In my fifty-five years of owning trucks, the Faricy Boys have proven to be the fairest dealership…read moreI've ever worked with. In May, I purchased a lightly used F-150 from them; a beautiful, fully loaded vehicle. Unfortunately, the truck's electronic system turned out to be a bit "glitchy." The service team performed multiple upgrades and did everything possible to resolve the issues. Their service was excellent, but the truck still wasn't performing up to Ford's standards. This week, KC traded me into a new vehicle, first making sure that I was made whole in value on the original purchase. That level of support is truly rare and deeply appreciated. The entire team deserves recognition for their integrity, professionalism, and commitment to doing right by their customers.

terrible service. they lie about how long it will take. They do not do the service they are paid…read moreto do. Terrible dealership

I had scheduled fluid changes for my vehicle. The work was scheduled for Tuesday but I was called…read moreby the service manager and informed that the technicians (two) had called "out". I was asked if the vehicle could be kept another day and I agreed. On Wednesday morning, I received a text that work had begun. Around 3:50 in the afternoon, I had heard nothing so texted to get a status. The response was that they would be done in 45 minutes. I reminded the service manager about the fact that another dealership had suggested that the brake pads might need to be replaced. He texted that they were just starting the measures. No further texts came. Was the truck ready? I was expecting communication either that the brakes were good and I could get the truck or they needed work. Nothing. I texted after hours for an update and the service manager texted the next morning saying he had already told me the truck would be ready. When I got to the dealership, I was walked me through what was done per the paperwork and assured these were straightforward tasks and that I was doing the right thing by my vehicle. 10 miles from the dealer the radiator hose popped off - it hadn't been properly secured. The engine temperature alarm went off. I pulled over. I called the dealer who arranged to have the truck towed and a "loaner" provided. It took a while but eventually an older Dodge Dart covered with dog hair arrived. The service manager contacted me later that day and said everything was buttoned up and they would have one of their staff drive it up and exchange for the loaner. When I get in the truck the check engine light is still lit. So.. things weren't buttoned up and this kid just drove my truck for 30 miles with the check engine light on. I called a local parts store to ask about clearing the codes and mentioned I had had work done at Town and Country and his immediate unprompted response was "Sorry.". The next day I took the truck to another mechanic to have him review the work as I was headed out of town on a long trip in some remote areas. The fluid levels and plugs seemed ok, but the air filter I was shown wasn't. It's like they just don't care. I called and asked to speak with the General Manager who is also a part owner. He didn't pick up so I left a voicemail detailing the above and leaving my number in case he wanted to call back and discuss it. He did not.

Made an appointment for diagnosis of several issues. Spent 10 min on the phone with a lady who was…read morevery friendly and professional giving her extensive details and descriptions of my issues, which I could hear her typing in. Called and left a message several days before to double check my appointment time. No call back. Called again twice, early and late in the day, the day before and left two more messages asking about my appointment time. No response. Decided to just get there first thing to make sure I wasn't late. Got there and the service guy didn't seem too enthused about helping me. Then he says there was no record of my appointment, nor was there any record of the extensive descriptions to the multiple issues that the lady put into the system. He's like "so what's goin on with it?" I just said they didn't seem very professional and got my keys and left. Got up early and drove an hour for nothing. Prob a good thing because I had brought it in 3 yrs before when it was under warranty for the air recirculation not working and they said it was working fine. After leaving I checked it and it was still not working. Brutal. Thought maybe that since a big Denver dealer bought the dealership they would have a more professional operation with capable techs but apparently it's just a new name with the same people running it. Obviously would not recommend.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Purchasing my RAV4 from Shane couldn't have been easier! I first saw the car listed 5 hours after…read morethe posting and said to myself that's my car! I immediately started communicating with Shane and said I would not be able to come up to look at the car until my day off which was 5 days from initial response. Shane was very timely with communication. Sent me extra photos and the Carfax. I drove from Woodland Park with a friend and we did a test drive and inspection and were able to look at the undercarriage having it lifted up on their rack in the shop. I had been looking at other vehicles and this one was fairly priced so I brought a cashier's check from my bank that day and drove away with my car within a matter of 1 to 2 hours. The title arrived reasonably soon to my home address and after driving 2500 miles in 2 months, I just registered my vehicle with no problems and I am extremely happy with my car. Shane and Tim were very respectful and kind And it was a pleasure doing business with them! Couldn't have been any smoother! I highly recommend checking out their inventory and purchasing from this reputable establishment! Thank you Shane! Say hi to Tim for me!

We bought this lovely Garage Queen BMW Z3 from Tim Weiers at Red Mountain Autos and the experience…read morewas not only quick and easy, but enjoyable. Yes, you read that correctly: enjoyable. Tim has perfected the art of allowing the customer to have the Sunday car shopping experience on the other six days of the week. He's a zero pressure guy who's extremely knowledgeable about cars in general and was honest and open about the pros and cons of the car we bought. He's a gem! If you see a car that catches your eye at RMA, don't hesitate to go see it (any day of the week!). Thanks again, Tim!

Twice, my wife and I were in need of vehicles. We had…read moreshopped around looking at different dealerships and ended up going to see Chris Snyder at the Ford Fairicy Boys in Canon City. Not once, but twice, Chris got us into two awesome used vehicles, exactly what we were looking for at our target price range. I couldn't say enough about the customer service from everyone there. Exceptional! Would highly recommend.

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

My sister bought a truck from them and not to long after , she was driving down hwy 50 and her…read moredriver door fell off in the highway. It was awful to have traffick have to move around her because they sold her crap. How embarrassing. And they also told her it was sold 'as is" so she was screwed. I will never recommend this place to anyone.

My mom went in to see if she would be excepted for a loan, when she was she was told she was…read moreexcepted for a certain car. (I just looked at their website, it was the most expensive one on the lot except for the rvs). She didnt have the $2,500 for down payment and said she'd be back when she got paid. Tiny said no take the car and pay when she had the money. She didn't even have the car for 10 days and it won't shift. The car wasn't cleaned AT ALL and ALL of the fluids weren't just low but basically empty. They were asking just over $12k, she's paying $21,809.80 for it and it is worth $4,000 in excellent condition (which it is not). They refuse to take it back so we will be seeing them in court as it is illegal to sell a lemon in the state of colorado. They don't care that they're screwing people, all they care about is money in their pocket.

We rented a Turo vehicle and they were very accommodating and awesome! Highly recommended!read more

I was struggling to find a vehicle that suits my needs. I have absolute horrible credit. But I…read moreapplied and was approved. So Dillon ( awesome gentleman) was very helpful. The 1st vehicle ( the reason I went) was perfect but he was very honest and informed us there was a few things he needed to complete and he would have it by the end of the day. Well my mom had seen a beautiful Jeep Patriot on the lot. So my dad ( good ear when it comes to vehicles) took it for a spin and said that this was the one. So I went in and within a bit we drove this 2017 Jeep Patriot home. Ty Dillon and Elden Auto for being hone,kind, family oriented.

Love the guys at Cimino!!Was driving by when a truck caught our eye. Stopped by the next day we…read moredecided to think about it and left. There was no pressure. Came back later that day and bought our sons 1st truck. Had a great experience with the brothers. If you are interested in an old fashioned "handshake " style business deal, this is the place.

I have been shopping for a good used small truck for several weeks. One popped up online with…read moreCimino Auto Sales. I inquired online and got an immediate phone call from Penny who gave me all the information I requested over the phone. I then went there and saw, drove and made an offer on the truck. Bob, the salesman, was friendly, no pressure and very thorough in his dealings with buying the truck, its history, etc. He went the extra mile to have a mechanic verify some questions I had and provided me that in writing the next day. I would shop with them again!