Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Terrible service department. They do not want to do warranty work even when you buy the car there…read more They do not call you when parts they order come in.

I did about a month of research in buying my 23' Civic EX, which is not easy in this market. I was…read moreled down the ring path many times by dealers all over the state. McKenney was the only dealership that gave me consistent numbers and stuck by them...they also had the best prices! Lamont was my salesman and he completely knocked it out of the park. Got numbers together, offered water, had the car and all paperwork ready, showed me vehicle features, introduced me to the service department staff and even made sure I made it home alright as it was storming that day! Ive purchased many cars in my time and this is my first Honda, they made sure to have me as a return customer!

I took my car for a service and a detail on Friday, when I got it back it had a crack in the…read morewindow. I know it was not there when I brought it in and they refused to make it right by saying they could not prove it happened there. I think it is a shitty way to treat a customer who has purchased two cars from their dealership. As far as I am concerned they are a bunch of irresponsible crooks.

I strongly recommend AVOIDING McAdenville Motors…read more I purchased a truck from them at the end of January, and as of today (March 19th), I'm still dealing with issues they promised to fix -- along with serious new concerns that should have been disclosed upfront. At the time of sale, the passenger-side mirror was broken and held in place with zip ties. The salesman assured me it would be replaced, that the part was already on it's way and they they would have it re-directed to my house. After weeks of waiting and no communication, I followed up only to find out they ordered just a small mirror piece -- not the full assembly we clearly discussed. A full replacement is costing me around $1,200. It gets worse. When I took the truck to a Ford dealership for a recall, they refused to perform the work because the windshield had already been replaced with an aftermarket one -- something that was never disclosed to me. A day or two before taking the truck to the dealer, I noticed water pooling in the passenger-side floorboard. I assumed it might be a clogged A/C drain, but after inspection, the dealer had to pull up the carpet and found sand and water underneath. I've now spent $2,000 out of pocket just to investigate and clean this up -- and I'm left seriously questioning whether this truck has prior flood damage despite having a "clean" Carfax report. Between the failure to follow through on promised repairs, lack of transparency, and the unexpected $3,200 in costs I've had to take on, this has been an incredibly frustrating and concerning experience. If this is how McAdenville Motors treats their customers, I would strongly advise you to take your business elsewhere.

This company is garbage they waited till night to sale me the car I wanted me and my wife was down…read morethere for bout 3 hours before dark.I test drove car bought it then next day I come out see all doors are coming inglued(2016 charger rt) I've had said car 1yr4 months caytilac converter has gone out had to have a new drive shaft need spark plugs front suspension went bad had to have a brake fluid flush and I mean if you can sale someone shit like this we're is the limit?

I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

Absolutely the WORST car buying experience EVER.. Poorly trained staff did not deliver on what was…read moresaid.. Huge runaround of course AFTER the deal was done.. No manager has a working voicemail .. Mailboxes are always full.. Terrible customer service I have had to escalate my situation with Toyota Corp... Zero give a shit factor in resolving a very unhappy customer.. I do not recommend this dealership don't walk, RUN AWAY..

This dealership uses unethical disclosure practices so BUYER BEWARE. They add $2000+ worth of added…read moreextended warranties and GAP insurance that is not required. They actually refused to sell me the first vehicle I went in to purchase without the add ons. That in itself is illegal. I walked out of there & purchased my vehicle elsewhere. I decided to give them a second chance when my son needed a vehicle. They tried to do the same thing - only this time they didn't even disclose that they had automatically included the $2000 worth of add ons. The monthly payment amount my son was given included all of that. I just happened to know better this time. I told the salesman to drop the extended warranties he'd just slid in there & give me the price with only the GAP insurance. He obliged this time. My son's monthly payment dropped over $100/ month and our salesman got the commission for the sell. The only reason I'm giving 2 stars is because the salesman didn't refuse to sell me the 2nd vehicle when I asked him to remove the warranties. Other than their illegal sales tactics, they're not bad - as long as you KNOW YOUR CONSUMER RIGHTS!

Dealership sold me a car with a bad battery Which 6 months…read morelater went completely dead also is not covered by the high priced warranty they automatically place on your car payment hiking it up to 200 more than the actual payment.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I just recently went to journey auto sales last week. And i couldn't have been happier with the…read morecar i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend!

I traveled 4 hours to buy a beautiful C8 Convertible for my wife. T R Motors was amazing! The car…read moreis perfect. They took photos to send us and promptly answered every question. We were able to quickly make a deal over the phone. They genuinely treated us like family. All of the paperwork was ready when we arrived. The deal was flawless and fast. JaQuita was the best! I think they were as excited to sell us the Corvette as we were to buy it! Every single employee that we dealt with was exceptional. They appreciate their customers and it shows. It was a true pleasure to deal the the wonderful people at T R Motors!

I was very pleased with the sales lady, Lisa, who was very pleasant to work with. I simply made a…read morefair offer...she called the owner, and he accepted the offer. I paid with a cashiers check...Bingo, Bango, Bongo, and I was driving my purchase down the road. It's been over a week now, and, though my little car is old (2012) and has over 113,000 miles, it runs like a champ and gets me around town (exactly what I bought it for). The Scion IQ is not made anymore and is difficult to find. I'm thankful TR Motors had one in such good condition and with an extremely fair price.

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance