After just leaving from this store and reading the reviews my experience makes sense now…read more As I walk into the store, mind you I'm a tall man that doesn't always wear designer clothes or all black so today I'm wearing my gym clothes, the older women behind the counter hones in on me and asked me what I'm looking for. Already assuming I have never been in a cosmoprof. After I say to her that I'm looking for travel shampoo and conditioner she continues to ask me if I'm a licensed professional. Now mind you for those who don't know this store is only for licensed professionals. Which I have been for 15 years. I proceed to let her know how rude it is to assume because I'm a man that I don't belong there. How do I know it's because of my appearance is because this isn't the first time it's happened. Now it's never happened right when I walk into the door but it's happened. I also know it's because of my appearance since my wife is an esthetician and she has NEVER been asked that question. Every woman I know in the industry has never been asked before either. So the idea her explanation of "I ask all new faces that walk in" is complete BS!!!!! I choose this industry because it's suppose to be a business of no judgement. Yet the store we need to go to buy our supplies judges. This women wasn't resentful or sorry for judging me. She was full of excuses and reasons why she did what she did. There's nothing more annoying than someone who can't just own their mistakes. And she was full of them. She had no interest for a suggestion to maybe treat her customers better. Again with an excuse. As I walk out of the store it reads on the door "licensed professionals only" I think to myself and look back and say to the women it even says it on the door. She either assumed I couldn't read or I was going to try and get the products without a license. Either way she thought I didn't belong. I have been to dozens and dozens of cosmoprofs. From Seattle to Phoenix and by far this women was the peach of them all. Avoid this store at all costs. Maybe they won't make any money and will have to move on from what seemed to be a manager that is tanking a store.

I paid for show tickets from this location and was never able to get registered all the access…read morecodes wouldn't let me into the class talk to store employees they apologized sent emails to the district office and I got no help so I paid money for show tickets and never saw the show I'm looking for a new product distributor and new beauty supply.

Best customer service ever! The staff at United Beauty always goes the extra mile. Even if they…read moredon't have exactly what I came in for, they always help me find something else I love. They really care about their customers and it shows!"from Maria Evola alsoWhat I love most about this store is the staff. They are so helpful and knowledgeable. If they're out of my favorite wig, they always take the time to suggest alternatives that fit my style perfectly. I've ended up with some of my favorite looks thanks to their recommendations! It's the only place I go because I know I'm in good hands

Visiting from Cali Needed some hair care stuff…read more There is a WIDE variety. There is a clerencne center. If you spent $30 they give you $10 off they also have a sign up where you get percentage off during the month

Made a purchase last week of multiple items. When I got home I realized one of the items I…read morepurchased was the wrong thing. I drove 30 minutes to bring it back to simply exchange it for the right one. I was not asking for a refund. It was a $20 item. The owner (wife) of this establishment was rude and refused to allow me to exchange the item although I had a receipt. It is NOT stipulated on the receipt that there is a No refund policy or No exchange policy. She refused to even discuss it with me when I explained all of this to her. She just turned her head to me and walked away. Buyer beware!!!

I called and this guy answers and tells me they have my product. I drive 45 mins here after being…read morelied to on the phone that they had a product . When I arrive I go to look and I am being watched by the door guy. He was watching me like a hawk. Leaving me feeling uncomfortable and anxious. I see a product for the price I was told on the phone but it was a smaller size. I ask this door guy who decides to argue with me while I ask why I was told they had what I needed and they did not. He tells me I should go to the other location and he would be happy if I did that instead. He wants to be argumentative the entire time instead of offering me solutions. Kept blaming it on "whoever I spoke to" and was even putting his hands over his head telling me he don't know what to tell me. I will never come here again after being lied to, then disrespected , rude, shamed for wanting to support a business.

This place is getting over on their customers. I went to this beauty supply store and got five…read moreitems; the total came up to $34.44. The guy basically made up his own prices for everything; I had to ask for a receipt because he didn't put it in the bag or give me one right away before leaving. I would never go to this place again! This is not how you supposed to treat people and over charge.

I love this place. I've been going for years. It is family owned and it has majority if what you…read moreneed. Braiding hair, tracks, wigs, lace fronts, and half wigs. The have a big selection on perm, shampoo, conditioners, and hair growth products. They always have someone to help on the floor and someone to work the cash register. The sections are typically organized everything is sectioned off. The prices are good and sometimes high but if you want quality hair you will pay. Regardless the service is great.

I came here about a week before Christmas to grab some cologne for my husband! Yes they were…read moreextremely busy with all of the Christmas shoppers but after deciding which cologne I wanted to purchase I was out in no time. The gentleman who was strictly helping people within the fragrance department helped me with my checkout, therefore no long line for me!! FYI, I'll admit the fact that I first went to the fragrance store a couple of stores down & I wasn't happy with the sales boy so I left that store to come to Sephora! So glad I did because I purchased Yves Saint Laurent "Y" for about $20 cheaper after signing up with Sephora!!!

I visited during a weekday looking for a specific product by a brand that they carried. They did…read morenot have the exact item that I wanted but I was able to get a substitute. The associates was there friendly, checked in regularly. The store was representative of the Sephora brand. The place is located within Tander Outlet, so there are accessible parking spaces in the area as well as accessible entrance.

I had never been to this location before today. I was greeted by an extremely friendly and very…read morehelpful associate, she's probably a manager based on her professionalism. If she's not, she should be! she helped me Pick up some new items, explained the specials going on, and was just generally cheerful and helpful. She was this way to everyone that came into the store. What she doesn't know is that I had just left the Sun city location where I wasn't greeted, I wasn't helped and definitely didn't feel welcome. So I left with out spending a dime! The greenway location store was clean, organized and had a good selection of products. There is every reason to shop at this location going forward. I'll spread the word to all my licensed friends. Thank you again!

I've been coming here since 2015 and have never had a problem. Everyone is so nice and helpful…read morealways. All the negative reviews, lets be honest, some hairdressers are pretentious assholes and think there opinion is gods gift to humankind. Im guessing those are the one's leaving negative and drawn out reviews. This place is great! Thanks for being awesome you guys!

Great customer service at this location every time I go in. I also get my haircut here and Loni is…read moregreat.

i usually love shopping at this Ulta location, but my experience today with the cashier (Stacy)…read more was incredibly frustrating. I came in to do a simple exchange for a broken powder I had purchased just 4 days ago. Instead of just processing the exchange under Ulta's standard satisfaction policy, the cashier gave me a hard time, lectured me, and claimed they 'technically aren't supposed to' exchange items if they broke, acting like she was doing me a massive favor by doing her job.Unnecessary attitude and poor customer service. I hope management retrains their staff on actual corporate policies.

The owner and staff here are so friendly & helpful, this is my new hair store! I would definitely…read morerecommend

Clean, organized, and great customer service. Nikki is knowledgeable, kind and greeted me with a…read morewarm welcome. Highly recommended this place!

I used to go to Macy's back in the day where they would color match you for foundations. Products…read morewent away, and others changed their ingredients. Most contain butylene glycol, and for some reason, my body says no! I wanted to find another foundation, but didn't know where to begin as the department stores didn't carry clean brands, and how many would I have to by from other stores trying to find the right color? I waited over 7 years. I found a NYX concealer stick I was using, but they too joined the butylene glycol band wagon. I was so happy visiting Sephora. The Arrowhead location offers more than their Kohl's locations. They will even color match you. They have devices that can look up the ingredients for you. A sweet gal color matched me, and I double-checked the ingredients before my purchase. Then she turned me onto another brand, Haus. I was sold. Loved it. Then I drove home and started feeling ill from the color matching application. The next day, I returned it luckily still unopened. Either way, they have a great return policy with a receipt. I couldn't get any assistance during my second visit as they were too busy. I came back the other day when it was quiet. They save your information with color match in their system. It made it so easy to pick up where we left off. I was able to take home a sample of the product. I wish I knew this service was available sooner. I was able to get color matched and sample the product. Just like back in the day. That sold me, and I was able to fulfill my goal of over 7 years to find a new go-to clean foundation. Yeah!!! That simple little service didn't take much time, made a sale, and a new regular customer.

i'm usually not one to leave reviews because i never really saw the point. but im leaving a 1 star…read morereview on this sephora because i feel like i was being profiled and im not sure why. i was very nice and friendly to each employee interacted with and i was only in the store for a few moments because i know exactly what i wanted/needed. i walked in and of course the employees asked if i needed help, which i don't mind. i used to work at sephora so i get greeting a customer is just part of the game. when i was checking out, the employee (im not going to mention names out of respect of privacy) brought me to towards the entrance to check me out on their mobile device (again, totally fine).. my frustration is after i was done being rung up and was walking out the employee said in her headset "okay he's on his way out now".. what's THAT about?