This is an appointment I've been neglecting for years. I started to notice some spots becoming…read morebigger and raisedz so I figured it was time to get them checked out. Dr. Platt knew right when he walked in..."You've served overseas in the desert haven't you?" Yessir. He quickly diagnosed the spots I was worried about were of no concern and removed them free of charge. Even those were the spots of concern, he did a full top exam to check for other potential concerns. Afterwards, he gave me the fatherly advice, maybe stay out of the sun a little more...Sorry Doc, I'm a summer and water guy. You'll just have to see me onnthe regular. Overall, a great experience and I got those ugly spots removed.

I visited on a biweekly and later monthly basis, amazing experience everyone. And the results I…read moreachieved through them are amazing. The before and after are just a few months apart

It was easy to get an appointment. The staff was great and showed an interest in my issue and…read moreprescribed me the medication I needed. I enjoyed working with the medical assistant and PA!

Dr. Greer has been our family dermatologist for many years. We have followed her now to her very…read moreown office located very conveniently on Carroll off of 114 in Southlake. Her brand new office is bright and light and filled with lovely associates who have also followed her over the years. Dr. Greer will take her time with you and cares about each patient. We can't recommend he enough.

Dr. Walker is good but the process to get in is more than painful and has caused me to look…read moreelsewhere. Communication is lacking and the wait times are less than ideal. My last three visits resulted in me canceling my appointment. I stopped by today, waited 45 minutes in the lobby (beyond my scheduled time) and still hadn't been seen. The time prior was a scheduled surgical procedure, I waited 1 hr. in the lobby, another 45 minutes in the patient room before leaving frustrated, to only be asked to "find a more convenient time when they are not as busy". The trip prior was another 45 minute wait in the lobby. I waited in the patient room for another 20, the discussion lasted less than 10 minutes and I was asked to schedule the surgical appointment. I don't mind the occasional wait, but this is ridiculous. No follow up calls to apologize, no concerns on keeping customers. It's just bad customer service in what could be a great practice.

I would caution anyone who is considering visiting this group to strongly reconsider. Their back…read moreoffice told me a procedure would be covered and several months later, after I had the procedure done, they contacted me and told me I owed $1,500! It gets worse...the "bill" got turned over to collection! I haven had a collection since I was probably 20 years old if then. They are just standing their ground with no accountability for their error. BEWARE!!

Monica Crook the Aesthetician name is so fitting because thar is exactly what she is a crook I…read morepaid for a package while she worked ar Prism Dermatology that closed and was not refunded any of my money. I basically paid $400 and received nithing. In addition she was dismissive when I contacted her at Signature and could really care less that I lost all that money. Please don't let her talk you into purchasing anything in advance.

I had a very negative experience with Dr. Bosley and his staff. When I called to schedule the…read moreappointment, the receptionist told me the consultation would cost $125.00. However, once I was there, the doctor examined me, sold me a moisturizing cream, and then they tried to charge me more than what was originally quoted. In the end, I paid $125.00 for the consultation and $24.00 for the cream -- a total of $149.00. On top of that, I was prescribed the wrong medication -- something meant for bronchial issues -- when all I had was a simple skin infection with itching and pimples on my back. The doctor also incorrectly diagnosed me with a hemangioma (a benign tumor made up of blood vessels), which was completely false. I went to my primary care doctor, who confirmed it was just a skin infection and prescribed an antibiotic that cleared it up in three days. To make things worse, I later received another bill for $124.99, even though I had already paid everything. I do not recommend this place. I found the experience dishonest and unprofessional.

Idk where to begin. The dr started off amazing, and even caring. As time went on, she became less…read morecaring of her patient, and more about the money. I was able to see her treat my husband differently from having insurance, to when he was laid off and had self lay. The random billing times, the conflict between patient, front office staff, and their own off site billing department, because Amin would over charge, done charge, and refuse to even make marks for any payments made/or waived, resulting in lack of treatment and care. What was financially taken care of twice, she refused to still send a prescription over for because she wanted it a third time, for the same date!!! He wasn't even intimately seen that day, or treated, because he had to immediately leave for an X-ray, let dermatology request. This place is a joke, and even nurses, who actually fought for my husbands care, the new PA who is there who tried to help, but we're both denied to help my husband because of Amin. The nurse said it was because it came down to money! The NURSE said this! It's sad, they ignore patients being in pain, full body psoriasis, and neglect the patient for money. No regard to the oath they took! Paperwork, I did it!!! I did the paperwork also for a manufacturing three company to help my husband, because they complained over time it would take and even said it wasn't their responsibility to dj the paperwork for their referrals for the medication they're prescribing! Umm, what! Luckily I could do it, due to my previous education in nursing and billing/coding, but how many of you can do that, without the education and support! This place doesn't care about you, once you become self pay. They care about the money, because they know it's less chance of being legally regulated!!!

Very good doctor. Through and attentive. I was please with…read moreher demeanor and professional approach.

The whole staff was friendly, professional, and made my visit very comfortable and dignified.read more

So the doctor himself seems competent and professional. The staff is like a ring of Pitt bulls…read more They were all on there phones and chatting with each other on instead of helping clients. Unprofessional and just rude. They treat you like your time is not valuable and they will deal with you when they get around to it.

From the moment I stepped into the dermatology office, I was impressed by the cleanliness and…read moreorganization. The reception staff greeted me warmly and efficiently checked me in, setting a positive tone for my visit. Throughout my appointment, Meredith PA-C demonstrated not only expertise in dermatology but also genuine care for my concerns. She patiently listened to my questions and provided thorough explanations, putting me at ease. She was wonderful!! The atmosphere of the office was inviting, with comfortable seating and a calming ambiance. Despite the busy schedule, I never felt rushed during my appointment. Meredith's professionalism and approachable demeanor made the experience truly pleasant. Overall, I highly recommend this dermatology office for anyone seeking top-notch care in a welcoming environment. My first visit exceeded my expectations, and I look forward to returning for future appointments

I visited this location today to see Naya for an annual skin cancer screening. First impression was…read moregreat! The office is very tastefully decorated and clean. Naya was very kind and performed a thorough screening. Overall, really pleased with my experience at this office and plan to return in the future.

I do not recommend Dr. Greer for seborrheic keratosis screening or removal. She removed one from…read moremy cheek on a Wednesday morning and I was told for aftercare to just keep CeraVe ointment on it. I called the office Friday morning to let them know that I was seeing green puss and redness. The nurse told me to wash it with soap and water and they may need to see a picture of it if it didn't improve. By Friday afternoon, it was red, swollen, and warm. I called the office thinking that I could send a picture & leave a number for the doctor or nurse on call. The answering machine gave an option to do that HOWEVER, then it says the nurse will call back when the office opens. I went ahead and left a dire message thinking maybe it would be listened to (they did leave me a message MONDAY MORNING). I had to go to an Urgent Care Friday evening to get an antibiotic- the urgent care doctor said it could have been REALLY bad since the infection site was on a sensitive area of the face. I gave a 2star (and not 1star) because the office, office staff and the experience in the office was exceptional, however, the aftercare is of most importance with medical issues.

We have seen Andy Dr. Greer's PA the last two times we have been to the office! I saw Andy for…read moremyself and loved her so we scheduled again with her for my daughter! Andy is absolutely PHENOMENAL! She is extremely intelligent, caring, and wonderful with my girls! She made my 7 year old daughter feel so comfortable and explained everything so she actually could understand what her diagnose was as well as the treatment plan. I have seen Dr. Greer for my youngest daughter and she always goes above and beyond! Clearly Andy has learned from the best and it shows! From the front desk to the MAs to the doctor and the PA...this office is caring and runs a tight ship! I am incredibly grateful to have Andy and Dr. Greer taking care of our family! I would highly recommend Andy and the entire Greer team! Thank you for all you have done for my family, Natali Thornburg

After approximately one year as a patient at this facility, I am deeply disappointed by the level…read moreof care and professionalism I have experienced. My concerns began during my very first visit, when I was incorrectly charged $85 despite having already met my deductible. Resolving this billing error took months of follow-up on my part before a refund was issued. I extended grace and continued returning as a patient. Most recently, I came in for a routine refill for a chronic skin condition with only $10 remaining on my deductible. I was not informed upfront that I would be charged $95 for what amounted to a visit lasting under 10 minutes with two questions asked. When I expressed at the front desk that I was unable to pay the full amount at that time, I was told my prescription would be withheld -- despite the fact that the practice would still be billing and receiving payment from my insurance. What troubled me most was not the financial issue itself, but the manner in which it was handled. The staff member, Stephany, was dismissive and condescending, both in person and during a follow-up call I made the same day. There was no attempt to offer a solution or treat me with the courtesy I had consistently extended to this office. I understand that healthcare is a business, but patient care and basic professional courtesy should not be sacrificed for it. I will not be returning and would caution others to carefully review billing practices before establishing care here.

Dr. Okolocha is knowledgeable. I've been to over 5 dermatologists for the past 13 years that had…read moreassigned general medication without identifying the root cause of my outbreaks. Dr. Okolocha listened, asked questions, and was able to solve my problems within two weeks. Deserves recognition. Hazel in the front office is extremely kind and always a pleasure as well.