoon in the self check out line. He is ALWAYS rude to me. He will never go out of his way to tell me to have a good day and even though he will tell everyone else but besides the fact today in particular really bothered me. I needed a bag in the self check out line and I was polite and asked for one even though this man is rude to me. The man behind happened to ask for something right after. So instead of attending to someone who asked for help first he spoke right over me and told the man what he could help him with and asked him how many bags he needed, didn't even ask me or care to know what I needed help with. On top of that he proceeded to help another lady right after. So instead of waiting on him I had to go grab a bag myself even though he gave the man a bag right next to me. I hate going to self check out when this man is working. I don't even know him and he has an issue. He acts like he is so upbeat but he is actually very rude to people. He talks to people like they are children. read more

I live very close to this Safeway. I drive completely out of my way to go to Constitution. Funny, I'm not the only one who said that. I asked about differences at both locations and got same response, "Different Clientele". I don't see a big difference in the shoppers. Especially if people travel from one to the other. I think the difference is in the attitudes of the employees. Also Constitution is probably newer and cleaner. read more

I'm just going to start off sweat and nice NEVER EAT THE CHICKEN from the sandwich deli. Ive never been so disgusted in my life that was the most fake chicken I've ever eaten, even McDonald's has better chicken. read more

Very dissatisfied. Cashier Maria H was not helpful and quite rude when I realized I didn't have my club card on me, so couldn't get deals I loaded onto my just for me app. I asked if the app has my card number in which she seemed frustrated and said no, I have to call customer service. Come to find out, the app DOES have the card number (in More.. Feedback).. When I told her I have it now, she made me get back into line behind a long line. The first OR second time, she also didn't greet me at all and even interrupted the bagger when he tried to greet me :/ Never going to her line again. read more

If i could give no stars i would. The only reason they deserve 1 star is because the manager remedied the horrible exoerience. We had the worst deli sandwich counter experience imaginable. First of all the clerk let me try the pesto. Then she put the SamE KNIFE back into the pesto after i tried it with my fonger...why we did not ealk out then, idk. Anyway my husband asked for a sandwich with honey mustard which she could not find. I know no big deal but THEN she dropped half of my sandwich on the ground. Had we not seen it she would have put the sandwich back together! She didnt wash her hands after touching the floor and the trash can she started to make a new sandwich. At that point we walked away. The manager was quick to give us free sandwiches but we were too disgustwd to use them she assured the clerk would be trained and reprimanded. Hopefully the training will work and safeway deli steps up their game! We wont be back anytime soon.. read more

I would no recommend this store to my worse enemy. The staff there is very unfriendly and make you feel like you're bothering them when asking for help. Espi in particular, overcharged me and got mad when I brought it to her attention. She yelled at me that she was with a customer when I went back to ask for my money back. I won't be shopping there any time soon. Management really needs to address their staff's bad customer service. I don't know which store us worse, this one or the Safeway on constitution! read more