Kasia did a great job helping us with airfare, and hotel reservations…read more Very responsive to our questions.

This travel agent either tried to rip me off or is grossly incompetent. You are better off going…read morethrough someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 3:56 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia I'm showing a bedroom suite online (with a kitchen) at the rincon for $1673 for the dates specified. I'm also showing flights to Puerto Rico for the dates and times we need for 699 dollars. If you add that up, that's 3,000 dollars. If we didn't go through you, we would save close to 1000 dollars. To me, that seems like quite the savings. Am I missing something here? Brian Sent from my iPhone On Nov 9, 2015, at 3:37 PM, Kasia Total will be $4095.20 Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 0

The cruise we booked with Four Winds was a complete success!…read more From planning to execution, we could not be happier with the help we received from Four Winds. I would recommend anyone considering a cruise to give them a call!

Tom was so helpful in our booking for our honeymoon. I highly recommend using this travel agency; I…read moreknow I will be in the future. He gave us the inside secrets to the resort & we truly had a blast!

Can't recommend them enough! I am not a group tour type of travel but Colibri Travel is now my…read moreexception!! Sylvia and her team of 2 in country guides put together an amazing trip to Cuba for our group of 25. Our 10day tour was the perfect balance of structure and unstructured time. The team was extremely flexible and easily reworked schedules to meet the changing needs due to weather or people's energy! I also really appreciate their focus on supporting the Cuban people and helped us spend our time and money wisely to do that effectively. They truly made it a wonderful, insightful, fun tour! They are the perfect company for destinations that are a little more difficult to visit!!

I have worked with Sylvia and Colibri travel for multiple years on a study abroad. They are…read moreamazing. So professional, so friendly and warm, will Taylor the trip to your needs. I will keep using Colibri forever!

They never returned my call I was calling to book a cruise and I left a message stating that!read more

We had great service from Elaine pre-COVID when we booked our first luxury cruise on Crystal…read moreCruises for our family of four. I had previously cruised twice after booking on my own via the cruise line website (Carnival) or Costco's travel agency website (Holland America Line.) Using a travel agent got us a fair price (possibly not the cheapest, but that wasn't my goal) ALONG WITH added perks and access to "full service" from my agent if/when I had questions. We had an "added value" gift from our TA on board that Crystal cruise, too. Now, in 2022 (hoping it is post-COVID, but maybe mid-COVID is more accurate...) we were grateful to book an upcoming cruise (HAL) with Admiral Pat again. We had a HAL cruise canceled in 2020, and the online travel agency we'd booked with in 2019 was impossible to reach. We felt lucky to get a fair result after months of frustration, had future cruise credit to use up, and decided that returning to booking with full service TA would add to our comfort with booking a cruise at this time. Admiral Pat answers questions quickly, handles transactions efficiently, and seems to care that we get a vacation we will enjoy. It crossed my mind to look and see if they have a website today, and the Yelp reviews popped up. Since none are recent, I wanted to give my personal evaluation of this agency. We live in the Boston area, but have never met our TA in person. I believe I initially found Admiral Pat's by looking up travel agencies in our state on a TA locator on the Crystal Cruises website, but that was years ago now.

We have used Dasa at Village Travel for several years. Usually she just books us flights and gives…read moreus options. But recently we had a scheduled flight that was cancelled because of a blizzard. There was no way I could arrange a new flight because the airline "disappeared" all of the flight information. It was a weekend and we were stuck. I reached out to Dasa on a Sunday morning in desperation, not really expecting her to be checking work email on a Sunday morning. But she responded within minutes! She got us booked on another flight at no cost and did it all on a Sunday morning. We would have had a nightmare on our hands if not for Dasa. She has also arranged at 16 day trip for us in May; she arranged plane fare, all hotels, and rail passes... always providing choices and waiting for our decisions. Dasa and Village Travel are top notch!

Do not contact this agency. Dasa. I wrote an email, a follow-up email and left a phone message…read more Yes, I am looking for a travel agency. How this agency is rated good is beyond me. They suck. They didn't have the courtesy to even reply to my emails or phone call. They are rude, typical of Bostonians. Cold, cold, cold. Do not do business with these people. They are fake, bs artists.

Thank you Joyce - Cassie's Travel is the best! Donna and Joyce have handled my family's travel…read morearrangements, as well as friends I have recommended to them, for over 12 years now. They are always there to answer any question whether large or small. Our latest trip to Sedona, Arizona was kind of last minute. I caught Joyce as she was leaving for the day, but she graciously took the time to take my information. The next morning I had flights and a car booked. They are my go to travel company.

I have used Gomes travel and tax services for several years and have been extremely happy with…read moretheir services. I would highly recommend them to anybody !

If you're travelling to the Azores, this is your best option. Call Manuel Santos at Gomes travel. I…read morebooked travel direct with the SATA office in Fall River a couple of times and it's somewhere between a goat rodeo & a debacle.

Jenya at Travelova is such a pleasure to work with. She really took the time to listen to my family…read moreneeds and budget and arranged for a great trip over Christmas break to Mexico. I used to do everything myself online but decided to try working with a local agent. This definitely saved me a ton of time and I was really surprised when she gave me a price that was lower than what I found online. Highly recommend and think it completely makes sense to work with a local agent that is there if you have questions or need advice