We bought two vehicles this last month. A ram1500 for me a kia for my wife we love them. Ivin and…read moretony went above and beyond to help us . And the whole faricy boys team !

Made an appointment for diagnosis of several issues. Spent 10 min on the phone with a lady who was…read morevery friendly and professional giving her extensive details and descriptions of my issues, which I could hear her typing in. Called and left a message several days before to double check my appointment time. No call back. Called again twice, early and late in the day, the day before and left two more messages asking about my appointment time. No response. Decided to just get there first thing to make sure I wasn't late. Got there and the service guy didn't seem too enthused about helping me. Then he says there was no record of my appointment, nor was there any record of the extensive descriptions to the multiple issues that the lady put into the system. He's like "so what's goin on with it?" I just said they didn't seem very professional and got my keys and left. Got up early and drove an hour for nothing. Prob a good thing because I had brought it in 3 yrs before when it was under warranty for the air recirculation not working and they said it was working fine. After leaving I checked it and it was still not working. Brutal. Thought maybe that since a big Denver dealer bought the dealership they would have a more professional operation with capable techs but apparently it's just a new name with the same people running it. Obviously would not recommend.

I can't say enough about Daryl. Just an honest and decent person. He spoke plainly and didn't…read morehassle us or give us the run around. No pressure at all. Just a trustworthy dude. Very pleasant time, on what can be a stressful thing.

From the owner: Come visit us and find out what it's like to deal with friendly, honest people in a small town…read moreatmosphere. We treat our customers the way we would want to be treated. We can help you find exactly what you want at a price you can afford. About UsSalida Auto Sales was opened in December, 2002 by Sam Johnson, John Dodgen, and Ron Haug. The three of us had been friends for years before that, and we're still friends today. Our "Family"We've brought more people into our little "family" since then: Sales staff members Sam Johnson, Pete Rans, Derek Peter and Daryl Huschka; Office Manager Amy Criswell; Title Specialist Cressida Raby; and our Service Guys, Bob Jefferson and Brian Jefferson; along with Richard Allen, our Detail Specialists. Each and every one of us support the philosophy of putting the customer first and treating customers the way we want to be treated. In addition, we're proud of the fact that all our employees contribute to the community in one way or another. Making a difference is an important part of who we are at Salida Auto Sales.Our VehiclesOf course, we're also proud of our record of helping people find vehicles that are reliable and of excellent value. We specialize in late-model, low-mileage, pre-owned vehicles, and we help our customers find good local financing deals. You'll find around 50 vehicles in our lot at any one time, but we also specialize in finding autos for our customers...

What a kind and highly competent shop! Quickly diagnosed our car's problem and explained it fully…read moreand clearly. Allowed us to continue on our road trip

They didn't tighten lug nuts on our car after doing a tire rotation. Our wheel started coming off…read morethe hub on the highway before going over Monarch. Very friendly folks, but they don't do sufficient safety checks on their work, so basic maintenance can end up getting someone hurt.

My sister bought a truck from them and not to long after , she was driving down hwy 50 and her…read moredriver door fell off in the highway. It was awful to have traffick have to move around her because they sold her crap. How embarrassing. And they also told her it was sold 'as is" so she was screwed. I will never recommend this place to anyone.

My mom went in to see if she would be excepted for a loan, when she was she was told she was…read moreexcepted for a certain car. (I just looked at their website, it was the most expensive one on the lot except for the rvs). She didnt have the $2,500 for down payment and said she'd be back when she got paid. Tiny said no take the car and pay when she had the money. She didn't even have the car for 10 days and it won't shift. The car wasn't cleaned AT ALL and ALL of the fluids weren't just low but basically empty. They were asking just over $12k, she's paying $21,809.80 for it and it is worth $4,000 in excellent condition (which it is not). They refuse to take it back so we will be seeing them in court as it is illegal to sell a lemon in the state of colorado. They don't care that they're screwing people, all they care about is money in their pocket.

I travel and use many dealerships for my needs. I'm here in canon for a 6 month period. I will…read moretalk you the service dept here is the best I have used. What an amazing team. I had two service advisors and the tech came out to instruct me along with service advisor. Thank you so much and lord I wished all fords had your team !! Thank you John Mauriello, Hannah Martinez and CJ!!

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

This was the fifth vehicle my wife or I have purchased from Linder Chevrolet in the past 20 years…read more They are fair when appraising potential trade-ins, and don't try to get rich on every sale. They were more than $8,000 cheaper on this purchase than a big dealership in Colorado Springs. Our purchase process was quick and painless. Linder's service department has always done quality work for us at a reasonable price. We will absolutely go back to Linder Chevrolet for our next vehicle purchase.

I had an extended warranty bought through a Chevrolet dealership Lindner would not deal with the…read morewarranty company. I went to the Ford dealership next door, they were happy to.....the FORD dealership, for my Chevrolet...so the Ford dealership now has my business for anything I need done to my Chevrolet, had them do my brakes while I was there for the warranty issue.

We were traveling in our 2015 Dodge Ram Eco Diesel while towing our airstream. We received 3…read moreelectrical ERROR messages which read See Dealer Immediately. Of course, we were outside of Salida where we barely limped into the local dealership. That dealer seemed unclear as to what the problem could be and told us he "may be able to look at it the next day". Lucky for us, we called Scott (head of Service) in Canon City. He told us to drive right over and he would take a look. Our truck was fixed in less than 2 hours and we were back on the road, hauling our trailer and breathing a huge sigh of relief! Thank you City Auto Plaza! Everyone was ultra professional and helpful. Highly recommend.

My fiancé and I visited the dealership Saturday morning after finding a car we were interested in…read moreon Carfax. We arrived around 10 a.m., took a quick test drive, and quickly decided we wanted to move forward with the purchase. From that point on, our experience started to decline. We began working with the finance representative, Jason, and felt that we were not given the level of service we expected possibly due to our age. Although the dealership was small and not busy at the time, we spent several hours waiting with little communication or sense of urgency. We understand that buying a car can take time, but the process felt unnecessarily drawn out. When we finally sat down to review payment options, we noticed discrepancies in the paperwork. The taxes listed were higher than expected, and Jason initially claimed our car insurance was not valid. However, the documentation we provided clearly showed that it was he simply had not taken the time to review it properly. By 4 p.m., we completed the payment review and I wired the down payment. Since it was late Saturday and banks were closed Sunday, we understood there would be a delay in processing. On Tuesday, Jason attempted to contact me while I was unavailable and called multiple times within a short period. Before giving me a reasonable chance to respond or even contacting my fiancé directly, he went as far as calling my fiancé's military leadership. This was extremely inappropriate and unprofessional. Shortly after, I learned from my bank that the wire transfer had been refunded, minus a transaction fee, even though I had already paid one. When I contacted Jason, he was not helpful in resolving the issue and instead placed urgency on fixing the situation without offering solutions. My bank suggested the routing number may have been incorrect, which is concerning since that information was provided by the dealership. Jason dismissed this possibility and incorrectly suggested it could be due to an "international bank." Overall, we are extremely disappointed with the service we received. We felt overlooked and disrespected, and at times, unfairly judged due to our age. Regardless of age, all customers deserve professional, respectful, and efficient service especially when making a significant purchase. To add to the experience, the car itself was not properly detailed. We would not recommend this dealership based on our experience.

I was towed into Gunnison on a Saturday and they opened on the following Monday. I spoke to the…read moreservice manager and he committed to checking out my truck the same day. Later that afternoon they called me and told me the problem I had with a critical senser. (The other repair shops could not look at my truck for at least a week.) They had to order that part from Denver. With the Interstate Hwy 70 closed West of Denver, there were shipping problems causing delays. They told me that they could repair my truck the same day that they get the part. That Wednesday they called me and they had repared my truck. They charged me a reasonable fee for their services. Unfortunately my hotel charged me much more money than my truck repairs. I was happy that John Roberts got my truck repaired in a timely mannor and I got to check out of that unreasonable motel.

From out of town visiting your beautiful town and surrounding area and needed an oil change. After…read morestopping by one "Lube" store and being told they couldn't get to me for several hours and I needed to leave my vehicle and keys to hold my place in line, I began calling to other businesses in town. Jeff at John Roberts was very helpful and set me up with an appointment. When I arrived,, he greeted me, took my information, and gave me an estimate of how long it would take. He then pointed me to the waiting room and told me there would be coffee. As promised, my vehicle was finished a little quicker than his estimated time. I will use them again next year when back in Gunnison.