They sell final sale items without telling you. Very unhelpful rude manager at the store.

DO NOT ORDER ONLINE from Sak 5th Off, if your order did not arrive, they are not responsible for it! Bad customer service! I called multiple time about 2 months now, never get my money back. Go shop Macy and Nordstrom read more

They have some nice stuff but limited sizes and it's reasonably priced in comparison. Marshall it is not !! read more

Saks OFF 5TH - Brickenstock men's shoes 89.00 from the next lowest price of $145.00. - Department Stores Near Me - Katy, Texas

Came here to buy a cocktail dress. I was excited to see that they were having a big sale on their cocktail dresses. I found the one i wanted and it was on sale for $49.99. There was a whole rack of these dresses all with the sale tag of $49.99. My size was there and I was so relieved because the event was happening that night. I get to the register and the dress rang up as $69.99. Typically, the store clerk would honor the sale price but no. She called over her manager and was laughing at the fact that it said $49.99 when apparently it should be $69.99. I am thinking not my issue and the fact that all the other dresses on the rack that were the same one also had the sale price of $49.99. They called another manager over there and he explained to me it is company policy to follow whatever the dress rang up as on the computer. I said well this is misleading to customers and the fact that all of the other dresses have the same tag and they should fix that now because as a customer this is not ok. I was not impressed with the lack of customer service. I bought the dress because the event was that night but I do not recommend shopping here because their sale items are not really the price that the sticker actually says. Disappointed to say the least. read more

I never go to any Saks but I had to go here to return something from online. There was an Asian lady working the check out and this South American father with his child was trying to buy something and obviously he wasn't from here cause he didn't understand the currency BUT this lady was really mean to him and didn't even help him, she just kept giving him dirty looks. She didn't even say Thank You or smile when she handed him the bag, I felt so bad for that guy to be treated this way by an employee that represents an American company. He just kinda left and he wasn't even rude to her. Before that the Asian lady was helping a Caucasian lady was very nice and helpful to her when she got the wrong shoe size. YAll gotta check on that Racism Saks!!! I won't be returning to this store because I don't care for it. ALSO a Caucasian old lady helped me with my return and was the sweetest lady I have ever spoken to -- Racism has no bounds people. THIS IS NOT A GOOD LOOK FOR YOU SAKS. I am an Indian person and this incident happened at 2:30 PM Saks Outlet at Katy Mills on October 28, 2023. read more

Saks OFF 5TH - Racist land - Department Stores Near Me - Katy, Texas

WARNING! DRESSING ROOM CLOSES 30 MINUTES BEFORE THE STORE CLOSES!!! I drove 30 miles to shop at this store. Made my selection in ample time to try on the items and checkout, only to be told that I could not try on my items at 7:30pm. I could understand maybe 10 minutes before closing. I had to leave my items. I see now why people choose to shop online. But when stores close and people are out of jobs, we complain. The $400 that I would've spent tonight doesn't matter because someone else will just spend it tomorrow. This is a horrible customer service policy. read more

I was there to return our items. They gave me the receipt, showing that the refund went through and canceled the refund transaction right after I left the store. The refund pending amount disappeared from my bank and I have to call the bank to open the investigation. I got the refund back weeks after, but the experience was way too much to handle. NOT RECOMMEND THIS STORE Very shady and dishonest. read more

Going to Saks Off 5th isn't about digging through bins and fighting for the last good thing on the sales floor. This outlet does a superb job of keeping everything you love about Saks intact but also brings you deep discounts on amazing merchandise. Although the first thing you'll see when you walk in the door is their more trendy variety of clothing, Saks Off 5th has many of the classics that have made the store great over the years. And check out the price tags - you'll get out of here with your great finds for much less than if you tried to stop in their regular locations. I bought my husband a formal winter coat from here. It is a wool and cashmere blend and has timeless stying. It was on sale and I had a coupon so it was a steal. While long winter coats are not often needed in Houston, it was great to find such a classic coat here for those times when one is needed. This coat was a great wardrobe basic that will never go out of style and at Saks Off 5th it was a third of what it would cost at the Galleria. Saks Off 5th also has a sampling of housewares, shoes, handbags and a small area for children. For a while they stopped carrying children's clothing but now they're back on the racks again. It's still pricey for children's clothing but a great deal if you feel your special little one needs something from Da-Nang or 7 for All Mankind. Saks Off 5th is great. It was the first place I hit when I needed a purse. Three years later I'm still using that same purse and it's in great condition. One of the best purse buys I've ever made and I owe it all to Saks Off 5th. Worth checking out when you want high end items but don't want the regular price tag that comes with your tres chic accouterments. read more

Saks OFF 5TH - Department Stores Near Me - Katy, Texas

WHYYY do I not come here more often? I absolutely love this place. Every time there is a sale at Nordstrom or Saks at the Galleria, I either find clothes that are ugly, could fit an elephant, equal one month of rent, or a combination of the three. Not here...OFF 5th is great! I came here looking for an evening gown last weekend and was pleasantly surprised by their wide selection. They had BCBG Max Azria, Calvin Klein, Nicole Miller, etc. all on a sale rack for at least 50-70% off. I found a gorgeous deep V-neck black Laundry by Shelli Segal evening gown for a little over $100 (retail ~$300). I scurried over to the shoe section afterwards - the sale items were still pricey (only 20-30% off), but the clearance section is where the real treasure is at. I found a strappy black BCBG pump (retail: $275), perfect for going out. The real treat was that I was originally willing to pay $75 for them, but when I got to the register, they were only $55! Score! I forbade (heh, funny word) myself from wandering over to the cocktail dresses or else I would have done some major damage. The men's selection is really great too - the bf got a Burberry suit once for $500 (I think) and they had a deal for BOGO on suits one time and he went nuts. They've also got four walls of sunglasses for cheap (Fendi, Chanel, etc.) Everything here is categorized and labeled very well. It's not like the rows and rows of unorganized clearance items at other outlet stores, you know where they shove shirts, pants, skirts all on one rack. Also, if you sign up for their e-mails, they'll send you coupons for 40% off one item or let you know about current deals (like BOGO suits)...and they don't bombard you with spam everyday like other stores do - usually only once every 7-10 days. Happy shopping! read more

Who wanna pay retail I don't and off sax fifth is not very cheap you can find some good deals for me I found a great deal on a pair dress shoes from the VERSACE COLLECTION 200 bucks Retail Value 625 bones. read more

If you're a guy So5th has some really good treasures, but beware there are a few low quality "designer" goods in the store.. I'm impressed that I can find some nice handmade Italian shoes here for a decent price.. It seems too many places now sell "designer" shoes that are really just cheaply made Chinese junk with a designer tag on it.. Saks does a good job keeping most of the junk off of the shelf, but they still sell some mass produced shoes made with way too much glue and very little stitching.. I was recently able to snag some very nice "To Boot" oxfords for a fair price here.. Suits suffer from the same issues of the shoes IMO, there are a few poorly made "designer" suites which aren't even a bargain at the discounted price.. However, there is the occasional good deal on Hickey Freeman. read more

Paid with cash. Lost receipt. Was told I'd get store credit. Ok. Was offered half of what I paid. Not cool.

Very bad customer service. Not what I've come to expect as a regular Saks customer. Store Director Steph and her employees treated me very disrespectful as I tried to exchange a suit my wife picked out for me. I didn't have the receipt and they said an exchange is impossible without it. Suit had tags and was purchased 3 days ago. 6th suit I've bought from them this year. Will not shop there again. read more

Saks OFF 5TH - Department Stores Near Me - Katy, Texas

I wish I lived in Katy so I could shop here more often. Wait, scratch that. I'm glad I don't live in Katy because all I'd do would be shop here. I'm not much of a shopper. I get bored easily and my feet end up killing me before long since I refuse to wear anything under 3 inches. That being said, I'll make the exception and let my husband drag me to the Saks Off 5th just so I can splurge on some really marked down items. I always make a beeline for the shoes. Granted, most of the time there isn't much in my size (why do I wear the most common shoe size?!). I immediately mosey over to the jewelery and watches to see what they have going on (and this isn't chintzy stuff--I saw some beautiful Roberto Coin pieces last time I was there). I usually mosey over to the women's section (they have an enormous collection of jeans) and I look at all the gorgeous gowns that they have wishing my husband had a more glamorous job so I could have excuses to dress up. By this time, my husband has found himself a bunch of shirts that a fraction of the price (his size is hard to find, yet he always finds more than a handful that are just right for him). While he's in line, I jump over to the purses and take a look at what else can tempt me. Their purse collection is much meatier than the one at the Neiman Marcus Last Call, so I usually hunt for purses here. All in all, this store is great for finding what you need. The customer service tends to be much better than the regular store and everything is just so much cheaper--without taking away from quality. It is definitely worth the drive. read more

This is an anchor for this outlet mall and it was clean, not well staffed but compared to NM it was a delight to be shopping here. Clean, little activity, found a pair of sandals, waited in line as there was only one check out person, in and out in a record 11 minutes, not one sales person on the floor did I spy. Inventory adequate. read more

Too many racks of clothing - hard to get a cart through the clothing area. But the shoes are fantastic. Very nice shoes at great prices. Lots of different styles to choose from. I had a $1000 gift card and bought 15 pairs of good quality shoes/boots! read more