Very friendly and helpful staff. They can repair, deisgn and make jewelery which is rare to find these days. They are also able to service watches....it is a one stop shop!! read more

Amazing customer service. Walked in and was immediately greeted and helped several times. Went with my dad to get a G-shock watch and they offered to clean my ring and inspect it free of charge. Now my go to jewelry spot. Thank you Jessica! I haven't seen my ring this clean in years. read more

Excellent customer service, relational interactions and great overall experience that I took my business there and I live over an hour and half away. Thank you for the great experience! read more

if you are looking for the finest, most reliable gold and diamond jewelry, Salem's in Marble-Falls is where you need to go. John and son Wayne who is now carrying on the tradition, base their business on integrity and serving their customers. MotheWhether it's Mother's Day, anniversary or just a special occasion to say I love you, drop in and do business. Your loved one will know he or she is extremely special. read more

Wayne has been our family jeweler for years. The rings and watches we have gotten have been amazing but he made a custom necklace for me that is my most treasured piece. Everything they make is such good quality and his son who works there is wonderful too. We only go here! read more

Salem's Jewelry - Jewelry Near Me - Marble Falls, Texas

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They charged me a lot more to resize a ring. I was not notified that it was going to cost more, or I would have taken my ring somewhere else to get resized. They had my phone number, a call would have been appreciated before doing the work, or maybe the sales lady should have told me when I dropped off my ring that there might be an additional charge. Not happy and will not go back to them. read more

Yes good folks here, almost a department store, they do fashion, jewelry, watch repair. A solid business you can rely on.

I have bought jewelry here for my wife many times. We have always had a good experience and have got some beautiful custom jewelry. The people that work here are very helpful. I have brought in an idea of what I wanted and Salem's made it. The quality is great and I will continue to come here to purchase jewelry for my wife. read more

You jewelry lovers ever shop Marble Falls? The family did shopping proud today hitting up Salem's. Located on the main MF drag which is 281, we managed to find a few bargains on one of the coldest days ever in our parts. The wife got a pair of diamond earrings for Christmas only to have a slight malfunction when one of the backs broke right off. I called ahead to let them know thanks to the distance we would be in at some point with the original receipt. They offered to fix the broken post and mail them back at their expense so that was a glimpse of the customer service level to come. We had the boy so the wife and I took turns keeping him off of near every display in the building. With some borrowed keys to every display case in the building little Rooster ventured around trying to unlock the world. Jenny ended up pulling the trigger on some striking star shaped diamond earrings. I fared well with 75% off a Technomarine watch. We saved a combined $750 on the two items. Did I mention their pipes were frozen? That with mandatory rolling blackouts probably was a good sales day. We left with some new bobbles and then headed over to Ginger and Spice for some Thai food that also got interrupted by no power. Great experience with the folks at Salem's. Watches for all, classic LLadro figurines, fashions, jewelry, and a service level that is second to none in Marble Falls. Well done, highly recommended. Now if we could have just came a bit later to hit up that pie happy hour at Bluebonnet Cafe. read more

Salem's Jewelry - Jewelry Near Me - Marble Falls, Texas

Visited with a friend who was picking up some jewelry from repairs. It's the only place she trusts with her treasures. Although I didn't purchase any items, I did get to meet Wayne Salem and the staff. They were all very small town friendly and not pushy. Which is to say they were nothing like your typical big city chain jeweler. Wayne showed us an exquisite cushion cut diamond ring, one of the many unique pieces they had in their large selection. He seemed ready to make a deal. Too bad I had no one in mind for that piece. If you're looking for that special piece to say "I do" or even just "I love you", give Salem's a chance to earn your business. It's a bit of a drive, but I think they'll make it more than worth your while. read more

First ever time going into the Marble Falls store today to ask about some earrings that I was gifted 20years ago. I knew the earrings had been made at Salem's and was interested in possibly selling them but also just wanted to see if any information on them. Didn't even get a chance to ask about them as the guy was extremely dismissive. Gave me a lowball offer and the huffed he didn't want to deal with this and walked off. I was shocked at the lack of customer service/professionalism. Very poor first impression after previously hearing great things about this store read more

I needed to have a bracelet repaired, have two charms reattached and a new clasp on it. First person I talked to gave me a huge price of $120 and after thinks NGIC about it overnight, o decided to call them and cancel it he repair. Luckily a lady named Suzie answered my call and said let me look into it. She called me back and said she could do it for $12 and I could pick it up that day! Thankfully, she came up with a much more affordable solution and I was very pleased with the results. read more

Thank you to Wayne for making my Aggie ring even more beautiful and special to me! Couldn't ask for better service and custom jewelry every time we shop!!! read more

Salem's Jewelry - Added diamond center stone and custom band to surround - Jewelry Near Me - Marble Falls, Texas

Sadly they never called me back to let me know if they could actually help me. Not sure why but i tried to reach out twice. I wish they would have cared enough to just let me know they weren't willing or able. read more

I have a special watch that I cracked the bezel on and isn't made any more. I took it to Salem's thinking they are a great Jewelry store and had done well with a different watch before. I was told no prob and it would be about $40-$50 to fix it. So I left the watch and was called four days after to be told the repair in watch was good but it would cost $160! Despite the considerable amount over what was quoted, I had good hopes and feelings using them! Today was called and told the watch was ready. when I got there they handed me my watch with the bezel now missing the little chip and said Oh I'm sorry we couldn't help you on this! Now I have a totally broken bezel watch that isn't useable and no where to turn to get it fixed! I even asked if it was going to be an issue to please let me know before taking it all apart! They might have some nice jewelry but they are no experts on repairing a watch!!! totally bummed out cause the watch is very important to me.... read more

The only Jeweler I will trust with my Diamonds --very well worth the drive from Floresville Texas! Anthony Rendon and owner have been very kind and honest with all our dealings with them. They have searched for the appropriate pieces to meet our expectations upon request. They have truly gone above and beyond to bring a smile to my daughters face as well as mine. Excellent Service and I'm at peace knowing that my diamonds are safe here! Nydia Garcia read more

I will use Salem's for all my future fine jewelry purchases. Tristan from Salem's went above and beyond helping me find the perfect anniversary band. She is SO kind and professional. Thank you! -Susie, OR read more

We had a ring resized here, the initial estimate was 4 days, we got a call the same day that it was finished!!! We were worried with the ring being soldered it would be difficult to do! (We read lots of horror stories online) it came out beautiful!!! Cory and I also have had 2 watches repaired, almost instantly! He needed a pin for one of his links that had been lost, and I just needed a new battery. Very inexpensive and professional! read more

We had the best time looking at jewelry and watches with Wayne Salem. He's a very friendly man and gave us an excellent deal on our purchases. We will definitely be going back. read more

I always look forward to coming to this store, their craftsmanship and attention to detail is unreal, along with their immaculate customer service. Plus their prices on Diamonds and labor are almost too good to be true I drive an hour just to get work done here. If you are looking for anything they either have it or can get it without charging an arm and a leg. Keep it up yall! read more

Nothing but great service here. Small town friendly service with big city inventory. Keep it local!

Excellent experience. Owner is a great guy, great personal service. He remembered my fiance and what ring she was looking from weeks before and he wasn't even the person that waited on her. Prices are excellent. I always thought they would be inflated due to being the only shop in a small town, but I found out this isnt the case at all. Wish I had known how good the people and the prices are before, would have saved me a few trips to the big city. read more

They made several custom pieces for me. With a few ideas of my own they were able to create custom pieces of jewelry that I can wear for many years! They were very kind and accommodating and the small town shop was very personable with great affordable prices. They've done appraisals for me as well and fixed many broken chains or loose stones. If you want people who care and don't overprice I highly recommend this place! read more

just now Took a one carat diamond and to be reset that I've had for 30 years, it was high-quality and it was given to me by Mrs Sales. When I got the diamond back it was not the same Diamond it was a very low quality diamond and I had no proof of it. Even with my appraisal they denied it. The next experience was my son who took my fathers wedding ring of 60 years and to be melted down into another ring. Salams just bought another ring put diamonds in it and then charged my son $2800 for doing that. We provided the silver diamonds and they charged him $2800 for a men's wedding band with five diamonds on the inside of the band. The next incident was my son at the same time he took his ring and took my gold my wedding band setting with 18 diamonds in it baguettes is having a meltdown to build a ring for his fiancé... salems charged them an ungodly amount to build that ring . Have known Salem's since 1997 since the original owner has Ben becoming less involved and his "son" has been more apart of the business my family has had very important pieces traded out and been charged insane prices for casting AFTER providing the gold or sliver and diamonds. I even took a old wedding band in with 5 diamonds wanted one made from them for my daughters wedding day out of MY diamonds - Salem's just ordered something similar and thought I would not notice. I did however it was 2!days before I got the piece back and I could not prove they were not my diamonds - other than they were not the same size. I trusted them with precious's meaning full pieces and they abused their position and basically screwed the family money wise and Sentimental. My diamond that was traded out was a 12,000 dollar diamond and according to a new appraisal it's barley worth 4 thousand dollars -- disgust me ---- Recommend trust them with NOTHING DO NOT LEAVE STONES OR ASK TO HAVE PIECES MELTED DOWN AND CREATED INTO NEW PIECES. THEY DONT DO IT -- They will show you cast and explain to you how to be done etc. and then all I do is go order a piece from the manufacture sell your peas and give you some and meaningful gold or silver and they will swap out your expensive Jules for substantial replacements. I would not trust them with another piece of jewelry if they were the last store on earth. And it's sad to say because I've known them for so long and never thought they were that dishonest. But it's that new generation that takes over mommy and daddy's inheritance. Hurt / PISSED and dissatisfied customer read more

Always such kind personal service! And I've seen several unique special order requests that become works of art created by Wayne Salem! Highly recommend !! read more

This is by far my most favorite JEWELRY shop ever!!! Customer service is impeccable. I had my wedding ring redesigned & it's absolutely beautiful! Completely satisfied with the work. They have a customer forever & I am telling everyone I know that this is the JEWELRY store to come for any repairs, designs or choosing any lifetime pieces. read more

A welcome change from the large, impersonal mall jewely store experience. Everyone at Salems is friendly and highly knowledgeable. The focus is on the customer's needs. There is no high-pressure sales tactics. They handle all our repairs and we have purchased a necklace there as well. We highly recommend them. read more

If it would allow me to give them 0 stars I would. I took my bracelet to them to get it fixed which they told me they totally could fix it. 3 weeks go by and I call them to find out if it was ready or not to have them tell me "opps forgot to call the person we needed to so we could get a spring for the bracelet". so they assure me they are going to make that call and it will be a couple weeks and my bracelet will be fixed. Well today they called me and its been a total of 6 weeks now to tell me "sorry it doesnt appear we can get a spring for your bracelet and get it fixed" So thanks for lying to me and failing to do your jobs repeatedly. 6 weeks of my time wasted. I highly suggest going anywhere but Salem Jewelry Store. read more

Excellent customer service in this beautiful jewelry store! They replaced a watch battery while we were in from out of town on a mini vacation and were very friendly and helpful. They have a great wide selection of some very reputable brands and custom pieces as well. read more

I recently had some jewelry appraised at Salem's, and I had a missing diamond in my wedding band replaced, and had the ring retipped so that I wouldn't lose another. Less than 3 months after having that done, I lost another diamond. I was at HEB when I noticed, and I drove straight to Salem's to let them know. They were very apologetic and said the diamond would be replaced.. and that I had year's warranty if this ever happened again. It's so nice to have a business admit their fault and then take care of it. Salem's definitely did that! I highly recommend them!! read more