We've been using Jen for a few years now to watch our two cats. One cat is super grumpy and the…read moreother is loving but gets bad anxiety. Jen is great with both personalities and typically by the end of a vacation, both of them get really comfortable with her. She's great!

Jen was awesome to work with and accommodating of our last minute circumstances. Her enthusiasm for…read morewhat she does made us feel really comfortable. She was patient with our shy kitty and really took time to visit and connect with our fur baby while we were gone. We highly recommend hiring Furry Friends!

Debbie has been watching my dogs for years and there's no one else I'd rather take them to. Even…read morethough we moved out of Salem, I drive the dogs an hour, sometimes the opposite direction of our trip travel, in order for them to spend time with Debbie :) My 2 boys always come home well rested and not stressed out, and well cared for in every way. We've left them with Debbie for just a couple of days, all the way up to 3 weeks with the same results, there are very few people I would trust with the boys for that long. Add to all this her affordable rates, and it's a winner hands down! Thanks Debbie!

Debbie took such great care of our dog while we were away. She had excellent communication with us…read moreand we felt assured that our dog would be in great hands. It was very comforting to know he was getting individual attention from someone who clearly cared about the animals. So happy we met her!

Our first and only day at dog daycare last week and our dog had to go to her vet for kennel cough…read more The dogs have no bathroom area and are left to pee and poop on the floor, which then every dog walks through. They hose the floor off with water once or twice an hour. In a room of twenty dogs there are 4 dog beds, a stepped ramp and a kiddie pool. Dogs just pace back and forth while a worker stands in the room. I added on "training" thinking it would help my dogs nerves as I watched her on their webcam pace and jump up on the worker repeatedly trying to get attention or comfort. They gave her 20 minutes of "training" which doubled the cost of daycare. This is not a good environment for dogs. Also don't park anywhere near the loading dock because that is where they rinse the urine from the daycare room throughout the day. Response: As much as I appreciate a response from the owner defending their business it did not negate the reality of our experience. The pictures I posted with this review are just screen shots of the videos I recorded of my dogs experience. Maybe don't offer live webcams if you don't want people to be unhappy with the level of care and cleanliness happening in your facility.

Love the staff!! They always do an amazing job with my Bueller. Been going her for over 4 years…read more Never disappoints and the prices are affordable. Thanks to the amazing staff for all that you do!! Eva and Bueller

I would leave a zero if I could. we used the boarding facility with dog training. We told her a dog…read morehad anxiety and what we really wanted was training everyday. My dog was taken into the boarding area which is nice enough with heated floors. As our dog was walking through the door her little dogs came charging at him (behind fencing) and Started our dog. Then our dog was put into a kennel surrounded by 3 other kennels and my dog freaked out. So we told her this wasn't going to work and she moved him to the other side of the room which was better for him. I wasn't so sure if this was a good place for him and told her if there was any problems to call us ASAP. We called her later to check in and she said he was fine. When we returned after 7 days we found out he had been stressed all week, had diarrhea and she didn't want him back. I asked her if had had any training or any exercise outside and she said NO. I also asked her why she didn't call us because I don't want my dog going through this - she said oh I didn't think you had anyway to take him!!!! when she knew our other dog was home and we wanted Marley to come stay and get training!!! So our dog was locked up for a week - stressed out . I told her I just want my dog now - when I went in the back he was back into the kennel that was in the middle of all the other dogs - the one that he was moved out of before. I'm guessing she didn't want to walk across the room to feed him. My dog is so messed up right now due to this abuse!!!! Btw the 2 times I was there while all the dogs were stressed (due to her little dogs) she never once tried to console any of them!!! I can't imagine her being a good dog trainer seeing how she treated my dog, or the lack of empathy I saw for the other dogs there. I suppose if you just want your dogs locked in a kennel this is the place to go.

I took my pup here to get trained and he has learned a lot! Brenda uses the clicker training which…read moreI think is a great tool. I also think that the individual training classes are extremely beneficial. Since there aren't other dogs around, Brenda's able to focus on just my pup and the things he needs to work on. Side note - You'll need to practice everything you learn on your own to see progress!!!

I know I wrote a review here at the beginning of the year and not sure where it went so I'm…read morerewriting it!! I brought my dogs here at Christmas time last year so I could visit grandchildren and it was an out-of-the-way last minute thing since the normal place I go was completely booked up and just could not even budge one dog. So I came here and my experience was very good. My dogs all boarded together and I paid for the playtime once a day and everything went really well. I was really happy that they told me when I left that the dogs were really good dogs and easy to take care of that made me feel really, really good. I have gone back to my usual place, but I am definitely considering coming back here again because they offered the dogs some playtime and where I go does not. Again, the experience was good. The hotel was clean and well maintained, and the dogs seemed very happy when they came home. All in all good.

This company used to be the best to board and have your pets groomed at with the old owners. Sadly…read moreit has went drastically downhill since the new owner took over. Twice now I have made appointments for grooming of my dogs and both times told that they were set and no issues with vaccines at the time of booking the service (3-4 weeks in advance). Once it is 3-4 days away from the appointment they contacted me saying they wanted the dogs to have vaccines outside of the normal schedule and since it was short notice I could pay them to do them when the dogs are dropped off. (Basically another way to put you over a barrel to make money). I also have boarded with the facility twice under the new ownership and requested pictures, information, etc during the stay as our dogs are our babies. Both times I was told I didn't get the updates because I didn't confirm I would pay for them ahead of time (which I would have totally paid for the info). Under the old owner that information was provided for free so I didn't realize that everything is now nickeled and dimed. Sadly it seems like the new owner is more worried about making money by doing underhanded things than taking care of your loved pets. It's really too bad because this place used to be a safe place I could take my dogs and trust they would be taken care of.

I've been taking my dogs there since 2012 and I've never had a problem with them. Everyone who…read moreworks there is always friendly, helpful and polite. They know my dog's routines, sometimes better than I do. Neither of my current dogs are overly excited to go there, but one is a little princess who likes warm and comfort, and the other is a velcro dog who hates being apart from me. Neither of these things is a fault for Pet Village and once they're there, they are comfortable and happy. Our previous dog, who passed away a few years ago, got excited when we pulled up. And when he was in his final days, I brought him to Pet Village and all the staff came out to say goodbye to him. This is the best place for dogs.

I really appreciate the team at Pet Village. Thanks for taking such good care of our dogs. We…read morewouldn't be able to travel without you.

Dr. Cameron Hughes took the time to find out what the problem was with my little 17 year-old Yorkie…read moremix. She wasn't doing well Dr. Hughes was honest and understood my situation with my little penny.

I am impressed with the entire staff. Had our dog in for an ear infection. This morning the vet…read moretexted to see how things were going and adjusted the medication dose. So happy and relieved they take such a positive approach to their care for animals.

We researched a number of dog trainers to deal with our 1.5-year-old poodle who came to use from a…read moretough life and is anxiety-filled. We're so glad we chose Kyra Coble and Timber & Co Dog Training. Kyra is attentive to our dog's situation instead of just providing boilerplate training. And Kyra's customer service is outstanding; a lot of businesses could learn from her example.

From the owner: Timber & Co. Dog Boarding & Daycare provides safe, structured, and loving care for dogs in Salem,…read moreKeizer, Dallas, and the greater Willamette Valley. Our certified trainers specialize in force-free, fear-free methods to build confidence and good behavior. Services include dog boarding, daycare, Day School, private lessons, Board & Train programs, puppy training, and behavior modification for reactive, anxious, or aggressive dogs. Unlike standard kennels or daycares, our programs are designed by trainers to prevent bad habits and encourage lasting results. Families trust Timber & Co. for positive training, enrichment, and personalized care so every dog can thrive.

Great facility...my kitty came home happy and relaxed . Her "suite" was roomy, had multiple levels…read moreand was clean and peaceful. Views out to green area, and climbing space was in her suite. Our kitty is shy, but she seemed undisturbed, content. The owners of Pampered Cat Boarding made it an easy stay, and its clear they made her bidit relaxing. I'll be back!

It is the most reassuring feeling when you leave your beloved pet somewhere and it is very clear…read morethat they are in the BEST hands. My geriatric cat, Kimmie, came to stay with Pampered Cat Boarding and we were BLOWN AWAY with how wonderful they treated her. We had updates every day with how Kimmie was doing and multiple pictures which put me straight at ease seeing how pampered and content she was staying there. She had her own area to relax in, everything was so clean, a TV playing music and bird sounds quietly in the background and a protected, enclosed outside area for her to safely sunbathe and watch all the birds and bugs outside. I have boarded my cats at many different facilities but they don't even come close to the wonderful care and attention that Kimmie received during her stay. Thank you so much Pampered Cat Boarding!!!! What a gift it is to have found you!

In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.