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    Sally Beauty

    2.3 (3 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

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    1 year ago

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    Ask the Community - Sally Beauty

    Walgreens

    Walgreens

    1.8
    (22 reviews)
    2.9 mi
    $

    I was so surprised by the 1.5 star rating I just made a yelp to leave a review. The Rochester…read moreWalgreens is great, even when I dont show up to get my scripts they call and let me know I have until X day to pick up before its returned to stock. Even then it just means I'd need to call ahead of time to get them filled. A place like Walgreens in rochester handles literally thousands of prescriptions a week if not more all these people "I had to wait 20 minutes boo-hoo 1 star" "they were a bit short with me and didn't smile 1 star" are annoying. I have worked many a manufacturing/shipping jobs so imagine every order you pick and prepare is now dependant on if people show up and if doctors are auto sending scripts you don't want​ or not sending what you do need i imagine its hell on earth on the other side of that counter I once saw them dealing with understaffing and like half the people in a 10-15 minute line were loudly complaining or getting aggressive could you imagine being the one dealing with that? They've been great for me. Sometimes you have to wait a few minutes and sometimes your doc or hospital or insurance or whatever mess things up for you. It's American Healthcare and its a S show, and the pharmacists are doing their best despite it all. Take a breath, consider having empathy for the human beings who are providing a service to you, it's gonna be ok. If you hate waiting so much get your boring meds delivered, though obviousoy be wary that your meds will be left at your door not in your mailbox if you aren't there to accept delivery. If you have issues with the broader health system well congratulations and welcome to the resistance but you're directing your frustrations and ire in the wrong place.

    A pharmacy is a pharmacy, and all will have problems, but this was very frustrating. I had my…read moredoctor send my script to this pharmacy because it's listed as 24/7 and I work nights, so it's hard for my to get to a pharmacy during normal business hours - I call to check on my prescription and am left on hold for over an hour and a half. No one ever picked up as once the clock hit 1:30am, the system hung up on me for the pharmacy's scheduled meal break. When I called the store itself to see if the pharmacist was in, I was informed that they would not be 24/7 all week - but the answering machine and the store's website don't mention this at all, and still act as though the pharmacy is available. An hour and a half on hold, and not once did the machine mention that no one was there. Just update the machine if it's going to be a week long thing, I've seen other Walgreens locations do it before, this was beyond frustrating.

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    Sally Beauty

    Sally Beauty

    2.5
    (6 reviews)
    9.7 mi
    $$

    I don't have an issue with the store, however, minutes or not, this location will close before it's…read morelisted hour of 7pm. I am that jerk who goes in 3 minutes before close to purchase an item, but I was here before 7 and would have been out the door by 7 as I knew exactly what I needed. Unfortunately, the door was locked by at least 6:57. I work in customer service myself so I understand some customers can attempt to mosey, but some simply don't have all the time in the world so getting here when I did was the best I could manage with my personal busy hours. Basically, don't say 7 if your doors will be locked before then.

    I wanted pink hair. I was aware that I wouldn't get pastel pink after bleaching black box dye. I…read morewas asked if I needed any help, so I asked an employee who had pretty cool split dyed hair for advice on which brand and color I should get. They recommend strawberry leopard, they said it was super pigmented. Aside from a spot or two, I got my hair super light, and used the hairdye they recommended. The first thing I noticed was the lack of pigment. I bought the darker pink they had. This hairdye was so unpigmented it didn't even slightly stain my BARE HANDS. I caked this hairdye in my pretty short hair, I used the entire bottle. My hair is an ugly shade of highlighter orange, and it looks like I've had it for weeks (this all happened last night). I am upset. The employee was nice and conducted themself well and all, but the recommendation was awful and I am now the world's ugliest human highlighter.

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    Sally Beauty - cosmetics - Updated July 2026

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