My spouse could not be in better hands. He is moving through their specialists now and we are…read moreformulating our plans for his Parkinson's. I worked very hard to get the initial appointments and their schedule was tight but we are in. He is having treatment now and it is starting to make a difference. Thank you Barrow for helping us.

Dignity Health / Barrows Neurological Institute has horrible service! My doctor there is not listed…read morein there database so my patient portal is useless! I can't message my doctor and I can't make appointments because when I call in they tell me I have to go through Barrows clinic which only has a phone message service and they don't call back for 24-48 hours. I am having constant, debilitating pain. At the end of my doctor's visit yesterday, they told me to go immediately to the front desk and get the next available appointment for treatment, but when I got there, everybody had left for the day 45 minutes earlier. Not only can't I make an appointment, I can't even message my doctor! I've been ghosted by the entire system at Dignity Health and Barrows! Take my advice, DO NOT GO THERE FOR TREATMENT!!!!

Not as good as it should be. ER doctors aren't their's, they are contracted and separate entities…read more The ER is typical of them..crowded, you get lost in the queue and quality of care is hit or miss. When my Dr went in for an emergency, complicated back problems, top notch (thank goodness) and was admitted to Barrows for surgery with the neurosurgeon highly rated and a concerned doctor giving my daughter a chance...and what an excellent doctor! Still a better hospital than any Banner so I'd recommend them out of that alone, but their rating is in the toilet concerning me.

Don't love this hospital. The nurses we have encountered were amazing.... All of them! Not a single…read morecomplaint. All were attentive and helpful when in need. Nurses aside, the rest of the staff has question marks. Let's start with the gestapo ICE wannabes sitting in the emergency room that ask you what you are doing there and then tell you to go stand in line. They cannot hear a thing behind that stupid glass. Just cover your face like your heroes and get rid of the glass. The doctors all seem concerned on what happened on a test 5 years ago so much more so than a current test result. The high blood pressure from 5 years ago has already been addressed... as you can tell by the current readings. As a visitor, one day I walk in freely and go where I want, no questions asked. The next day a dude runs me down like he's a free safety to tell me he has to check me in and give me a designer paper bracelet to wear. If the free safety is correct, the day 1 staff should be fired for dereliction of duty. Why is it not possible to assume that anybody not in a hospital gown is a visitor? Why is the bracelet necessary? Somebody got paid to come up with this idea.

As a board-certified spine surgeon, I just finished a peer-to-peer review with a UnitedHealthcare…read morephysician reviewer regarding one of my patients. The experience was deeply frustrating. My patient has two cervical disc herniations causing spinal cord compression. Based on my clinical evaluation, imaging, and the available medical literature, I recommended cervical artificial disc replacement because it preserves motion and is an appropriate treatment option for carefully selected patients. The procedure was denied--not because the patient was not suffering, not because conservative treatment had not failed, and not because there was a better evidence-based alternative. It was denied because UnitedHealthcare's internal policy considered the patient's degree of disc degeneration outside its criteria for disc replacement, despite my belief that the recommendation was medically appropriate. What makes this particularly difficult to understand is that UnitedHealthcare was willing to approve a fusion, which permanently eliminates motion at the involved levels, while denying a motion-preserving procedure that I believe is in my patient's best interest. When an insurer approves a more invasive operation while denying a less motion-sacrificing alternative for policy reasons rather than individualized medical judgment, patients lose. Insurance companies absolutely have a responsibility to control costs and prevent inappropriate care. But those policies should evolve with high-quality clinical evidence and allow physicians to exercise individualized medical judgment. Blanket policy restrictions that override the treating surgeon's expertise can delay optimal care and force patients into treatment pathways they may not have otherwise chosen. My frustration is not about a disagreement between physicians--that happens in medicine. It is about patients being caught between evidence-based clinical decision-making and rigid insurance policies. Patients deserve decisions driven first by medicine, not by checkboxes.

We had our UHC Medicare policy for 10+ years and were pleased with it for the most part. We had a…read morePCP that we loved and trusted completely. Then the first part of this year, we got a letter that UHC had dropped our PCP from their provider list. When we inquired why, and if there were any exceptions, the customer service rep had no answers besides "pay full price for your doctor and prescriptions without insurance".

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

Been dealing with these people since 2018. Sometimes good but mostly not. Constant turn over of…read moredoctors and staff. Like another poster wrote: "Doctors with God complexes that lack empathy." They also write horrible comments in your patient notes area. Trash. Nasty Karens that talk shit about you when your gone. PS. Hope you don't have a wheelchair etc!! Can't get anything like that through their doors.

Can't stop prizing this place Spectrum Medical has made some great changes with in the past several…read moreyears all positive in the health and welfare of the community, especially with having Aiir Kravitz NP. Awesome bed side manners whom takes his time and listens to his patients to the fullest extent.

It's the future they're learning they're teaching. They're watching two people always around at a…read moretime one doing one watching on teaching both learning and we're the ones that are rewarded with such great effects of care and expertise. I've been to other hospitals. This time went in with pneumonia about 3:30 in the morning Heart rate at 183. The doctor quickly looked at me and told me to do something I'm my heart rate went back back down to 83 and then I started dealing with the rest of the stuff out of me three days in there day and night Two people coming in at a time taking care of you getting you well and better and on your way, other hospitals could've probably took him up to 5 to 10 days however, there are over three days a great way to survive five star stars if I could get more stars I keep giving them to them to all the nurses that were there for me. Tell the specialist to Caribbean to the doctors that looked out for me. Thank you. Also, the multi ages of all the staff there is amazing from the young to the meow to the elders. You all do incredible jobs very well again thank you all.

The receptionist here doesn't know how to offer good customer service. She is rude and acts like…read moreshe is handling everything. While sitting here waiting for my mom's appointment at 2pm there was other people sitting asking her when they will be seen and there appointment was at 130. My mom didn't get called back till 345. Plus she is telling the other co-workers the patients business and not discreetly. Won't ever bring my mom back here!!! Just very unprofessional!!!!

New and modern facility. Excellent service. Speedy as well. They called my name as soon as I sat…read moredown. Excellent care and service. There was not a lot of parking spaces went around the entire facility and got lucky as 1 person was pulling out. After curling the facility twice. This was during a kinda morning. Not a weekend. Where emergencies arise. It was semi empty inside. So im guessing it was full of employees in that parking area. There were more employees than patients I noticed. But again. Its a hospital and a clinic. I did favor the Patriot Store and the Galley Area(thats food). Lines were fair and there was only 1 cashier and 1 sticker there with all the patrons. Nonetheless a friendly environment. Welcome facility. And modern. Everything was neat. We'll presented. Signs were visible overhead and in the walls. I was amazed at how far The VA has come.

Dr Shah in neurology was very sharp and helpful. He answered all my questions in detail and…read moreexplained exactly what was going on with my health problem.. on time on target

I've had the opportunity to work closely with North Mountain over the past several months, and I…read morecan't say enough good things about this team. Every interaction has been professional, compassionate, and centered around providing the best possible care for patients and their families. Summer has been absolutely phenomenal. She consistently goes above and beyond, communicates exceptionally well, and genuinely cares about every patient. Brenna in Guest Relations is always welcoming, kind, and makes everyone feel valued from the moment they walk through the doors. Taryn, one of the Case Managers, is incredibly knowledgeable, responsive, and works tirelessly to ensure patients have the support and resources they need. The clinical team is very kind and supportive. It truly takes a strong team to create the kind of environment North Mountain has. Their collaboration, dedication, and compassion are evident every day, and it's been a pleasure working alongside them. I would confidently recommend North Mountain to anyone looking for excellent care and a team that truly puts patients first.

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

I received TMS treatment here and I couldn't be happier!! Amazing staff and easy experienceread more

FIVE OUT OF FIVE STARS! Reception picks up the phone! - kind, professional, and efficient. The…read moreentire process is *simple* and professional. Kara Masters is an outstanding practitioner with hands-on experience helping children and teens who have been in and out of the foster care system or experienced other traumatic events. She can connect even with teens who are not interested in talking. Highly recommend.

I love Michael, Lucas and everyone at Identity!! I live up the street and couldn't be happier they…read moremoved into Uptown. I get weekly testosterone and B12 shots. Which makes a big difference in daily energy. They do their own labs so they know exactly what you need. They also do drips, immunity shots and lots more!! Oh and how sweet Michael and Lucas are putting a gift together for my soon to be 4 year old!!

I cannot recommend this office enough - for both hormones and for general healthcare. The Staff is…read morefantastic - professional and genuine- they know all their patient by name when they arrive. There is rarely a wait and I love the walk in / no appts required. The office is gorgeous - modern and comfortable. And, Michael is one of the best Health care providers that I have ever had. Not only is he extremely knowledgeable in All health care, he is extremely patient, listens, and takes the time with his patients. I have had a unique health care concern, that has gone undiagnosed for a year. I have seen at least 6 other providers and no one really knows what to do with me and some have been rude or just made me feel uncomfortable going back. Michael has taken the time (a lot of his time ) and continues to listen to me and my concerns and we are starting to see some major progress.