I really enjoy the service from this travel agency. Their staff is extremely friendly and…read moreefficient. They find the best deal for my flight. Jenny is very patient and answer all my questions. I would recommend this agency to my friends and family!

Although they helped my son get the visa, they charged me much more than they said at the…read morebeginning. Totally double price than the fee they mark in their website. Be careful of the fees they charge you. Their attitude may be good, the fees they ask are much more expensive.

I'm giving EF Go Ahead Tours 5 stars because they delivered on every promise during my recent…read moreHighlights of Scotland and England trip. They arranged the flights...and, although I would have preferred less connection time on the return trip (it was 5 hours in Philadelphia), all flights were on a major airline (American) and on time...from my home airport of Manchester, NH to my destination of Edinburgh...and then from London back to Manchester NH when I returned home. The hotels were mostly Holiday Inn Express (which were satisfactory and clean, with adequate breakfasts) throughout Scotland and England, until we got to London, when we stayed at a lovely, more upscale hotel (the Danubius Regent's Park where the breakfasts were exceptional). On most days, there were excursions/guided tours of one sort or another...as well as opportunities to prebook additional tours/excursions, which I did. The drive along Coastal Scotland was wonderful, as was the tour at Windsor Castle and the high tea at Jane Austen's house in Bath. In addition to all breakfasts, several dinners were included in the tour price. I'd taken a Road Scholar trip to Costa Rica last year where ALL meals were included each day...and I felt that having to be with the group for breakfast, lunch and dinner every day was a bit much and a bit restricting...which is why I opted for the EF Tour which allowed for more free time...and personal choices. The bus travel from city to city was extremely comfortable...and both our fearless leader, Kurt Hoffmann...and the various bus drivers, including the wonderfully patient Allen, always made sure to schedule rest stops along the way. And speaking of Kurt...his constant attention to detail, upbeat personality, and knowledgeable grasp of the areas we traveled through...all helped contribute to the high level of satisfaction and enjoyment each day. I believe he made each person on the tour feel their needs and wants were important to him...and he was always ready to listen and make things happen to ensure smiles on the faces of everyone in the group. I'm so glad I took this trip with EF Go Ahead Tours!

The marketing calls and email are relentless, but after I booked and needed help with an existing…read moretrip it was crickets. They wouldn't answer questions via email and told me I had to book a scheduled call. Their calendar was full for over a week. Even at the scheduled call time I was left waiting because they didn't call me on time. The person I finally spoke to gave me incorrect information that then had to be corrected in a follow-up call. He was also late in calling for that scheduled call too and got rude when I pointed out how difficult it is to talk to anyone there. I was initially considering transferring my current deposit to another trip but after the customer service experience I decided to just cancel all together. I'm now out $749 but I guess that is better than spending thousands on a subpar trip with unhelpful people.

CIRE Travel deserves MORE than a five-star rating!! We were recommended by a friend to use CIRE…read moreTravel on a celebration visit to Hawaii, a state we had never visited. Although we did our usual travel research, working with Melissa at CIRE made it one of our most enjoyed and memorable vacations. She attended to every last detail and began planning and guiding us months before our departure. Melissa's intake call lasted almost an hour - making sure she knew all our previous travel destinations, and documented our likes and dislikes to ensure she guided us appropriately. After the initial call, she began emailing suggestions, options and recommendations. Whatever questions we had, Melissa responded almost immediately. She gave us excellent hotel/resort recommendations at various price-points, arranged somewhat complicated flights as we planned on visiting more than one island, and scheduled highly-rated tours at each island. She also handled a somewhat unusual request in finding and booking the best companies on the islands to provide my husband with mobility scooters. When realizing we had somewhat overbooked our tours due to health issues, she immediately pivoted and took care of the cancellation - no effort on our part whatsoever. Once in the final stages, Melissa scheduled a call to review all the arrangements, as well as contact information should we need "off-hour" assistance and provided an app that included every detail of our travel. In addition, she sent us comprehensive lists of all recommended restaurants, broken down both by area and dining levels and flavors. Next trip - CIRE Travel will arrange!!!

Oh my! How does CIRE not have any reviews on here?…read more This should not be a thing of caution, everyone. The team of CIRE has multiple locations and has been around for years. This is a team of experienced travel professionals, a close knit team that works across New York City, DC and Boston +. The Boston team actually is from the area and knows Boston and the area extremely well. I have worked with CIRE for well over 5 years in the corporate setting and occasionally sneak in a private setting as well. On all fronts, I know my corporate team is well taken care of. Eric and his team go above and beyond to ensure smooth travels. They are security blanket when I need it and the relationship CIRE has with a lot of hotels and airlines has saved us a pretty penny many times. And I have it on good authority that their honeymoon division is #todiefor! I couldn't recommend this team more whole heartedly!

As a long-time Yelper, I'm used to taking charge when it comes to planning vacations. What's a…read moredouble black badge Yelp Elite to do when she can't use her trusty app/website to organize her honeymoon? Turn to Audley. A friend-of-a-friend recommended their services and I'm so glad we were able to connect. An African safari is the vacation of a lifetime and this isn't one of those trips where you wing it and hope for the best. Amy was my husband's and my primary contact, as she specializes in East African vacations. Each of Audley's employees has a specific geographic region that they focus on to maximize the client's experience. We had a few phone calls with Amy to discuss budget, length of trip, what we wanted to see/do/experience, and what to expect with such journey to another continent far, far away. Through Amy and Audley, we booked our flights through Qatar Airways, all of our overnight stays (we moved around Tanzania throughout our 2-week adventure), and she gave us a printed and e-version of our detailed itinerary. It wasn't a cheap vacation, but hey, we're not talking about a last-minute weekend getaway on points. Amy also checked in with us to make sure we had all the necessary visas, trip insurance, and immunizations ahead of time, even the week before our trip was to begin, we had a nice phone chat to go over everything and answer questions. During our trip, we had no issues! However, Audley had someone available on-call 24/7 in case there were questions regarding anything related to the planned trip. At one of our stays near Ngorongoro, they even arranged for us to have the "honeymoon" dome. In East Africa, Audley likes to work with Asilia properties and we loved the locations, the staff, and the food/drink. It was upper end luxe, but still felt like we were part of nature. We saw SO MANY animals (my #1 ask) and still found time to relax and enjoy Tanzania. I would love to return to Africa, maybe Kenya next time? And when booking a trip without Yelp, I would 10000% recommend Audley.

After my review, I spoke with an Audley representative who acknowledged that their literature was…read morenot updated which lead to the disconnect. They provided a refund for the portion of our trip that was impacted.

We just returned from our second European trip that was booked by Cindy. She listened to our…read moredesires for transportation, lodging and sightseeing, and returned with several options for us to select from. The hotels she recommended (7 of them!) were all clean, comfortable and reasonably priced. She suggested ways that we could save money and provided us with discount codes, too. Cindy went "over and above" when we couldn't locate our tour guide for the Eiffel Tower. I contacted her by text and she immediately went to work to identify and provide me with the guide's mobile number and also, provide the guide with my number. Long story short...we connected with the guide and were able to enjoy all the benefits of a guided tour over general admission. We look forward to working with Cindy again and recommending her to our family and friends :)

Cindy planned a trip for my daughter, husband, granddaughter, and 2 friends. The 5 people who went…read moreon this trip to Italy made the most of their time in this wonderful country and enjoyed it. Cindy did not fulfill my request to put them in excellent hotels in good neighborhoods for each part of the trip. Although I did not go to Italy, the problems Cindy created because of her inattention to my requests were expensive to solve. The group enjoyed Italy despite Cindy. It was only because my daughter was proactive and worked around her incompetence that the trip was successful. I would not recommend Cindy.