I cannot even give one star to this horrible business but im required to do so. Please people, do…read moreNOT do business with Prime Storage in Salem. They decieve you, go up on your monthly rate every other month. LOCK YOU OUT of your possessions if your one day late in payment. Charge you for extra keys on doors you never knew were part of your unit. When I moved my belongings out my $800.00 mattress of 5 yrs had to be thrown out from mice infestation along with several other pieces of furniture. STAY AWAY!!

Mario was super helpful and friendly. He welcomed us and personally took us to our unit. As…read morenewcomers, we appreciated his kindness and willingness show to us our way around:)

The women in the office are really nice people to work with. They are very friendly and efficient…read more I never had any negative experiences while renting there. The prices were much lower than that of the storage units across the street with the national name. I prefer local businesses, anyway.

I used EASI storage for ten years, and I have been quite happy with the services provided. Very…read moreclean, safe, and they really keep an eye on things. Donna and her staff have always been helpful and accommodating with requests. I would highly recommend.

I would like to give a five star shout out to Bruce Block. I have been thinking about getting a…read morestorage unit. Bruce was extremely helpful and answered all my questions and more. I would highly recommend Bruce. Jim

RENTER BEWARE! You'd better read this because trust me, you will never read your rental contract…read more If you close out your account on the first of the month (like, on the date you'd move into a new house or apartment), Public Storage will CHARGE YOU FOR AN ENTIRE MONTH. I moved out the afternoon of July 1 and was charged for an entire month, or 600% of the half day my stuff was in their storage facility. This is a patently unfair policy and the very worst kind of corporate bad behavior. The site manager said that he'd talk to his supervisor and I'd get an email. No email. Next thing you know was a call from a collection agency. I told them to F-off. Then I called customer service and I got the usual mealy-mouthed excuse of "well, that's company policy and while I understand your situation, there's nothing I can do about it." In my entire time on this planet I've never come across any company that was this rigid. Utter B.S. So if you like being completely screwed, use Public Storage. But you'd better clear out your crap at the end of the month. Oh, what's that, you can't move into the new place until the first of the month. I don't have any suggestions. Maybe you should put it in a storage facility...or, maybe not. To the corporate management of Public Storage--there is a special place in hell for you uncaring bastards who take advantage of people who are stressed out by moving. I hope your facilities stay empty for all eternity.

Let me start by say my negative review in this situation is currently being blocked on google…read moresomehow. Initially I liked this place. However after a year of being there I'm done. It's an epic dumpster fire that treats their lower level employees like trash ( no I'm not a disgruntled employee ). The facility has had multiple flooding issues because they have refused to address the sprinkler system and electrical issues involving the sprinkler system. I'm currently moving out of Salem and today my wife and I were doing on last clean out to finish our move. To our surprise we found an epic flood. The sprinkler system had clearly burst and had been doing so for hours. I had to call the fire department to come down to shut the water off to the sprinkler system. I spoke openly with the Salem fire department and they informed me that they have had multiple issues with this and tried to address the situation with the district manager and at the corporate level to no avail. Their concerns fell on deaf ears. The poor assistant manager had to show up in her pajamas to try and address the problem. Meanwhile the useless district manager and the useless general manager sat at home on the phone. This facility has become an epic dumpster fire. They had great management for a while until some genius decided to make unnecessary changes. They over charge for a facility with a rat problem, a clear structural and electrical facility issue. I'm not sure who actually has the ability to make a decision with this location but who ever it is should be fired because they are absolutely incompetent and uncaring of customer support and care. I'm attaching actual photos and hopefully the videos of the issue. Again because they haven't addressed the problem I HAD TO CALL THE FIRE DEPARTMENT AND IF I HADN'T BEEN THERE THE LEAK WOULD STILL BE GOING!!! Also see the oil slick in the water... because someone was allowed to store large quantities of oil in their unit, which is against their so called lease agreement. BRING BACK TYLER!!! I'm not the only one fighting this. There are at the very least 10 - 20 other tenants ( one who has lost over $100,000 in damages) fighting this company. The manager is unprofessional and seriously needs to rethink how he speaks to customers and deals with women specifically. COMPLETELY UNPROFESSIONAL AND SUBSTANDARD.

Horrible service not well maintained would not recommend this storage unit to anyone. Mice…read moreinfestation that ruined all my belongings I had to put a star to post this but they deserve none.

Joe is an awesome guy... I've had storage bays there for years.. easy access off Atlantic Ave near…read morethe ocean is a beautiful area... Most storage places are in shady locations... This is right in a residential area..

I have rented a van twice from this group in the past six months and both times I was handled…read morequickly and with a pleasant attitude. I also rented a storage unit with the same speed and courtesy. I am goin* on line now to rent a van for this week.

ONE STAR -- ABSOLUTELY UNACCEPTABLE EXPERIENCE…read more I have rented from U-Haul for YEARS and have never experienced anything remotely as unprofessional as what happened at the Salem location with employees Jamie and Jonah. I had a confirmed 24-hour reservation. I received NO phone call, NO email, NO text message, and absolutely no warning that my reservation was going to be canceled. I arrived and was told that because I was roughly 10 minutes late, they canceled my reservation. Their explanation? "It's August. It's college month. That's what we do." What kind of policy is that? If someone reserves a vehicle for 24 hours, how does it make any sense whatsoever to cancel their reservation TEN MINUTES after the pickup time without even attempting to contact them? When I questioned how ridiculous this was and explained that I've rented from U-Haul for years and have never heard of this happening, the situation became exponentially worse. Instead of attempting to explain the policy professionally or help resolve the problem, Jamie and Jonah became hostile and verbally abusive. I was spoken to with a level of disrespect I genuinely cannot believe came from employees representing a national company. I was told, in substance, that they "didn't give a flying fuck" that I wasn't getting what I wanted. That is absolutely insane behavior from customer-facing employees. Forget the reservation issue for a second -- policies can be frustrating and misunderstandings happen. But there is ZERO excuse for two employees to gang up on a customer, swear at them, verbally abuse them, and act like they couldn't care less about resolving the situation. I am formally reporting this experience to U-Haul corporate and expect it to be investigated. I will also be following up because I want to know what action was taken regarding the way these employees conducted themselves. After years of giving U-Haul my business, this is easily the worst customer-service experience I have ever had with the company. Completely unacceptable, completely unprofessional, and an embarrassment to the U-Haul name. Avoid this location.

Look no further....no more Google searches! A local, small business and family run company that is…read morerun like a well oiled machine. Why 5 Stars: Professional, Knowledgeable & Thoughtful High Standards Customer Service Organized Fastidiously Clean Secure Location

From the owner: Climate Controlled Low Monthly Rates…read moreOpen 7 Days a week Convenient Location Exceptional Customer Services Residential Commercial Many Different Sizes Short term/ Long term

Chris the manger was super helpful. He was able to confirm my ID and let me in to remember my code…read more Good to know protocols and security is being followed. Top notch!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 119 Foster St is no exception. Our Peabody storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Lowell St and Foster St, we're trusted by neighbors in Beverly, South Peabody, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.