Capt Scott was great at communication and answered all the questions we had prior to the outing. He…read morewas on time the morning of departure and had everything ready in the boat for a great day of fishing. 4 people fit perfectly with 2 adults and 2 kids. Our morning fishing started off slow but we moved spots and got into the fish. Kids had a great time and Scott spent lots of time with them helping them to stay busy fishing but still had time to help us with questions, baiting lines, and landing fish. Overall great trip and we'd come back again.

Perfect fishing charter! We had a great afternoon out on the water! Our group of five caught over…read more50 fish (including our dinner of speckled and white trout). Captain Scott and Hooked Up inshore Charter is the way to go!

If I could give ZERO stars, I absolutely would. This was, without question, the worst customer…read moreservice experience I've ever had on a vacation. What should have been one of the best days of our family's vacation became one of the worst because of how this company chose to handle a situation that deserved professionalism, transparency, and basic human decency. Our pontoon became stuck near Robinson Island, and an older couple from Troy, Alabama, kindly offered to help push us off. We never asked them to help--they volunteered because they were simply trying to do the right thing. During that process, the boarding ladder was damaged. Accidents happen. That's not what this review is about. This review is about what happened afterward. Instead of treating us like valued customers, we were immediately told we owed $455 for the ladder. There was no itemized invoice, no repair estimate, no explanation of how that amount was calculated, and no meaningful conversation. We were essentially told, "That's what you owe." To make matters even more frustrating, after explaining what happened, the boating instructor and assistant crew told us that a boarding ladder like this is typically a $30-40 repair. Hearing that made a $455 charge extremely difficult to understand. If there's a legitimate reason for that price, customers deserve transparency--not a bill with no explanation. We're from Indiana. We don't live on the Gulf Coast. We don't spend our weekends boating, and it never occurred to us that we should ask complete strangers for their insurance information after they stopped to help us. If that's something renters are expected to know, why isn't it covered during the rental or safety briefing? A simple conversation beforehand could have prevented this entire situation. What disappointed us the most wasn't the accident--it was the complete lack of empathy afterward. We spent nearly two hours trying to get answers, experienced poor communication throughout the process, and never once felt like anyone was interested in helping us understand what was happening. We left feeling dismissed, frustrated, and pressured into paying a charge that was never adequately explained. Businesses reveal their true character when something goes wrong. Anyone can smile while taking your money. The real test is how they treat customers after an unexpected problem. Unfortunately, this experience left us feeling like customer service ended the moment we left the dock. This situation completely overshadowed our vacation. Instead of remembering an amazing day on the water, we'll remember the stress, the frustration, and how we were treated. We came to Gulf Shores and Orange Beach excited to make family memories. Instead, this experience has honestly made us question whether we'll return. We've vacationed in Destin, Florida, before, and after this experience, we're seriously considering taking our future beach vacations there instead. If you're considering renting from this company, I strongly encourage you to ask detailed questions before you sign anything. Ask exactly how damage charges are calculated. Ask whether you'll receive an itemized repair estimate. Ask what happens if another boater is involved in an incident. Learn from our experience, because we certainly wish we had. We'll never rent from this company again.

Coastal Cruiser's chartered trip was a highlight to our Annual Girls Pokini Trip!! Captain Brent…read moreand Captain Jeremy were professional and fun bringing us to all the places to have the BEST experience! They deserve way more stars for putting up with our crazy shenanigans! Thank y'all so much !!

don't even look to rent a boat from anywhere else! Mike was…read moreincredibly professional in every way!!

It felt like we paid for a VERY expensive boat uber ride to FloraBama bar. I asked for a sight…read moreseeing tour with a quick drop by FloraBama but all Capt Pat did was drive straight to FloraBama and back. The marina where the pick up/drop off is located is awful. It is a place to store boats; no place to sit, etc. while waiting for cruise time. My husband sat with Capt Pat during the ride and Capt Pat maybe said 10 words the whole trip. He did not offer any knowledge of places we passed on our way to FloraBama. I would not recommend spending your money on a cruise with him. I wish we could get a refund!!!

I have fished with Captain Mikes multiple times, when you keep coming back that says it all…read more Captain Skipper and Captain king are very professional and run great charters, The mates are always top notch and work super hard catching fish and making each trip a great adventure and I can't wait until the next one. Thanks guys.

I booked a 6 hour trip through Iris. She scheduled us with Captain Walt and deckhand Austin. The…read moreweather was exceptional, the water was calm. I had a 5 year old, an 8 year old and a 17 year old with me. We went out 25-30 miles from shore and everytime we put our lines in the water we got a bite. The kids were having a blast. I was worried about being 6 hours on the water but it was so much fun! it was easy to book a boat and the captain and Austin made it memorable. worth every penny!! The boat was clean and had all the supplies, the Captain showed us what to do and Austin was there to help with anything. all I had to do was pack some snacks and water and we were on a roll. I would recommend this company any day. I would trust them with my family anytime. They even cleaned our fish and told me how to cook it. thank you for the wonderful time, the kids won't forget it.

Love Captain Jon We had a great time fishing…read more We caught 10 fish in 2hrs including 2 large redfish.

I have uploaded my screenshots as proof! DO NOT GO TO THIS CHARTER! THEY ARE RACIST, THREATENING,…read moreAND SCAMMERS! I am here in gulf shores from Detroit. I saw this charter advertised as $350 for THREE hours online. I booked it and put a $120 deposit down. I originally booked it for 2 PM on the day we were supposed to go. I got a call the day before from the man's wife asking me to come at 10 AM instead of 2 pm. Sure no problem. I set up the appointment with her for 10 am the next morning with captain Jerry! They sent me multiple emails and text messages confirming. The day of the charter comes and my husband and two sons arrive and Captain Jerry got bit by a Catfish on the foot as they got there. My husband even saw the foot because the Captain showed him. He had to be rushed to the emergency room, so another guy took my family out on the charter. My husband didn't inform me until later, but the boat kept turning off and stalling on the water as previous reviews had said. But to be honest, I was just excited about the experience for my husband and my kids to saltwater fish. I also did my research and found that this was one of the cheapest charters hence why I booked it. Multiple other charters in the area offer FOUR hours for $450. So long story short the day of the charter comes my husband and two kids go out fishing and bring back fish and start cleaning them at the marina. I gave my husband the remainder part of the balance (350-120 deposit = $230) and the tip. I sent my husband with $300 and told him to give it to them when it was done because they constantly reminded you in their text and emails that gratuity was accepted, and I am always a tipper. So after they clean the fish, my husband hands the fill in Captain $300 and tells him this is the remainder of the balance and a $70 tip for you. The Captain was more than grateful and expressed his gratitude. My husband and my sons come home back to our resort in Gulf Shores. As I'm driving to New Orleans 24 HOURS LATER the next day, I get a text from the man's wife saying we didn't pay our bill in full. She texts me my first "invoice" which shows nothing about my $120 deposit. After a bunch of explaining back-and-forth about the deposit and the confusion, the wife starts calling me a scammer and telling me I didn't pay my bill. She also was texting me saying that the Captain wasn't even there that day and that he had gotten hurt as if I should feel bad and and she sent me a picture of his injury. I then told her she has a straight up liar because my husband specifically saw the foot and talked to the Captain before he went to the hospital.Not even two seconds later, I get a text from her husband on another number and he starts threatening me and calling me racist names because we are from Detroit. I have included those screenshots in the photos! After he threatens me, calls me racist names, and threatens to sue me and tells me he doesn't care about what reviews I post, his wife then texts me a message apologizing for what her husband had said and denies being racist lol. I am posting this review because I want everybody to know that these people are racist, unprofessional, threatening, and scammers. I always tip my services and I never would book Something without being able to afford it. I promise you if this woman had texted me yesterday after the charter ended any time between 1 PM and midnight I would have made her whole because my conscience would have been bothered about it but after being texted 24 hours later trying to come up on $50, I am just appalled at this place and how they made me feel. But it literally only took three text messages for his true racist colors to show. I guess the bad reviews were true. Not to mention, it is very bad business to try to text somebody 24 hours later after you let them leave a charter after you clean their fish and after you accepted their money. Not to mention that they are trying to now say this is a $470 charter for three hours. Seriously people go spend the 450 and get an extra hour without unprofessional drunk scamming people. DO NOT SUPPORT THIS RACIST SCAMMING BUSINESS. I also will be posting this review and my proof of His racist comments on Facebook reviews as well. BEWARE!

Have fished with these guys several times now. Have caught plenty of fish every time!! If your…read morelooking for a great group of people and a kid friendly trip.. this is the place to go!

Had a extraordinarily fun time with Cruisin4Christ. Great views of the back bays + dolphins. Thanks…read moreCaptain Larry for unforgettable memories.

Captain Doug Price and his boat the Eagle Express are definitely worth booking if you are thinking…read moreof offshore fishing in OBA. I can't heap enough praise on Captain Price and his deck hand Fisher, but if you are considering an offshore trip for your children to try getting them into the hobby you would be making an investment in some solid fishing stories by spending a day with these guys. Our trip was in June 2020, during Snapper season, and it was some of the best father/son fishing I've had with my boys, can't wait to go again!

Our group did 4 hour trip and was very pleased. Only caught nine keepers but fought a lot of fish…read moreand with a party of 12 (half were kids) that's really important. The captain was great and the mate was good too. Only complaint was that the mate smoked cigarettes the entire trip. Overall it was a good trip and time well spent.