This company is inept at best and possibly malicious. We had Aquamarine Pools install a new vinyl…read moreliner for an inground pool. It leaked from the start. They charged for one expensive repair after another, none of which worked. They closed our pool when we were not a home, wrecking our new solar heater and our stairs. They removed our old propane heater improperly causing a major leak of propane and a risking serious accident.

This is the first year we worked with Alex and his team at Aquamarine. We could not be more…read morepleased. Excellent, excellent service. We had a pool heater situation in need of repair. Our last pool company came up with a $4000 solution; Alex came up with a $525 solution. I am glad we deferred the repair and did not get ripped off as we would have with the other company. Finding the right pool company in the Hamptons can be tricky (lots of overpriced, incompetent providers). We are so lucky to have found Aquamarine. We highly recommend them.

We switched to Cool Water from another operator in the Hamptons and have been extremely happy with…read morethis family-owned business. They are knowledgeable about all aspects of pool construction, repair, operation, summarization and winterization . Also, I find them to be very attentive and respond quickly. They take pride in their work and hence provide exceptional service. Do not go to any other pool maintenance company. These guys are absolutely the best.

Cool Water Pool Works did a great job with my pool, which needed a lot of work! They are very…read moreknowledgeable and communicative. I highly recommend!

Maria, East Quogue I…read morehave been Prestige Swimming Pools customer since 2013. The staff is very friendly, professional and always willing to resolve the problem if there is any. I would highly recommend this company to anyone.

Prestige agreed to install a loop loc cover on my residential pool…read more I received lack of response and a cavalier attitude about scheduling the job. I finally go ahold of the owner, Joe on the phone. I asked him if he still wanted the job or get out of it. He said that I was "being a jerk". I told him to forget it, he's out. Of all people...this is the owner.

I guess pool owners hardly use Yelp much because one review (which I think is just bad luck)…read moredoesn't at all tell the story. These folks have been around for decades, which in Hamptons area is equivalent to centuries. Owner-operated, with staff that remains year in year out - S&S stands out in a field where there's tons of flakes. Professional and prompt problem-solving w/o crazy prices - what more do you want?

I hate writing terrible reviews. But this company deserves the worst possible review EVER!! If I…read morecould figure out how to give ZERO stars I would. iTerrible service. Basically incompetent. Don't let their nice-ness on the fone fool you. The service is horrendous. Truly terrible I would strongly suggest you go elsewhere. Since there are plenty of pool and spa service companies around in the Hamptons, it would be easy to find a company that does a better job. And they ain't cheap either!!!

Hired KQ for bi-weekly maintenance (weekly too expensive) of our pool and hot tub. The pool is…read morealways covered and infrequently used. It seems something's often bad when we want to use the pool or hot tub: Grandchildren coming for the weekend found the pool too acidic (burned their eyes); hot tub frequently chemically unbalanced (pH or bromine) so not useable; had to be told not to stain deck with chemical drippings. Gave up asking for temperature control repair of hot tub. Cool August weather meant heating pool, but heater doesn't work - I told the cleaning team 4 days ago, then texted Kevin, but now it's Labor Day and cannot use our pool. In two days we return to NYC, frustrated and now seeking an alternative...

Kevin and his team are great. I had an emergency pool repair they came same day to patch and then…read morereturned and did a great job....fixed my solar as well. Highly recommend, very professional.

Ian makes it all work efficiently. He cares about his customers. We'd seen lots of pool companies…read moredecline over the years but Sparkling Pools keeps standards high. Recommend them fully for pool service and upgrades.

I have purchased two Hot Tubs myself+ my parents, + several for clients over the last 30 years…read more I recently needed help on a warranty claim on a 2012 BGE and Krista was able to help me within the hour. Joe was always been great and my recent purchase & installation went great we love the hot tub thanks again Krista

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Anchor Pools was recommended to us by another satisfied client. I spoke to numerous companies on…read morethe East End. Anchor was consistent in responsiveness, professionalism and sophistication. The team is immediately reachable and has delivered, in a highly professional manner, the quality service others had highlight. Anchor performs weekly maintenance and fully rebuilt the mechanical equipment for our pool as well.

Anchor Pools is one of the best business I have encountered on the East End. It is run by Trevor, a…read moretruly lovely peron and his assistants are equally nice, prompt, dedicated, flexible, and non-intrusive. They respond immediately to problems, even in mid-summer, and no customer is too small for their attention. Their prices are fair, and best of all, there is no attempt to up-sell or push for unneeded improvements. On the contrary, Trevor clearly tries to get you the best bang for your buck and goes out of his way to get it for you. Last summer, when pool alarms were sold out everywhere, Trevor found one for me, bought it, and installed it within a few days. This is a business with professional, personal, and trustworthy service. I have tried others and there is no comparison. Unless you have a brother-in-law is in the business, you can not do better!