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    Services - Salas Electric

    Electric inspection

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    4 months ago

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    New Quest Electric

    New Quest Electric

    4.8
    (349 reviews)

    Gabriel you're amazing. Thank You…read more I had a great experience with New Quest Electric. They were professional, punctual, and took the time to explain everything clearly. They diagnosed the issue with my EV charging circuit, completed the work efficiently, and made sure everything was operating safely before they left. The quality of the workmanship and attention to detail really stood out. I highly recommend them to anyone looking for an honest and reliable electrician. Thanks again for the excellent service!

    We requested an evaluation of several specific electrical issues in our home in order to obtain a…read moreservice quote. After the initial consultation, the technician provided us with a list detailing the work to be done and a fee quote. From that list, we chose to move forward with the installation of a ceiling fan. On the scheduled installation day, the Company sent a different technician. He informed us that the fan could not be installed because he needed to re‑inspect the wiring and assess the full scope of work. He stated that the original quote did not reflect the complete requirements for the installation and revised the fee, adding an additional $150 to the initial fee quote. Despite the unexpected change, we agreed to the revised price and scheduled a second installation appointment. The appointment was scheduled for 1:00 pm. On the day of the rescheduled appointment, we rearranged our work schedules to be available. After waiting until approximately 3:15 p.m. with no arrival and no communication from the technician or the Company, we contacted the Company and spoke with David. He informed us that the appointment was not on the calendar. He offered to send another technician, which we declined. We also requested a refund of the $95 consultation fee, which the Company refused. This experience was extremely disappointing. The scheduling failures, lack of communication, and refusal to refund the consultation fee demonstrate a clear disregard for our time and the commitments made to us. A simple phone call would have prevented wasted time, unnecessary stress, and the negative impression this situation has left.

    Salas Electric - electricians - Updated July 2026

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