Our heater stopped working on the coldest day of the year. My husband is a consultant to large…read morefactories. The same automation that controls factory robots is inside the heater. So we can't be fooled. The tech tried to tell us that we needed to replace the control board. That's a $2,000 repair. We said no, but still had to pay $300 for his service call. Then we called a competitor who showed us that our problem was a hypo-allergenic heater filter with a weave so tight that the heater shut down rather than pump more air through that filter. It cost us $150 for the other guy's site visit and $35 at Lowe's for a new, less tightly woven filter. Problem solved. Don't go to Scatton's.

Scatton's is awesome! We recently had a problem with carbon monoxide which the fire department said…read morewas caused by a defective 14 year old furnace which was rusted inside. We are grateful the co detectors were working! This happened on a Monday. By Monday afternoon we had an estimator arrive to give an estimate. We decided to replace both furnaces and A/C units. Scatton's rearranged a few schedules to do our installations on that Friday with two crews. The crews were very professional and courteous and explained everything to us in detail. Their cleanup was immaculate. I highly recommend Scatton's and will be using them in the future for all our HVAC needs.

They always call me ahead to ensure that I'm home. Fast, and friendly and super easy to talk with.read more

Honestly, I didn't hire these guys because to even get an appointment you have to open an account…read moreso that they can fill out a ticket and send someone your way. The person who answered the phone wouldn't take my cell phone number so they weren't able to call me to even see if a tech was available. I'm pretty sure that this was just an answering service and not someone in the office. I'm a contractor myself and this is exactly the reason I don't have an answering service. Pro tip for the business owner: When someone calls they want to have answers. I pick up my cell phone so I can talk to my customers, answer questions, and tell them when I'm available ... And not surprisingly, I get a ton of work because I'm the only person who answered my phone. I don't serve this area, but you can find me on Yelp; feel free to call me if you want to chat about how to improve your customer service.

I've had to replace my well pump twice in the last 5 years. When we didn't have any water pressure…read morethis weekend, I thought, "great, there's another 2 grand that I don't have." I called Sunday afternoon, someone actually answered the phone - no recorded message, and 2 techs were out Monday morning. Turns out, it was just a water pressure switch. Saved me a bundle. I will definitely use these guys again for my plumbing needs. Thanks guys!

One of their commercials caught my attention referencing "flickering lights." Requested an…read moreevaluation and estimate. Absolutely phenomenal service! Quick response time and truly good samaritans all around. Everything was thoroughly explained and discussed. So very, very happy with the price for the work and the membership options. The company offers so many service options it's a one-stop-shop for fixing nearly everything in my home. I'm an extremely satisfied customer!!!

Tru North was fantastic from start to finish. The technician showed up on time, explained…read moreeverything clearly, and didn't try to upsell us on anything we didn't need. It was refreshing to work with a company that's honest and transparent about the condition of your system. You can tell they genuinely care about their customers and their work. Professional, knowledgeable, and easy to trust. We'll definitely be using Tru North again and recommending them to friends and family.

I can't thank the Tru North team enough. I had a leak over the weekend and called several other…read morecompanies who either didn't answer or quoted me outrageous emergency fees just to show up. Tru North picked up right away and handled the repair professionally without taking advantage of the situation. They really eased my mind by offering financing options for the repair, which made a stressful weekend much easier to handle. Highly recommend!

I hired Tri-Elite after a Yelp search for AC repair. Phil responded quickly and even arranged to…read morecome fix the AC that same evening within an hour, without an after hours mark up. He diagnosed the problem, replaced the faulty part, removed the excess condensate and restarted the central AC. It has been running great since. I would hire him again if needed.

Phil provided exceptional service. Hands down, he is the best HVAC technician in the tri-state…read morearea, and I will use him again for HVAC and plumbing services. He was very knowledgeable and thorough taking a meticulous approach to his work. Excellent value for the money I paid, and he was worth every penny.

Quabeer came to the rescue making sure that my October didn't get any chillier! He stopped in the…read moremiddle of what he was doing to make sure my heater lit and I am ever so grateful!

I'd informed the property manager for my apartment that the central A/C was no longer working…read moreproperly. An A/C specialist ("FRED") from Superior Comfort Heating & Cooling LLC phoned me on Weds. afternoon April 24th 2024, and he was here before 8am the very next morning (Thurs) to inspect my split-type central A/C system. He quickly determined that the outdoor Condenser Unit and the indoor 'Coil' needed replacement. FRED then contacted my property manager. He returned before 8am the following morning (Friday April 26th) with several large boxes of new A/C equipment (Carrier brand), which he temporarily stored in the garage here. On Saturday morning (April 27th), FRED returned before 8am again, this time with a helper he called his "duct man". They wasted no time in getting to work. I was impressed and amazed by the speed and efficiency with which they worked together. Two hard-working, knowledgeable, experienced individuals working together seamlessly. They completed their work within hours, MUCH more quickly than I expected. They left absolutely no mess behind them. It went up to 90F a couple days later, and I was glad to feel that my central A/C system was now working like new again. Big difference. I highly recommend Superior Comfort Heating & Cooling LLC (here in Philadelphia, PA).

I would like to thank Glen Hillman for the excellent work he did to repair a broken kitchen sink.read more

We have used this company for 20 years. Always prompt, clean and fairly priced. Wouldnt go…read moreanywhere else. Dan and Glen are great just like all the staff

Good Morning; I had an issue with my furnace making…read morenoise. Called a company I had dealt with in the past. Hinkle had purchased the company. Tom with Hinkle came out the next afternoon. Diagnosed the problem. Would have to order part. Came back 30 minutes later. Had located part. Installed part. Definitely would recommend Hinkle. Great customer service. Gary McHugh .

AC unit was not blowing out cold air (bad capacitor). These guys showed up within an hour and fixed…read moreit. Reasonably priced as well. Would definitely use again.