1. Saks OFF 5TH

    1. Saks OFF 5TH

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    Washington, DC, DC

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    1.31.2020.
    Kathryn L.

    I felt like I was at a retail Happy Hour amongst the engaging go-lucky staff that randomly asked if I needed assistant. I perused the cold weather clothing & jewelry sections, with the latter offering a massive sale...purchase now & get 40% - 70% off with a pick up on 2/5. The store is well kept, organized with high end/luxury items discounted at-least by 50%. The store is two-level as the lower is just as organized & led by more for friendly employees. Even the armed Security Guard at the street entrance gave off a positive vibration as I ensured him I wasn't casing the joint when I was taking pictures. During my double back to the jewelry counter & before I could ask for assistance Jichele, the Manager kindly shouted she was on her way. We ended up chatting for awhile while she navigated me amongst my shopping. I received really good customer service without being forced to buy...I purchased items anyways. Honestly, I didn't know there was an Off 5th here as I'm always up the block at another discounted retail store. My shopping experience was amazing on all fronts & I'll be back, especially if those sales are common. As a discounted retail store, make sure to pay attention the exchange/return policies on the receipts.

    early Black Friday deals 2017
    Theresa B.

    Loooved. The DC Nordstrom Racks are cool, but this Saks Off 5th? Definitely the next step up. I ended up with a killer blazer, but wanted about 95 million other things that I saw. Their coat selection is also a beautiful sight to behold. I was on a different shopping mission today, but I'll definitely be back soon to revisit. Brands spotted: Karl Lagerfeld, Equipment, Helmut Lang, etc.

    Keiko M.

    They have many good fashionable popular brands for young professionals and clearance. Variety: Bags, clothes, shoes, etc... Brand: Boss, Givanchy, Paul Smith, etc... Customer service: Good.

    SAVING$$$$$$$$
    Teresa T.

    This LOCATION is EVERYTHING!!! Mz Tina and the sales associate who checked me out, made THIS shopping trip quite memorable!!! Loaded down with too many garment bags & bags of shoes/boots. Mz Tina came out nowhere and offered me a few reusable Shopping bags! Albeit I kept buzzing as I was trying to leave, we couldn't Locate any alarm. Got all the way home JUST to locate the annoying alarm on one of my ‍‍I immediately called the store and was reassured by Tina that I could come in anytime to have it removed and she would give me an extra 10% off my next shopping trip!! I'll be back before the Xmas rush

    Women's shoe section
    Natalie M.

    The Metro Center DC area just got a little more trendy thanks to the arrival of Saks Off Fifth and the neighboring Nordstrom Rack. I visited Saks Off Fifth a few days after the grand opening in September. The first floor is bright and welcoming and features a nice selection of sunglasses, handbags, and jewelry. I immediately headed downstairs to check out the selection of women's clothing. There were a nice selection of designer labels and everything was organized and easy to find. The shoe section was inconsistently lit. Some aisles had bright recess lighting and other sections had almost no lighting at all. The merchandise is on par with what you'd expect at a Saks on Fifth Store, but the character and warmth of the store isn't there. Speaking of warmth, the store was cold. I asked a few employees if they felt cold as well and they concurred. The uninspired ceilings and concrete floors give the ground floor a warehouse feel. It's as if the store spent all the time on the main floors and forgot to spruce up the ground level. It's nice to see Saks Off Fifth in the formerly vacant ESPN Zone Space. I hope it spends a little more time on its interior design so that the store is a more inviting space to shop in. I didn't find anything I liked during this visit, but hopefully there'll be something that suits my fancy the next time I stop in!

    GO TO NORDSTROM! Don't waste your time with these people. Super rude and pre judged me before I even attempted to make my return. They were rude before I even spoke. My husband and I are long time Tom Ford sunglass wearers and these snapped the first time he put them on at home. They refused to hear me out and kept repeating "can't do nothin about it, we didn't sell them to you this way". No wiggle room at all. So I called customer service and they informed me that it's the stores discretion to accept them or not? Apparently I went to a horribly rated store where they have frequent problems. Just my luck. I would suggest Nordstrom all the way, I have been loyal to Nordstrom for years now and customer service/managers do not put up fights. They actually listen and accommodate you as if you're a real customer, even a human being. I learned my lesson and will not be doing business with them anymore. I'm out $160 now...please learn from my mistake!

    In these tough times, and even in good times, clothing is a basic necessity. So splurge every once and a while. You deserve it

    Every one needs clothing. It's a basic necessity. But you won't break the bank, when you buy some of those luxury items.

    Hermes

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    10 years ago

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    9 years ago

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    Ask the Community - Saks OFF 5TH

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    Wm Fox & Company - Are customers always return! We guarantee it

    Wm Fox & Company

    4.7(14 reviews)
    0.3 mi
    $$$

    I worked with Lance at the Tysons location. I cannot say enough great things about Lance Morris and…read morethe exceptional level of service he provided. From start to finish, he went above and beyond to ensure every measurement was accurate and every detail was addressed. His level of professionalism, attention to detail, and commitment to customer satisfaction truly set him apart. What impressed me most was his depth of knowledge and expertise. Lance is clearly a master of his craft. He took the time to answer every question I had thoroughly, explained the process, and provided recommendations based on years of experience. It was obvious that he genuinely cares about delivering the best possible outcome for his customers. In a world where great customer service can be hard to find, Lance exceeded every expectation. If you're looking for an amazing product backed by outstanding expertise and service, do yourself a favor and follow up with Lance Morris at the galleria location. You'll be in the hands of a true professional who takes pride in his work and delivers results you can trust.

    Had a custom suit made for my wedding. The suit came in with the pants 4-5 inches too short. In…read moreaddition, one of my primary requests was for a single pleat in the pants. No pleat. I went in in hopes of getting them to rectify the matter.....Nothing. I always give firms the opportunity to make matters right before litigation. Wm. Fox chose to try to ignore the matter. Not an honest firm.

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    Sid Mashburn

    Sid Mashburn

    4.7(10 reviews)
    2.0 miGeorgetown
    $$$

    I cannot believe that I haven't posted a review on my favorite men's store even though I have been…read morebuying from these guys for years!!! Clothes look incredible, service is freakishly friendly and up there with the best in the world. I trust them with my credit card and make orders on both the Men's and Women's (Ann Mashburn) for my wife whenever we need something and the service is seamless. I find the level of service at the DC store to be perfectly akin to their flagship store in Atlanta which now has an incredible coffee bar as well. I will be posting this same review to Ann Mashburn's site as well because they have done an amazing job serving the female side of my family. Beautiful clothes and AMAZING service. The main reason I was compelled to write a review now is because of an act of kindness which has transpired in the past week. My wife experienced a health issue in the past that has changed her physique in ways where not all the same clothes she used to wear will fit her and it's not easy for her to find outfits that suit her EXTREMELY well. She happened to try on a "sample" outfit not too long ago with which she absolutely fell in love. Knowing that it was a sample outfit and the fabric was no longer available, she left the store quite upset that she found something that really worked....but buying it wasn't an option. I spoke with the GM of the store, Keon, and one of my favorite salesmen, Conor, who initially didn't think it would be possible as they wouldn't have the sample from which others could try on for that size. When I visited the store last week, I curiously inquired again about whether there was any chance they may make an exception so that I could surprise my wife with an amazing gift. I know that the DC guys went beyond anything I would have ever expected as I received a call later that day where Conor informed me that they would be amenable to delivering the dress to my wife. It's difficult to find this level of a shop and group of folks who recognized how much this meant to me and my wife and went against there normal and very strict policies to make someone who has been through tough health issues incredibly happy. I don't think I can express how grateful I am to be able to shop at this store (because it's not cheap); however, the value of the clothes paired with the service is a bargain!

    The staff at Sid Mashburn are a joy to interact with. Whether I'm stopping in to pick up a pair of…read moresocks, or coming in for full-blown help trying to pick out an outfit for a wedding, I've been blown away by the professionalism of everyone here. They've found a great balance of providing value, without being overbearing. Oh, and the selection of items is great. It's a bit pricier than fast fashion, but worth every penny to have things that last! Highly recommend popping in if you're on the fence about whether or not it's for you.

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    Enzo Custom

    Enzo Custom

    4.9(150 reviews)
    0.7 miDowntown
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    Available by appointment
    Consultations available

    For those who truly appreciate fine clothing this is a really good place for you…read more Service outstanding top-notch, and very customized to you. Lydia is my Tailor and she it's very good at what she does. I also like the personal of details where she remembers who you are very social. it makes us more of a fun experience for going to the Tailor just to get fitted. Experience is top-notch and luxurious. The ambience is very stoke modern and a bit exclusive. There is no signage on the building to get to the location. It's almost like going to a clandestine office. The storefront it's very clean and they have clothing on display along with a decanter full of scotch. Gives off very cool vibes. There's a pool table on the back. The view is unexpectedly beautiful. Lydia will run through the options to pick up materials styles types of cuts. Want to get measured and get your final product they keep these measurements on file so if you want to order more, we just call in and get it to you. Should I treat myself? You ask.... Yes you should. Along with a luxury experience to get a high-quality product that will last you a long time. Price is a bit high but when you compare it to non-custom high-end clothing it's pretty much comparable. So why not get custom mate shirt then something off the rack?

    This place came highly recommended by my friend. My boyfriend and I scheduled the 40 minute…read moreintroductory consultation and met with Lydia. She offered us refreshments, showed us several fabrics and educated us on pricing and availability. We considered the options shown and scheduled an appointment a week or so later to place an order. Lydia gave us good customer service, but she was not available the morning we were scheduled and we were assigned Burgan. Burgan was very professional and a big help in selecting the finishes and fitting. We enjoyed working with Burgan, and placed the order. We have ordered several custom suits from different companies. We really appreciate the vast selection of high quality fabrics and professionalism of the staff at Enzo. They have custom suits available as low as about $600 but on average the suits run about $1,200 and up. The suits are well worth the splurge. The aesthetic of the location is sleek and modern. The experience feels elevated and is what you want when you're spending over a thousand dollars for a suit. Note to management it would be appreciated if clients are consistently offered water or a beverage during every visit. I highly recommend this location. We are looking forward to receiving the new suit. I will update this review once we go through the final fitting. TIP: There is a $100 referral discount which is a nice incentive to spread the word.

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    Saks OFF 5TH - deptstores - Updated September 2026

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