Saigon Noodle House offers the worst service among all restaurants I have dined in. They spilled the sauce on my phone case and destroyed it (it was soaked with sticky sauce). I asked to see their manager but they repetitively emphasized that it was an accident and never said sorry. I will never come again for this service attitude. read more

A waiter poured an entire bowl of sticky sauce on my pants and my phone, and ruined my phone case. Did not say sorry, and the attitude was so bad, like they don't care anything about their reputation. Said something like "the pants can be washed and you can buy a new phone case". Very passive aggressive. Worst service ever experienced. read more

I've been coming here for a few years now, and honestly it's my favorite pho place within all of Santa Barbara and Goleta. I have never had a negative experience with the the food per se, it's good for when you have a pho craving as many others have said in their reviews. But the one thing that they lack is customer service most of all. They're most of the time friendly, usually the same waitresses. Their service is usually quick, but unfortunately most of the time they forget if you ask for extra of anything. I understand if it's a rush, but if there's literally only about 3 tables worth of customers in there, it doesn't make sense. It's happened to me on multiple occasions to which I just don't even try and rather just go up and get it myself which shouldn't happen. TLDR: Service needs to improve, Pho is okay for a craving. Update: changed it down to two stars. I'm positive I will never be coming here anymore. The service was so incredibly terrible in my last visit. read more

We were camping nearby and decided to stop in for some comfort food. The servers were very polite and pleasant and the place is very clean and comfortable. The food was just ok. We ordered pho and the clove flavor in the broth was way too overwhelming. The portion size and quantity were decent. read more

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I placed an order for this place on an app. I walked in and the girl at the register was so rude and made me believe that I had placed my order on a scam website and they completely disregarded me, even the older vietnamese man told me they didn't partner with outside services and they ignored me. I went to grab my phone to show them the app, and the young girl grabbed my phone and went through my order and continued to tell me there was nothing she could do. She was very rude to me and made me feel like my concern didn't matter. I called the app customer service and they confirmed the order I had placed.. I walked back inside and my order was magically there.. they continued to argue that I had called in my order and didn't use an app. RELUCTANT TO APOLOGIZE FOR IGNORING ME AND NOT DOING HER JOB MAYBE IF THEY WOULD HAVE JUST PUT MY NAME IN TO THEIR SYSTEM THEY WOULD HAVE KNOWN, no matter how it was placed!! The food was handed to me and now I can't even try to enjoy it because it's cold and the experience sucked. Worst customer service I've received. read more

Not what it used to be . This place doesn't know what it's doing half of the time . There's one guy who's literally clueless . You'll order multiple items and he'll ring you up and then totally forget to put in the order of what you ordered . They'll take orders over the phone and you'll show up for your order but they'll say that they don't have any order waiting to be picked up . So you'll reorder the order and then they'll say they're out of whatever you want to order . This place is terrible now . It's truly sad because it used to be one of my favorites. read more

Very tasty food. I like their combination pho, curry chicken with rice, and fried banana. It will be better if the restaurant could be renovated. read more

Amazing Pho, the best I've ever had. This place is family owned and operated, the service is fast and the food is AMAZING!

Lots of locals in this restaurant. The broth was surprisingly ok and it's a decent place to get pho if you're in a hurry. Tables were sticky, service was slow, but the waitress/waiters were working hard. We probably wouldn't come here again unless we're in a hurry, but if you're craving pho then stop on by. Lots of parking in the plaza and the price is what you pay for. read more

I find this a pleasant and quiet place to get a healthy light meal. Always people inside chatting but it is not loud. Efficient environment, not fancy. The food satisfies me. I do not feel over stuffed. As with all soup, a tad salty for my tastes. It is on my "go to" list read more

Yummy pho! I've only gotten takeout but the customer service is very kind and helpful!

Food is so so but the mandatory 18% tip is not acceptable . There is no service at all . Just took our order and delivered the food . Not coming back . read more

Simply delicious. The pho here always tends to hit the spot after a long and exhausting weekend. The broth seems to be a recovery recipe! The spices were just right. The food came out so fast like no more than 5 minutes after having ordered. Their Thai tea is really good. Overall, I had a great meal and service. Definitely recommend to those wanting to eat something for recuperation, the pho was light and extremely tasty! read more

Saigon Noodle House - Tai Soup - Vietnamese Near Me - Goleta, California

Since I'm new to working in the Goleta area, I've been hearing the phrase "it's all good" often. There's a reason I told you this. I've ordered the #10 pho in the regular and large sizes ($6.50/$7.50) which includes rare beef & well done brisket. There's nothing to gripe about with the food, prices, staff, cleanliness, or anything else. In fact, it's all good. (3.5 stars) read more

Saigon Noodle House - Vietnamese Near Me - Goleta, California

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Great food! My family and friends have been going here for years. Everyone is kind and happy to help! The atmosphere here is calm quiet and peaceful! read more

I want to try all the places to get Pho around Goleta which brought me here. The place is a good size, service was quick and friendly, prices a bit more than some other places around but not by much and still a good value. It was just okay. I did not think the broth had much flavor and the noodles weren't as good as some other places. Not sure I would go back. read more

Saigon Noodle House - Yummy - Vietnamese Near Me - Goleta, California

The server that works here on Sunday mornings is the best. She was very caring and proactive in her service. This time that I came in, I ordered extra meat and extra noodles. It was the largest portions of Pho I have ever seen. The last few times I came into the restaurant I could finish double noodles and double meat but this time I could barely finish the regular portion. Overall a pretty great experience, thanks for the Pho. read more

the most delicious vermicelli noodles, made my whole year. so good i could cry, please go here for good food in goleta

The quickest and tastiest pho you are ever going to get in Isla Vista. Exception service and met my expectations as a college student that really wanted pho read more

Me and my family have been going to this place for a long time about 5 years or more and everything in the menu is great, food is delicious the only thing I would say negative is their service takes to long sometimes. I think they need more people serving because they're always busy. read more

This restaurant has been a comfort food for me coming into a couple years now. They never disappoint and their taste is consistent, has me coming back each time. read more

I don't know why people tend to give Noodle City a better rating than Saigon Noodle House. I think they are both mediocre, but Saigon Noodles House is more generous with their serving size than Noodle City. The few times I have been to Noodle City, I can't help but notice the grilled pork was sliced paper thin and the nuoc mam was so over diluted that it was no longer flavorful. Saigon doesn't have those problems. It has decent cha gio, mediocre soup noodles and com dia, and one terrible mi quang because I wanted to try something more exciting than pho. For the sake of convenience and value, I choose Saigon Noodle House if I don't feel like driving to Saigon In and Out. Sadly, nothing in this city comes close to the Vietnamese food I was accustomed to in Falls Church, VA. read more

Saigon Noodle House - fried rice and roast chicken - Vietnamese Near Me - Goleta, California

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I was craving some pho on a rainy day and I decided to try this place. I did not go in with the highest expectations based on previous experiences at other asian restaurants in town but I was pleasantly surprised by how tasty the pho from this place is. It's probably the best pho I have had in the SB area since moving here. I had the rare steak pho, it was delicious, and I will definitely be back. read more

I have been coming here for years now and I love their pho and coconut juice! Most recently I got the beef and onions vermicelli, Togo and had a beef soup to which I added meatballs. My mom and brother love the pork chops read more

Saigon Noodle House - Vietnamese Near Me - Goleta, California

The service is always slow and the Pho can easily be beat down the road. With it's large dining room, SNH really packs them in. The customers are a mix of college kids with some working lunch types thrown in. On the few occasions I've been, there's a wait to get seated then a wait to get a menu, some more waiting to place the order and you get to wait some more before you eat. It's soup folks, the broth is already made. Not sure what I'm waiting for you to cook. When it comes to the flavor, it's ok. I love Pho and have enjoyed it all over including Vietnam and for me, it's nothing special here. Don't wait for boring soup, drive a couple miles down the road for the real stuff. I'll see you there. read more

It's sucks how many bad reviews there are for this place. I had a good time! Of course, I went in over Xmas break when no one was there. I got great service from a girl who was sooooo minature and cute and the quality of the food was great. The pho was hot, I got plenty of basil and bean sprouts (which I love), and the flavor of the broth was perfect; natural and complex flavors. I also got summer rolls and that came with five different sauces. Being a greedy epicure, I tried them all. I don't care for peanut sauce but, this was good. read more

Saigon Noodle House - Done right - Vietnamese Near Me - Goleta, California

Fantastic pho, boasting flavorful, authentic soup and tender meat portioned generously. Ask for their chili oil, a hidden gem that's not on the table normally. It has a savory sweetness that satisfies on its own but also elevates the flavor of other sauces normally offered. Drawbacks are the mediocre spring rolls (rice paper was simultaneously loose and hard to bite, pork was disappointing) and the slow service. read more

So good on a cold, rainy day. Upgrading your bowl's size is only $1 and you get a LOT more soup and noodles. Try the fried shrimp with the Vietnamese sauce--you won't be disappointed! read more

Saigon Noodle House - Vietnamese Near Me - Goleta, California

Don't like the past two experience here. First time, I ordered a pho with no green onion. It still came with the green onion. And by the time the food was served is already cold. Then, yesterday I gave it a second try. I find a piece of plastic in my noodle. It looks like some plastic rope that tights veggies. We told our server that, and they did not do anything. Not so happy with both experience read more

Service: terrible Food: the chicken fried rice is amazing, tasty and fresh. The pho is bad, but okay compared to other SB pho locations. My friends and I would always come here every week and always tipped well and never left a mess. But yesterday when I asked to order, the waitress simply looked at me and said, "No" with a sly smile and briskly walked away. I was confused as to whether I had done something wrong, but all I could possibly think of is trying to order as soon as we sat down. We were in a rush to a meeting and went to Saigon for a quick meal, because it's usually fast there. Very despicable. And on top of that, apparently the rude waitress was the manager, the daughter of the owner of the place. It makes me sad to never come here again, but my friends and I were very offended and hurt, especially because we were regulars. read more

I searched around Yelp for a good place to have Pho. I came across the Noodle House reviews which were hit or miss, but I thought I'd take a chance. My boyfriend and I arrived around 630pm on a weekend, and got a table right away. The place was about half full. The waitress was nice, seating us right away. We looked over the menu quickly and I decided on the mixed beef bowl and a tai iced tea. Both arrived very quickly. I will confess that I have never had pho before so I cannot make a comparison to other places in Santa Barbara. I can just say that I was very impressed with layout, fresh sprouts, some sliced jalapeños, and basil on a plate. My bowl of Pho was massive, steaming hot and I could smell the broth right away. I dumped a bunch of sprouts and a bit of chili paste in my bowl and took a nice slurp. The broth was very flavorful, with several layers of flavors. The noodles were perfectly cooked, not gummy at all. Lots of fresh green onions, thinly sliced beef, it was so tasty. I'm happily eating my bowl and I guess I got down to the tripe, which I had never had before. I wasn't a fan, so I won't be ordering the combo bowl again. Aside from the tripe just not being my thing, everything else was wonderful. I'll be going back to try other dishes very soon. All in all a great experience at the Noodle House. read more

Saigon Noodle House - mixed beef bowl - Vietnamese Near Me - Goleta, California

For Santa Barbara this is a good inexpensive option for Vietnamese. The wait staff were very nice and could explain the ingredients that made up what i was concerned about. With dietary restrictions this can sometimes be a problem but i'm hoping the information they provided me with was accurate. Now this is a Noodle place but i ordered the pork with rice and had an egg over the top. They had provided plenty of meat. It could have been a bit more flavoursome but acceptable for the price and it was a comfortable atmosphere. Give it a go read more

Saigon Noodle House - Vietnamese Near Me - Goleta, California

This pho place is probably the best pho place I have had since coming to this area. It is 100% better than Pho Bistro in IV and anyone who says otherwise doesn't know pho. The place is family owned and the workers are all very friendly and hardworking; the place is always so busy (that's how you know it's good). Although it is busy, it is not hard to get seated and the food comes very quickly. read more

This place is so good. Especially the pho #10 that shit SLAPS. I come here after every exam, after every hangover, and every time it rains. This place is literally comfort food, so good. I also recommend the fried pineapple dessert that also SLAPS. I would 10/10 recommend this place. read more

This was our second visit but my first review of the place. We started off with the spring rolls. Disappointed because the lettuce was starting to turn brown and they were clearly not made fresh to order. But the Pho special #6 that we ordered and the shrimp fried rice were very good. The food was hot, seasoned well and the portions were awesome. We might not get the spring rolls next time but the Pho has our vote. read more

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I've been going to the restaurant for about 2 years and finally had enough with its service. Waited at the table for around 20 minutes before they could take my order. When the food finally came, it was shill rolls instead of the egg rolls I ordered. I waved at the waitresses, but had to wait for another 10 minutes while they were chitchatting at the front desk the whole time. I had to stand up and ask them to come, but one of them just yelled at me like "what do you need?" and started smirking with another waitress. When she finally brought the right thing here, she said: "you are welcome" right to my face. This is not how you are supposed to treat a loyal costumer that constantly come to the restaurant for two years. Horrible, will not come back. read more

Tasty food and nice service :) Does everything right for a Vietnamese restaurant. My whole meal cost $35 (+$4 tip). I would definitely come back here again for my pho cravings!!! read more

Saigon Noodle House - Special combination pho (#6), fried chicken wings, thai iced tea, and bun (#20) - Vietnamese Near Me - Goleta, California

Yummy pho and chicken/beef BBQ dishes with veggies and rice. Vietnamese coffee with condensed milk is delicious. Sweet place to chill and hang out with friends. Servers are warm, welcomming, and friendly. One of my favorite Vietnamese restaurants in the SB / Goleta area. read more

Waited over an hour for mediocre food. The staff who took our order served food for other tables first, who ordered after us. After 40 minutes we asked about the order and got no reply, while those people finished their meals. In the meantime, they sent the raw veggies for our noodle soup. After 1 hour we asked again with a vague reply. Five minutes later we asked again, wanting an estimate for when our food would would be ready, and they checked the computer to print out our order before saying fifteen minutes. An older man, who asked us few times if we ordered, said they had new staff when we complained. After the third try at getting our order, we finally received our food. The first man who took our order brought it out. He gave us our food and dropped the utensils directly onto the table. The food tasted very average. We couldn't even eat much because by the time we received our food we'd lost our appetite. Definitely would not come back. read more

This place was a bit disappointing. It was very dirty and they Pho wasn't hot enough to cook the meet and veggies. The waitress also seemed annoyed that she had to be there. The chicken fried rice however was delicious. I wish they would take More pride in their restaurant and clean it up. read more