Terrible ways of doing things. While they may seem to have good customer service, they don't honor…read moretheir tire rotations when you buy tires from them. Brought old car in and asked for the free tire rotation where it's done X number of miles, and the person prescreens you with a question "are you here just for a tire rotation today?" While he inspects the tires, later returns and says he can't because there's a check engine light on - which has nothing to do with rotation of tires, and i had to go elsewhere to rotate the tires. Number of miles already hit for their service, bought tires from them and was in their system, but it's an unscrupulous way to deny you your tire rotation service, and it was the 2nd time that i had a rotation with them, guess the first is to lure you in. Terrible business that doesn't honor rotations when they feel like it, when you get this treatment then you'll know, until then you may think they're good and experts. No, experts and professionals do not act like this. But while they check you in by inspecting your vehicle, they act like they're going to do the included service with your tire rotation, but they ask prescreening questions during the so called chit chat in the beginning. Tire rotations for an old car have nothing to do with a check engine light. They told me come back in maybe a few months we can't do it today until that check engine light is cleared. Big red flag, this business has gone downhill.

What can I say? Thanks much Mr. Al B., Ms. Shell, and Mr. Kelley. The business is solid, the…read morepeople therein are good. What else is there to say? I purchased a set of new tires, an oil change, and a vehicle inspection sticker.

Excellent response and great attention to detail. thanks Perdue for making my backyard tick free!read more

Quick response, excellent service, personable and friendly staff. We are refinancing our home and…read moreneeded a quick inspection. Not only the inspection, but any necessary treatment along with necessary reports were all in hand within a couple of business day!! Very reasonably priced, as well! Highly recommend!!

Nick is awesome absolutely God sent He's very realistic. He's not trying to just take your money…read morehe's actually trying to help and figure out the best solution for everybody . There are still great people in this world he's definitely one of them so appreciative.

Wonderful experience. Nice staff, fast, effective, affordable…read more Will be a returning customer

Judy was super kind and helpful. I look forward to trusting her and First Security with my property.read more

I am very pleased from start to finish!excellent customer service! Happy to have used their…read morefacilities! Thank everyone for your help!

The website is up to date. Yard is easy to find cars but it does need to be cleaned up some. Too…read moremany spare bolts and pieces make it difficult to walk around. They do not offer law enforcement ro military discount at this location. Friendly staff and plenty of cars to choose from

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

Took my weed trimmer in to have it serviced. Dropped off on a Tuesday. Got a call Thursday…read moreafternoon that it was repaired. Very speedy turn around. Shop has many replacement parts on site. Lady at the register was extremely nice and explained everything to me for my repair thoroughly. My repair was minor but the price was reasonable. Over all a good experience. Look forward to working with them again.

The only small engine repair place I will use in the Roanoke/Blacksburg area. Fast and transparent…read moreestimates on repair work that is done quickly and efficiently. Super friendly people and outstanding service.