Home HVAC came to my home today to perform pre-winter service on my forced hot air propane heater…read moreand my Lennox heat pump. The technician (Zack) did an outstanding job in checking each individual piece of my HVAC system. He was both extremely thorough and courteous. He made a few recommendations on items I could take to make my system both longer-lasting and efficient. Thus adding value and longevity to my system without adding any additional cost. I would highly recommend this business without qualification.

They are very professional and did a great job fixing my furnace. The service I received was A++read more

I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!!…read more I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see!

I have never worked with Middletown HVAC but they responded very quickly to my project request I…read moreposted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review.

Our Technician Darrell Flack provided excellent service when our AC unit stopped blowing cool air…read more He also pointed out some important things that I was doing incorrectly with my system like installing the filter correctly. He was very knowledgeable and patient. I would definitely use Aireserv again.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service

The rep who answered my initial call was very pleasant and helpful when answering my questions and…read morescheduling a routine maintenance appointment. The communication texts and emails reminding me of the appointment were appropriately timed and weren't overwhelming. The tech who arrived was friendly, patient, knowledgeable, and came up with a great solution for my request to move my thermostat. Extremely reasonably priced work and yearly maintenance program. Wish I had called this company sooner!

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

Could not recommend Chris high enough! Prompt, straightforward, and personable. I have used his…read moreservices twice and am completely satisfied! You can't go wrong!

They responded right away. Came and assessed everything and gave me an estimate. To about a week or…read moreso but the got the job done in a few hours and everything has been running smoothly. I can turn the heat on with no leaks and no problem.

i was under contract with another company for 13 years to service and replace my geothermal unit.,…read more A defective secondary fan problem arose causing constant noise. The first company was incapable of resolving the problem. I tried DZO. Within a few days two men arrived and fixed the problem in 30 minutes. We discussed a second issue and made a future appointment for resolve as they needed additional materials. Second issue solved. I canceled with my previous company. Today they did a regular bi-annual maintenance call. Some additional cleaning was done, however, I had been told about this at the last visit. We set a date for the fall. The prices are comparable to my prior company. DZO is responsive, professional and competent. I'm glad I gave them a try. Their performance exceeded my expectations!

Owner did new home install years ago. When we questioned The btu's on the units he installed, he…read morelooked us in the eye and said that if it wasn't working properly he promised to come back and install a larger unit. Of course, once summer hit and we knew we needed the bigger unit, we called him and he basically told my husband to F off. Also, we later realized that he put a high-efficiency gas furnace in our attic which is non-conditioned space. Wrong! Condensate line would freeze up and trip the system constantly. Once again, when we inquired about it with him he told us to F off. We've had numerous other professionals tell us that the ductwork system in the attic and in the basement basically makes no sense whatsoever. The owners incompetence and lack of professional knowledge is only preceded by the fact that he it's just a total butt head, and his word and handshake mean nothing.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Nakeen did a great job! arrived promptly and was very thorough In explaining everything.read more

Amazing amazing amazing and did I say A M A Z I N G!…read more Michael came to assess my super old system gave me the options helped with answers to my many questions to clarify it all and was able to get my new HVAC system done the next day by the awesome techs Dave and Aurel! Thank you I will be comfortable for the upcoming heatwave!

Was upfront on what I should get done with heater. Was reasonable priced but someone else came in…read moreat a lower price. Other heater people I requested an estimate was much higher. $4,500, $3,500 - His price came in lower than $3,500 for a replacement heater.

I am glad I went with Airflow! They were very responsive. I reached out to them at night, and they…read moreresponded immediately. That includes responses I saw when I awoke the next day. Additionally, the work was excellent and done right the first time. Anthony was the person who did the job. It was self-evident that he was thoughtful in his problem-solving and clear in his explanations. He was up-front and transparent with the work that he would need to do and the costs. In my case, I had planned to get a second opinion; however, I felt comfortable going with Airflow based on my interactions with Anthony and the Airflow team, and on their professionalism. This experience is one of those situations where, if someone I know, even a colleague at work, has an HVAC issue, I would feel comfortable recommending Airflow. They are fast, communicative, and clearly competent at what they do. I love it when I get to write positive reviews like this one, and they earned it.