I had scheduled fluid changes for my vehicle. The work was scheduled for Tuesday but I was called…read moreby the service manager and informed that the technicians (two) had called "out". I was asked if the vehicle could be kept another day and I agreed. On Wednesday morning, I received a text that work had begun. Around 3:50 in the afternoon, I had heard nothing so texted to get a status. The response was that they would be done in 45 minutes. I reminded the service manager about the fact that another dealership had suggested that the brake pads might need to be replaced. He texted that they were just starting the measures. No further texts came. Was the truck ready? I was expecting communication either that the brakes were good and I could get the truck or they needed work. Nothing. I texted after hours for an update and the service manager texted the next morning saying he had already told me the truck would be ready. When I got to the dealership, I was walked me through what was done per the paperwork and assured these were straightforward tasks and that I was doing the right thing by my vehicle. 10 miles from the dealer the radiator hose popped off - it hadn't been properly secured. The engine temperature alarm went off. I pulled over. I called the dealer who arranged to have the truck towed and a "loaner" provided. It took a while but eventually an older Dodge Dart covered with dog hair arrived. The service manager contacted me later that day and said everything was buttoned up and they would have one of their staff drive it up and exchange for the loaner. When I get in the truck the check engine light is still lit. So.. things weren't buttoned up and this kid just drove my truck for 30 miles with the check engine light on. I called a local parts store to ask about clearing the codes and mentioned I had had work done at Town and Country and his immediate unprompted response was "Sorry.". The next day I took the truck to another mechanic to have him review the work as I was headed out of town on a long trip in some remote areas. The fluid levels and plugs seemed ok, but the air filter I was shown wasn't. It's like they just don't care. I called and asked to speak with the General Manager who is also a part owner. He didn't pick up so I left a voicemail detailing the above and leaving my number in case he wanted to call back and discuss it. He did not.

Made an appointment for diagnosis of several issues. Spent 10 min on the phone with a lady who was…read morevery friendly and professional giving her extensive details and descriptions of my issues, which I could hear her typing in. Called and left a message several days before to double check my appointment time. No call back. Called again twice, early and late in the day, the day before and left two more messages asking about my appointment time. No response. Decided to just get there first thing to make sure I wasn't late. Got there and the service guy didn't seem too enthused about helping me. Then he says there was no record of my appointment, nor was there any record of the extensive descriptions to the multiple issues that the lady put into the system. He's like "so what's goin on with it?" I just said they didn't seem very professional and got my keys and left. Got up early and drove an hour for nothing. Prob a good thing because I had brought it in 3 yrs before when it was under warranty for the air recirculation not working and they said it was working fine. After leaving I checked it and it was still not working. Brutal. Thought maybe that since a big Denver dealer bought the dealership they would have a more professional operation with capable techs but apparently it's just a new name with the same people running it. Obviously would not recommend.

I can't say enough about Daryl. Just an honest and decent person. He spoke plainly and didn't…read morehassle us or give us the run around. No pressure at all. Just a trustworthy dude. Very pleasant time, on what can be a stressful thing.

From the owner: Come visit us and find out what it's like to deal with friendly, honest people in a small town…read moreatmosphere. We treat our customers the way we would want to be treated. We can help you find exactly what you want at a price you can afford. About UsSalida Auto Sales was opened in December, 2002 by Sam Johnson, John Dodgen, and Ron Haug. The three of us had been friends for years before that, and we're still friends today. Our "Family"We've brought more people into our little "family" since then: Sales staff members Sam Johnson, Pete Rans, Derek Peter and Daryl Huschka; Office Manager Amy Criswell; Title Specialist Cressida Raby; and our Service Guys, Bob Jefferson and Brian Jefferson; along with Richard Allen, our Detail Specialists. Each and every one of us support the philosophy of putting the customer first and treating customers the way we want to be treated. In addition, we're proud of the fact that all our employees contribute to the community in one way or another. Making a difference is an important part of who we are at Salida Auto Sales.Our VehiclesOf course, we're also proud of our record of helping people find vehicles that are reliable and of excellent value. We specialize in late-model, low-mileage, pre-owned vehicles, and we help our customers find good local financing deals. You'll find around 50 vehicles in our lot at any one time, but we also specialize in finding autos for our customers...

What a kind and highly competent shop! Quickly diagnosed our car's problem and explained it fully…read moreand clearly. Allowed us to continue on our road trip

They didn't tighten lug nuts on our car after doing a tire rotation. Our wheel started coming off…read morethe hub on the highway before going over Monarch. Very friendly folks, but they don't do sufficient safety checks on their work, so basic maintenance can end up getting someone hurt.

In my fifty-five years of owning trucks, the Faricy Boys have proven to be the fairest dealership…read moreI've ever worked with. In May, I purchased a lightly used F-150 from them; a beautiful, fully loaded vehicle. Unfortunately, the truck's electronic system turned out to be a bit "glitchy." The service team performed multiple upgrades and did everything possible to resolve the issues. Their service was excellent, but the truck still wasn't performing up to Ford's standards. This week, KC traded me into a new vehicle, first making sure that I was made whole in value on the original purchase. That level of support is truly rare and deeply appreciated. The entire team deserves recognition for their integrity, professionalism, and commitment to doing right by their customers.

terrible service. they lie about how long it will take. They do not do the service they are paid…read moreto do. Terrible dealership

Twice, my wife and I were in need of vehicles. We had…read moreshopped around looking at different dealerships and ended up going to see Chris Snyder at the Ford Fairicy Boys in Canon City. Not once, but twice, Chris got us into two awesome used vehicles, exactly what we were looking for at our target price range. I couldn't say enough about the customer service from everyone there. Exceptional! Would highly recommend.

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

I ended up suing Travis Lindner of Lindner Chevrolet inc for my transportation costs of $1950.00…read morefor shipping this piece of junk to me and then back too them after 22 days. I appeared via WEBEX in the Fremont County Courthouse in Canon City, CO., January 13, 2025 with Travis Lindner present in front of Magistrate Donalea Warren who dismissed my case after I provided her with 43 items of evidence. She dismissed my case bay comparing it to buying a "bad gallon of milk" from Walmart. So much for justice in a small town with a biased Magistrate where the dealership is also located. Make's me wonder just how well her and the Lindner family knew each other?

Buying was easy...but when the used car that I bought has issues they treated me AWFUL!! I WOULDN'T…read moreRECOMMEND LIDNER CHEVROLET FOR PUCHASING A CAR, FOR SERVICE WORK OR EVEN BUYING PARTS !! IT'S JUST TERABLE ! I would be glad to tell you more ! Feel free to reach out to me !! I would say that for your automotive things ,car purchase, service, or even parts GO ANYWHERE ELSE !! Avoid Lidner Chevrolet at all costs!!!

My fiancé and I visited the dealership Saturday morning after finding a car we were interested in…read moreon Carfax. We arrived around 10 a.m., took a quick test drive, and quickly decided we wanted to move forward with the purchase. From that point on, our experience started to decline. We began working with the finance representative, Jason, and felt that we were not given the level of service we expected possibly due to our age. Although the dealership was small and not busy at the time, we spent several hours waiting with little communication or sense of urgency. We understand that buying a car can take time, but the process felt unnecessarily drawn out. When we finally sat down to review payment options, we noticed discrepancies in the paperwork. The taxes listed were higher than expected, and Jason initially claimed our car insurance was not valid. However, the documentation we provided clearly showed that it was he simply had not taken the time to review it properly. By 4 p.m., we completed the payment review and I wired the down payment. Since it was late Saturday and banks were closed Sunday, we understood there would be a delay in processing. On Tuesday, Jason attempted to contact me while I was unavailable and called multiple times within a short period. Before giving me a reasonable chance to respond or even contacting my fiancé directly, he went as far as calling my fiancé's military leadership. This was extremely inappropriate and unprofessional. Shortly after, I learned from my bank that the wire transfer had been refunded, minus a transaction fee, even though I had already paid one. When I contacted Jason, he was not helpful in resolving the issue and instead placed urgency on fixing the situation without offering solutions. My bank suggested the routing number may have been incorrect, which is concerning since that information was provided by the dealership. Jason dismissed this possibility and incorrectly suggested it could be due to an "international bank." Overall, we are extremely disappointed with the service we received. We felt overlooked and disrespected, and at times, unfairly judged due to our age. Regardless of age, all customers deserve professional, respectful, and efficient service especially when making a significant purchase. To add to the experience, the car itself was not properly detailed. We would not recommend this dealership based on our experience.

So disappointed. 2021 Jeep Gladiator with left taillight not working. City Auto Plaza stated in…read morewriting when we picked-up that all lights were working as intended. We checked before leaving. Still inop! Service Advisor stated it must be an "intermittent" issue. He stated there was a 4+ week wait for a new assembly. Got home, took the taillight assembly off to find..... a disconnected wire. City Auto Plaza didn't bother to look. Be careful! Now I wonder if they changed the oil! I better pull out the dipstick to check. Bummed. We are visiting the area.

I was towed into Gunnison on a Saturday and they opened on the following Monday. I spoke to the…read moreservice manager and he committed to checking out my truck the same day. Later that afternoon they called me and told me the problem I had with a critical senser. (The other repair shops could not look at my truck for at least a week.) They had to order that part from Denver. With the Interstate Hwy 70 closed West of Denver, there were shipping problems causing delays. They told me that they could repair my truck the same day that they get the part. That Wednesday they called me and they had repared my truck. They charged me a reasonable fee for their services. Unfortunately my hotel charged me much more money than my truck repairs. I was happy that John Roberts got my truck repaired in a timely mannor and I got to check out of that unreasonable motel.

From out of town visiting your beautiful town and surrounding area and needed an oil change. After…read morestopping by one "Lube" store and being told they couldn't get to me for several hours and I needed to leave my vehicle and keys to hold my place in line, I began calling to other businesses in town. Jeff at John Roberts was very helpful and set me up with an appointment. When I arrived,, he greeted me, took my information, and gave me an estimate of how long it would take. He then pointed me to the waiting room and told me there would be coffee. As promised, my vehicle was finished a little quicker than his estimated time. I will use them again next year when back in Gunnison.