I can't say enough positive things about this convenient care/primary care facility. Hope you…read morereceive care from Meredith and Kristy as they were phenomenal! They listen, treat and predict any challenges in the future.

I'm hesitant to write an excellent review because I don't want anyone else to discover this place…read morein case I need to come back and have to wait long. Very good intake process, clean facility, friendly staff, and qualified doctors. There are other urgent care facilities in Independence, etc but beware. You'll be pleased with this location!

Currently using Prime Care LLC for weight loss management with semaglutide. They are great to work…read morewith and seeing results already! Highly recommend.

From the owner: We are here for your health and beauty needs. We offer botox, fillers, BHRT for men and women, IV…read moretherapy, weight loss programs, as well as concierge care for acute and chronic healthcare.

I tried to see a nurse practitioner the other evening. I got there at 6:15 on a weeknight and…read morewaited an hour and 20 minutes before they were able to see me and there were just two patients in front of me. When I questioned the wait, the NP got irritated and told me they were refunding my co-pay and that I had to leave. After an hour and 20 minute wait, I was refused treatment. No good. Her supervisor agreed it was an inordinate wait time but never offered to help me reschedule or see that I got treatment. Poor service from an otherwise reputable company.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

Absolutely horrible scheduling system…read more Their app allows you to join a waitlist when appointments are not available, saying that walk-ins are welcome. Worse, i immediately received a follow-up message from CVS instructing me to head to the clinic. We arrived and waited over an hour, only to be told that the clinician was done for the day. Not the clinician's fault at all. She was very kind.... just horrid / insufficient systems. There were appointments available at a nearby CVS, but i bypassed it because i had another script to pick up at this one. Fix your system.... if your waitlist is unreliable, don't offer it up to customers. They are trying to allow for overbooking to account for no-shows..... complete bozos

I got both my COVID and flu shots at the Minute Clinic with Teresa, and she was amazing! I didn't…read moreeven feel a pinch--her hand was so light. She made the whole process easy, and scheduling with her was simple. I would highly recommend everyone to get their shots here at CVS Pharmacy.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

Close to us, quick, friendly, efficient. Everything I need. Weeknights 5p to 8p. Weekends .. I…read morecan't remember, oops

I walked in and was seen within 10 minutes, given a clear and concise diagnosis. I was also helped…read moreto understand the next steps in clearing my illness.

In this world we live in of constant complaining about companies, employees and their service or…read morelack of, I need to reach out and tell everyone I know about the wonderful experiences I have had at Minute Clinics because I realize, as I am sure you do, you are only as good as your employees. I'll shorten this. I have been to the Minute Clinic #8586 in Southern Overland Park due to excessive ear wax; I saw Karen Parmerly, NP both times. On my last visit, as she was flushing out an ear, she said "you need to get this spot on your sternum checked.". I did, and it was early stage Melanoma and I am awaiting a surgeon call. Karen was awesome with my ear issues, caring, thorough and Professional, but went over and beyond by pointing this out to me. I don't think I would be overstating, Karen saved me life. She cared enough to be direct and go beyond what was her scope for that visit. Words cannot express my gratitude! I'm a Minute Clinic fan. It has been easy to get appointments when increasingly hard to get an appointment with your own PC.

I haven't been to a PCP/GP in years, due to cancer and other medical ailments; as a result, it's…read morebeen more than 3 years since seeing my Primary Care Physician. After 3 years apparently you're discarded and considered a new patient, and every PCP office I called within the Lees Summit and surrounding areas either aren't accepting new patients or they're not scheduling new patient appointments for a minimum of 5-8 months, leaving me without help after severely injuring my back, I was in so much pain, and I needed immediate care, so I made a same day appointment (on a Sunday) at NextCare Urgent Care is Lees Summit (off of McBaine Drive), and they exceeded my expectations in every way. First, you can make an appointment online, and they honor those appointments (no matter how many walk-ins are there before you.) In addition I have received exceptional care. I've been twice in the last 2 weeks, and have had to call in multiple times. They are always quick to respond and incredibly helpful. From the front desk (who is also the R.T./x-ray tech), to the nurse who was so kind, caring and helpful, to the Dr/FNP Thomas Sims, I have received excellent care. I cannot say enough great things about them. If you need immediate care (that doesn't require going to the ER) I encourage you to make an appointment with NextCare Urgent Care in Lee's Summit. You will not be disappointed.

Waited for 30 minutes, and also scheduled an appointment in advance. Never opened. Called all…read morephone numbers and got no answer. Spoke with the front desk of the adjacent, unaffiliated business next door. Learned that they are frequently late. Save yourself any aggregation (or worry if this is urgent) and schedule or visit elsewhere.