Went to Sally's on West Craig road the shop was very cleaned and organized staff very knowledgeable easy parking.

Please be very careful with the recommendations some of the employees at this store give you. One of the girls working there recommended and insisted that I purchase Ion Sensitive Scalp to add to my hair color, telling me that it would help protect my hair and prevent breakage. I followed her recommendation, and the result was HORRIBLE. My hair turned GREEN, became damaged and burned, and is now two completely different colors. This has NEVER happened to me before. I have been using the same products and the same hair color for over 8 years without ever having this issue. If an employee is not properly trained to recommend chemical hair products or explain how they should be used, they should not be giving customers this type of advice. A wrong recommendation can seriously damage someone's hair. Now I'm the one who has to deal with damaged, green, two-toned hair because I trusted a recommendation that was given to me inside the store. I'm extremely disappointed with this experience. For reference, my purchase was made on Sunday, September 20, 2026, at approximately 2:00 PM, so management can identify the transaction and the employee who assisted me. Please be very careful with the recommendations some of the employees at this store give you. One of the girls working there recommended and insisted that I purchase Ion Sensitive Scalp to add to my hair color, telling me that it would help protect my hair and prevent breakage. I followed her recommendation, and the result was HORRIBLE. My hair turned GREEN, became damaged and burned, and is now two completely different colors. This has NEVER happened to me before. I have been using the same products and the same hair color for over 8 years without ever having this issue. If an employee is not properly trained to recommend chemical hair products or explain how they should be used, they should not be giving customers this type of advice. A wrong recommendation can seriously damage someone's hair. Now I'm the one who has to deal with damaged, green, two-toned hair because I trusted a recommendation that was given to me inside the store. I'm extremely disappointed with this experience. For reference, my purchase was made on Sunday, September 20, 2026, at approximately 1:00 PM, so management can identify the transaction and the employee who assisted me. read more

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I came here to buy haircoloring products and Trish assisted me. She was very knowledgeable and helped me find the products I needed.

A majority of the time when I come they have what I'm looking for in stock!! They always have different deals going on as well, at a great price! My favorite item here that helps with the health of my hair, is sauce! Makes my hair so smooth and silky! But only apply about a dime for each section of the hair!Little goes a long way!Also love the it's a 10 serum! Do you have dry and split ends? Not anymore! Works amazing! It's pricy but definitely worthy! You'll see results pretty quick! read more

Sally Beauty - Hair mask! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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The customer service is trash. They don't even know anything about hair to help you. The Asian or Hispanic lady just kept staring like she didn't have a clue with what I was talking about. She needs to be fired because that was unprofessional. Staring in confusion just to still not understand anything is just annoying. read more

Daphne was an absolute gem! I originally came with my sister for her to get products, but after speaking with Daphne I was sold on getting some stuff for myself! I wish every person who worked in customer service was as welcoming, kind, helpful, and amazing as she is. I would 100% come back to this location just to be assisted by Daphne again. She made both my experience and my sister's experience so great. :) read more

They usually have what I need and convienent store is also clean easy to find products..

my mom was just in this store and apparently the lady working today at this time tried attempting to kick my mom out due to "women issues" even though she had already had the door locked for her 5 minute break. my mom was nice and respectful offering to leave the store while she solves her "women issues" and said some disrespectful things to my mom. trying to make her feel guilt for shopping. older lady looks Hawaiian no name tag. i know this goes against sally beauty rules and it's understandable that if alone you can lock the door when needing a short break but the fact that my mom waited, then was treated to feel guilt to shop is not okay. as soon as my mom called me explaining to the lady i have experience she seemed to give my mom space after being rude and trying to make her feel guilty. read more

Ok so Stefanie , Kirstin and the cute one with pink hair!!! Let me tell yall' this Sally's used to suck cuh of the manager... I had to go in there yesterday- but I was pleasantly surprised!!! ALL SMILES! so cheery so helpful! Like these ladies rock! I felt so good going n there like it was a girl party! Sheesh they a whole vibe!!! Ima go back just to say hey girl hey!!! Frfr read more

Just want to say Thank you Amanda for your great service!! I went early this morning to get a shampoo for my daughter that has blue hair!!! Amanda was so helpful and Friendly!! Great customer service!!! read more

Sally Beauty - Great shampoo for Vibrant hair!!! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

5 STARS!!! I'm sorry but I don't remember the young ladies names. They were super friendly and helpful. Thank you sooo much! I've been to other Sally's in Vegas and the staff is not very friendly. read more

Haven't yet tried the supplies that I purchased but I had to come leave a review just because of the customer service. I walked in and was greeted right away by Madelyn. Sorry if I spelled her name wrong. She complimented my hair color and asked me what I was coming in for. She was super friendly and easy to speak with. She ended up recommending the exact brand and hair color I came in looking for, as well as what toner I should use. Very pleasant experience overall. Thank you Madelyn. read more

Went in looking for a blow dryer ... Didn't have the one I wanted. (The one I wanted is old school lol) so the young lady helped me find a new up to date one lol. She was very knowledgeable and knows her stuff. Thanks again!! Please pray for me .. today is hair day read more

I shop here often, however recently some of the staff members have been very judgmental and rude. Today there was this women named Maila working, she was being very rude to everyone inside as they came in. I felt very uncomfortable because she kept checking on me & my sister constantly as if we were doing something wrong... we were in there for maybe 5 minutes.. She was very uptight with everyone in-front of me in the line at checkout n refused to take someones cash because the bill was too large.. I myself work in retail and we politely as if customers have smaller bills or any other form of payment.. not refuse payment in whole.. read more

The 2 ladies working were very helpful in selecting a new product and remind me that I needed gloves for the hair dye. I'm new to diy hair dying and was thankful for the reminder. read more

To whoever gave this location less than five stars, they probably didn't follow direction and fried off their hair! Every person at this location knows their stuff! Will give you the best recommendations! Including sometimes recommending things that look better than what was initially planned! I love everyone at this location. Whoever reads these reviews needs to give everybody a pay raise. I'll see you guys tonight actually! read more

They were a great help, well organized and loved the sales! Ended up getting a free extra things I didn't plan on. They were very helpful and it was nice that 3 girls were working so even though there were a lot of customers I was still able to walk right up to a register and check out. She informed me of a sale that I had missed. Basically I had a free item due to me. It was clean and organized well. It good experience all around. Got everything I needed and was in and out within a few minutes! read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

The store was clean and organized. There were multiple staff members on the floor and when one came around the corner I asked for assistance. They carry the hair color I was looking for and in a greater variety of colors than the location I typically shop at [in Boca Park]! Like the other locations, if you want a bag they charge for it. Service was friendly and helpful. read more

I love going to Sally's on Fort Apache because the store manager goes above and beyond to make sure you were satisfied with your purchase. Next time you're out there, check out the store and ask for Johnny his name is Johnny he will see him when you come in the store. Very helpful. read more

What a great little store with nice employees. This place has everything that you should need for a salon or for high end home care. I came in here for something pretty easy, waxing strips! They had many different types and varying sized boxes and I was excited to pick one up after having gone to many other stores empty handed. While I was here I also picked up some facial wipes and some shampoo. The girls working were great, it was pretty busy at 10am. If I did have one complaint it's that the prices were a little high. For the same brand and same package that I bought, I did find it online for a few dollars cheaper but I guess you are paying for convenience and service in a brick and mortar location. read more

I'm the worst at reviews or leaving them in the first place, BUT, these lady's were amazing and super helpful. I completely fried almost all of the hair on the left side of my head, and these girls didn't make me feel judged or anything negative. Super informative/helpful . I ended up having to cut my hair but still, overall wonderful service was given by Deniesha and Kristina read more

Emphasis on the star because my experience here declined severely. One thing is, this is the only Sally's I've ever been to that doesnt look AT ALL like a Sally's inside. Also it seems like there is 45% less product to chose from? What happened? This WAS a normal Sally's and now its redesigned. Shorter shelves and less product. Also the manager that runs the floor let's her employees do the talking. Why would she, in this tiny room, acknowledge a customer, right? Honestly I have RBF and I'd give her a pass if I hadn't dealt with a limit of BS. But the RBF comes from a real place with this broad. read more

I would have given this Sally's 5 stars and the product 1 star, but Tina the manager who I spoke with on the phone today was very insulted when I told her the replacement tape I purchased over the weekend was crap and my extensions were falling out that we installed hours after installing yesterday, she told me I was crap and it wasn't very nice I called her products crap. As if she was the product. I told the truth. We've been doing my extensions since a medication I take has made my hair fall out for over a year 1/2. I know tape. The tape was crap. I now have to uninstall my extensions and take the tape off put new tape on and install them again. The time alone is long and a luxury I don't have. As a manager she should have thought about the time and expense. My daughter was on her feet over 2 hours putting those in. When I called her back to ask her name she was very sarcastic in giving it to me. And proudly telling me she was the manager as in you can't get me in trouble. Tina, it was tape. I made several transactions in the store over the weekend and a very nice girl with dark and green hair and glasses was extremely helpful to me. For that I'm thankful. And to her, thank you. I wish you were working originally I would not of had to come back in to get a higher developer to fix my my hair. I could have gotten the right one the first time. As someone else mentioned the manager let's the girls do all the talking. I can sort of see why though. ‍ read more

You need to update your Sunday hours. I drove all the way here and find out it's closed. Please update that you close at 5 on sundays.

Today Tina (manager) waited on my mother & myself & she is by far thee most knowledgeable & kind person I ever dealt w/at any Sally's. This location I've been going to for about 10-12 yrs. She help me w/my hair products along w/fixing my rewards account. I'm at Sally's about every other month or so & no one ever noticed that my emails were not linked so I was never getting my rewards. We're talking years of rewards. I was even at Sally's on w charelston yesterday & no1 noticed. Tina notice immediately & fixed everything. Thank you again Tina for your WONDERFUL customer service read more

I am very pleased with the excellent customer service I have received here recently. Upon my two most recent visits, I was greeted by friendly sale reps who were informative, helpful and patient. Both times the reps located what I was requesting, suggested other products that I needed in addition and even explained the process of the products I was purchasing. Without their valuable assistance I would not have been able to select and utilize the products, so I greatly appreciate their expertise and those experiences have lead to me returning to shop here more frequently. I am not satisfied with the stores lack of selection but I think a lot of Sally stores are downsizing so I always check online and call to make sure what I need is available before I head up there. All the products I purchased worked perfectly and I will definitely be returning to this location for more purchases in the near future. read more

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I use to love sally but lately they don't carry a lot of the products like before. It's not the same like before, there employees are friendly and nice. read more

I have been coming to Sally for years and this is my favorite location. The girls are always extra helpful and very good at suggestive selling. Courtney has been especially helpful and friendly! Love Sally Beauty Supply! read more

This little beauty supply store is great and cheap. I usually just buy my hair dye here and it's only about $4.00. I bought the Sally's card too for $5.00 a year which isn't too bad cause you're given some coupons as well as discounts. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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I love this shop! They have everything you need and for a reasonable price. I get my everything from combs to eyelashes to hair products here. All of the staff is always super personable, friendly, and helpful. I feel like I have to play catch up with the girls who work there when I come in because I'm always there lol ! read more

I need some emergency hair for NYE and this is the place to be! I walked in and immediately found what I was looking for, the sales associate helped me match my hair, offered me their beauty club rewards program, which cost me $5 but saved me $10 with a $5 off coupon for a future purchase so it ended up being worth it. Plus the hair looked FABULOUS on me and that's what REALLY matters, right?! read more

Avoid this one if you can! I usually buy my items else were. I have lived near this one for over a decade- and have to resort to going to a different one all together. However I needed something asap so I went back to this one. The staff seem to act as though they have better things to do then to help you. They are rude and disrespectful. I never have a pleasant experience shopping at this location. read more

People who work at Sally's do not seem to be of any use or help when it comes to questions in regards to Nail Polishes , Makeup etc ... it's super sad read more

Been in a few times the past few weeks and the only one person that has always been willing to help me and give me her time is Jessica. She is wonderful and very helpful and always has a smile on her face. She gets the 5 stars. As for the others working when I've been in, have not even greeted me or offered to help. One lady seemed as if I was bothering her restocking by asking her one single question, I asked if she had a color in the back and she told me it was discontinued. I was upset cause it was the perfect color that I needed. I went it today and the color she claimed was discontinued was in full stock. Guess she just didn't feel like helping anyone. I am totally bummed that even unopened hair extensions can not be returned. That's a huge cost lost so I don't recommend getting those unless you know for a fact they are the correct ones and that you will like them. read more

Little beauty store that has all your needs. Place is usually packe when I come and I hate waiting in line when there really isn't much room to make a line. I think they need more employees. And they should smile more too. A couple ate friendly but most are just there doing there Job and waiting around. Overall this place has everything you need for nails, hair and makeup read more

Stopped in here for a new curling iron. They have a large selection of all type of different products. Alittle on the pricey side for some things. Nothing great about this location. But will stop by to grab things I need. read more

Awful customer service. Be prepared to deal with rude staff that treats you like you are about to steal something. I was followed around the store. While I was looking at nail polishes an older staff lady told me that I couldn't try any polishes on my nails. Then she followed me to another aisle. I ended up getting what I needed but don't plan on going back to this location. read more

do not buy anything from this store or any of their stores!! the worst customer service ever would not let me return clippers that i bought hours before because they said it had a tiny piece of hair in box... corporate didnt help nothing neither did the manager at corporate!! everything is over priced and worst manager named tina, worst attitude, worst service. ill never buy anything from any of these stores again!! read more

Friendly sales associates, recommended me hair masks and steered me in the right direction, I thought my purchase would be well over $200 but with my savings and Sally's card everything just cost me a little over $150 woo! read more

I really feell ike Sally's is going downhill when it comes to offering certain products for ethnic hair types .The certain product MOTIONS that they use to sell and I would pick up for YEARS for my mother they removed and then later some more products so, unless it's something simple as a brush or a comb I don't even bother going to sally's like how I use to before. read more