I absolutely loved my impromptu experience at Ella Blu. A few months ago, I went to an appointment…read moreat DB, and it was dirty, very impersonal, and surprisingly more expensive than I thought it would be. The manager was pushy, and the sales associate basically gave up on me once she realized that I wasn't going to buy anything that day. I felt so overwhelmed and disappointed that I decided to wait another month or two to start looking again. About a month later, I saw a dress that Ella Blu posted on their Instagram. Between hearing my coworker's amazing experience at Ella Blu, falling in love with the dress on Instagram, AND the trunk show discount, I decided to stop by an hour before closing ON A FRIDAY to just try the dress on. Catherine was my sales associate, and I couldn't have asked for a sweeter person to help me out. She asked about our wedding and really listened to what I wanted. The showroom was beautiful, and the dressing rooms were very large and pretty! The Instagram dress wasn't for me, but the second dress they brought in was AMAZING and I was immediately sold. I finally felt like I was in a fairy tale. Since my mom wasn't with me that day, I decided to still purchase the dress and take her to "visit the dress" the next day. Catherine was such a sweetheart with my mom. My dress buying experience was totally different than I imagined that it would be, but it was WAY less stressful this way and I bought something that I really LOVED.

Horrible experience. Called TWICE to confirm that I could bring in my dress (special ordered from…read morean overseas designer) to try on accessories to match and was told both times it would be perfectly okay, and that is would be PREFERABLE to bring it in to find the best match (they told me they confirmed with a manager). So, I booked the appointment. However, once I got there I was met by a very rude older brunette who said that I should have been told this wasn't allowed, but she went and talked to her manager and came back to say that I could, but I was not allowed to step out of the dressing room - if I had known this, I would never had booked. Then, she proceeded to be very rude the entire time and made me very uncomfortable. Finally, my party and I got fed up and just left. If you want good quality designer gowns AND good service, please, go out of town to a real high quality boutique. This was not it.

I googled places to hem my new satin pants that were too long and up came Castillo, it's actually…read morewalking distance from my house. I went in and the cutest little lady came out, she measured my pants and gave me a date to come back for pick up. I was super pleased with her work. Also the price was reasonable.

From the owner: Evening gowns, prom and homecoming dresses, custom designs, and alterations.read more

my lady friend wanted to look at wedding dresses, so we stopped by here first, as we found it on…read moreGoogle, and it seemed like a good place to start our search. Upon entering the store, the lady that helped asked her what kind of dress and wedding she was having. when she said she was not having a church wedding. The lady simply looked at her and said well you will not be looking at the beautiful dresses, then will you. My friend was horrified, and left and cried until I took her to the next place. horrible, absolutely horrible .

Place was unprofessional when calling to get details , didn't mention they had relocated locations…read morewhen confirming appointment. Address on website is incorrect.

Very small boutique not a lot of options and not very good service or help in finding a dress…read more No photos permitted is a bummer how will I remember if I liked the dress or not. You should change the policy, we won't be coming back after we visit another 2 stores because we can't remember what dresses we tried at your boutique

I found White Lace bridal while browsing Yelp. After reading that they had a good selection I gave…read morethis place a shot. I was pleasantly surprised at how beautiful the store is and how amazing their dress selection was. I easily found a few dresses I loved but took a day before rushing back and purchasing the dress I fell in love with. The staff member that helped me find my dress was so welcoming which made me feel so good after having been rushed off the phone by another staff member because they were to busy to answer my question about dress colors prior to me purchasing my gown. I understand being busy but that did make me feel a bit off knowing I was purchasing with them. Even though I only had that one issue during the purchasing process I'd still recommend any bride to try this place out! They have a great selection of gorgeous dresses you'll be sure to find the perfect one for you! Alterations were a bit of an issue. I scheduled probably too far in advance the first time and the seamstress reassured me to come closer to my wedding date. After my first fitting I left super excited to pick up my dress the following week. I arrived to pick up my dress but was shocked to see that not everything was completed and I had to wait longer in order for them to fix the issues. Overall they did have the work done that day I just had to wait longer than I had expected. My dress came out beautiful but wish I didn't have to deal with that stress being so close to my actual wedding day.

I was a former employee and didn't have the best experience. They have a wide selection of dresses…read more The mangers are unprofessional and have favoritism for employees. One of the mangers is rude and insensitive with the young girls telling them about their weight.

Found my dress in 20 mins. Emma knew exactly what I wanted…read moreand gave me the perfect dress for my wedding! My dress was a fitted dress like a mermaid shape. Thank you so much for helping us. Cause my husband will freak!!!! They really helped bring the price down for me and showed me dresses that fit my body type. I got my dress for $500!! I have a hour glass body, So the dress fit so beautifully! Everyone was so friendly and I was so thankful! I love love love my dress!! Btw u have to try things u assume might not look great, I never thought I would have a dress like this! I was always shooting for an A line dress. So go there opened minded!!

This place is amazing! The staff was so nice. Cierra helped my niece look for her bridal dress and…read moreshe was so patient and helpful. I highly recommend it!

Cierra was fantastic! She's helped me twice now and has been so attentive and patient each time…read more Thank you so much Cierra for your help and for getting me into a dress that fits perfectly!

Good selection of dresses but pretty lousy customer service…read more Despite being the ONLY customers in the store, it took Herculean effort to get any of the two ladies to leave the counter to help us.

Lazy employees. On a holiday Friday they advertise they close at 3, which is not the case. They…read moreclosed at 2:30. Though it may not seem like much, when you need an emergency wedding dress because of unfortunate circumstances you'd hope a "good store" would stand by their word. If you're willing to wait in the 45 minutes of The Fountains traffic and be disappointed by laziness, this is your store.

I want to warn others about my experience with Danira Chavez/ bridalsandxvsuppliers. I purchased a…read moredress over $1000 for my daughter's quinceañera last summer 2024, and she failed to deliver what was ordered and promised. On several occasions, Danira Chavez, presented different dresses, attempting to convince me to accept an alternative. On my most recent visit, despite repeated assurances, the dress provided was not the correct one. When I directly confronted Danira Chavez and requested honesty about the situation, she avoided the conversation and walked away. I strongly suspect that the original dress was sold to another client as my daughter's dress was in store and not something that had to be ordered. This was supposed to be a special moment for my daughter, her dream dress and it turned into a very disappointing and stressful situation. We ended up having to settle and take whatever dress she tried to pass off as my daughter's due to time constraints. Please be cautious before doing business with this vendor. I'm sharing this so no other family goes through what we did. I did leave this same review/experience on social media and numerous other people had also been scammed by her. Located Downtown, El Paso, Texas

I wish I could give zero! Danira Chavez took advantage of the fact that I couldn't give my daughter…read morea quince and had to go for the sweet 16 due to health issues.Contact was sign 5 mints ago, total bill for 2 dresses was $800 (deposit $200) FIVE months later with nothing to show us Danira asked for $300 cash app;) NON REFUNDABLE! Be careful who you trust!!