Used to be very good. Last season we could not get the pool balanced. Every few days I took a…read moresample and they sold me expensive pool chemicals. After a month, a long time but I thought they were good, i took a sample to Hampton Bays Leslie Pools. They told me to stop dumping all that stuff in the pool. Then we corrected one problem. A week later the pool was doing better. I brought another water sample and they set me up with what I needed to maintain the pool. Well worth the drive to Hampton Bays. John's knows their stuff so I am confused why they were just selling me lots of expensive chemicals that I did not need.

Every single person I have ever dealt with at this company has gone above and beyond to help meread more

I wish I had seen this when I originally looked to work with Bud Handel, the owner, but he did the…read morework under East End Wine Cellars so I didn't see the reviews. He took money from me, agreed to do work, did minimal prep, and then ghosted me. I've been trying to get answers and responses since November without responding to email, VM, or text. Do not trust this guy. Seems nice, but he's a crook. I am pursuing action from all avenues now, but I'm posting this so no one else gets screwed. He's also not licensed as I found out from Suffolk County. DO NOT DO BUSINESS WITH THEM OR ANY OF BUD HANDEL'S other companies.

Don't use these guys. Last year they set my tub on fire, these year they just never showed up and…read moreNow my hot tub is filled with leaves and God knows what else.

Just completed a season of outstanding over-the-top service! From opening our pool in April through…read moreclosing we experienced superb service! M and M Pools maintained our pool for a completely no hassle carefree summer season - Always on schedule and always available. JP and his team have to be the most consistent reliable people in the swimming pool business! -Steve G.

This is the worst pool maintenance company out there. They would not answer your emails or calls…read morebecause they overextend themselves and won't have time for you. They will also double charge you for the subpar services they offer. They've just charged my credit card again even though I've emailed up a week ago to cancel the service! Most weeks they'd show up literally for 1 min to just check the chemicals levels and clean out the filters. I believe I've only seen them vacuuming the pool once when it was opened and we're in the middle of July now. While the guys who come in a great, the company is severely mismanaged and don't deserve to be in business with this level of service. I would shop elsewhere.

Outstanding and reliable. The woman in charge always responds promptly and the servicemen are all…read morepolite and hardworking. The company is run in a competent way and is capable of handling all sorts of problems,

Maria, East Quogue I…read morehave been Prestige Swimming Pools customer since 2013. The staff is very friendly, professional and always willing to resolve the problem if there is any. I would highly recommend this company to anyone.

Dave and the rest of the team at Islandia are true heroes. My family has worked with Islandia for…read moreover 20+ years and the service, installation, attention to detail are next level. Naturally, filters get clogged, units malfunction but thats business as usual - and when it happens - they are right there to fix it. Thank you so much Dave, John, Cheryl and the entire Islandia team! - Gaby

Islandia Pools is an absolutely amazing company. Every employee from the office to the techs have…read morebeen a pleasure to work with. They are kind, professional and patient. From day one I have been extremely satisfied with their level of customer service. I highly recommend Islandia Pools.

I bought my tub back in July of 2023…read more The sale and everything related went fine. The only thing that bothers me 27 months post sale is the customer service. In over two years and they never reached out once just to check in. A period phone call asking if everything is ok, any problems or issues would be great. Seems like once the sale was complete, they really didn't care. Kind of sad because keeping up customer relations is very important to me.

Sonny is the best!!!! We switched from a bromine spa to salt water and it's a game changer...we…read morewill be purchasing a swim spa in the next few years!!'n

Very unprofessional company at every level. Do not use them. They are not able to respond on time…read moreand when it comes to issues of safety in their construction and management they are dangerous,

Ok, I would use them for my pool but for this. I live with the 1% in the Hamptons. I have lived…read morehere for 50 years. I coached little league with a Tortorella, A very nice guy. They service my fancy summer neighbors in our part of farm country still left in the Hamptons So here is my beef, and why I would never hire them to work on my pool. Rudeness. Tons of trucks, too many come up my common drive to service my neighbors. Nobody pulls a 'uie" in my driveway except Tortorella's lil Toyota pickups. Big trucks back down the drive or negotiate how to trun around without imposing on my life. UPS trucks, concrete trucks , lawn, propane ,waste, lumber, tennis, oil ...all sorts of trucks back down the drive. We are quiet peaceful private people and the last thing I want is a circus of trucks pulling into my driveway to pull a u-turn in my tucked away drive way. The dogs go nuts and the peace is ruined. Thats my beef.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.