I've came here a year or two ago don't remember very well, the day before yesterday night I was cleaning my glasses when one of my nosepads broke off never had it happen so the next morning I gave a call to this wonderful group I talked to I believe her name was Carson sorry don't know how to spell your name but she got me an appointment that day very quick, then when I came in I got help from Karen, she replaced both of my nosepads and readjusted my glasses quick aswell while trying to save the other nose pad. Last time Karen was just as helpful when picking out specific glasses for my tbi condition so I appreciate Karen and her team very much. read more

I have be seeing Dr Waldo for about 5 years. Every pair of glasses I got even after a cataract surgery didn't work. I complained each time, told to keep wearing them.. When I first went to see him I had a bleed behind my optic nerve. Yes he watched it but last year decided I should be seen by a Retina Specialist. He said he sent a refer to a Dr on the east side of town that was in Aug...I saw him in Nov and said I never got a call about my eye. After a couple of days they said the fax machine wasn't working and they would fix it and get the referal sent. I ended up finding my own Specialist, made my own appointment and informed his office where to send my info. Long story short, I now have wet macular degeneration and due to the scar tissue that was building up in my eye for some time I won't get any of the central vision I lost back. I have to get monthly injections in my eye. Dr Waldo is a nice guy however if you need more care then getting glasses maybe look elsewhere. I asked my eye specialist if this scaring and damage was due to the bleed I had in my eye for all these years. He nodded slightly and said we just have to move forward. Sigh I am returning to my first Ophthalmologist who is more qualified to care for my eyes long term. read more

How do I start? I have been a patron for a very long time and have done everything in my power once retired to continue. Why? I love my optometrist, Dr.Scofield. Dr. Scofield is funny, warm, sweet, and excellent at what she does in every aspect. My eyesight is in very good hands. I would be lost without Jackie's and Andra's support. Jackie has a talent to get my glasses cleaner than anyone. She also tunes into your likes and dislikes quickly and is so kindhearted. Andra is just plain nice. Nice is always good. Actually, all the staff is great! I'd like to address one more thing about Salmon Creek Vision Center...Yes, they do carry some high end frames and the prices aren't on the frames. I went through a very rough time and a pair of high end glasses made me smile a little more when I looked into the mirror. The frames were my choice as they carry all levels of prices on frames. When it comes to pricing questions... I just say, "Heh, Jackie, how much are these?" And poof like magic I have the answer. read more

My first appt. went great. Everything as it should have been/expected, on time, professional, etc... that a promising start. The Dr. was very helpful/knowledgeable, answered all questions and listened. read more

I saw dr. Waldo for a new prescription glasses. Bought glasses from Costco, the prescription was a bit off, I came back to double check. Yes I got charged again for him to do his own quality control. I finally had an optometrist from Costco to get my new prescription (third time was a champ), Costco redid my new glasses without additional charge. In summary, Costco guarantees their service and quality. I won't go back to this place, ever! read more

A beautiful office. The staff is friendly and helpful. Dr. Waldo was knowledgeable and easy to talk to. I'm happy to make this my new office for eye care. read more

Dr Scofield has been my Dr since moving to Vancouver over 5 years ago. She is wonderful. She only works on Wednesdays so can be challenging to get an appointment with her without a wait but ask to be put on the call list so if she has a cancellation they can call you and move up your appointment. She always makes me feels right at home and she makes me feel like a friend, always checking in on life, work etc. Even with Covid, my appointment started on time and was very clean without feeling like a stuffy Dr's office. I would highly recommend seeing her for all of your eye needs. read more

I've been a patron since the Doctors bought the practice. They are both great but I've seen Dr. Scofield for the last several years. She is very personable, professional and thorough. Even during Covid, they made it possible to get my contacts in a timely manner and also provided an emergency pair when I ran out but wasn't to my exam date. Totally trust them with my vision. read more

This is just to say thanks, I was seen by you and ordered my single focus music readers from you just before everything got shut down. It took too long, but that could be EyeMed, or whatever. Anyway, you got them and let me pick them up after the pandemic shutdown. They are great, I wear them for the computer as well as music. They have improved my life. read more

Going to keep this short: I've been going to Dr. B. Waldo for the last 13 yrs. and I always recommend him to my friends. read more

An amazing team of doctors! I can't recommend this place enough. Not only are they patient, but super kind. Kylie, the front desk and Chris are so sweet and eager to help the second you walk in. I had an emergency situation where I was on my last pair of trial contacts, but one ripped on my way to class and Dr. Waldo made sure I had another pair ready to go before my check up appointment. It is seriously the little things that count. Not to mention, I have never seen better in my life-I had gone to other doctors who gave me wrong prescriptions but now I can sit in the back of the classroom and see clearly. Please don't look anywhere else for eye doctors, this husband and wife team will hook you up! read more

Salmon Creek Vision Centre seemed promising, but they really dropped the ball. Dr. Waldo was thorough with his examination and that was all fine, but I wanted tinted lenses. They took three attempts but got it wrong every single time. First time, completely wrong color; second time no color; third time wrong color again. I picked a sample from their sample box and even brought in photos for the last attempt, but the person that was working the front area where you select frames, etc, either wasn't experienced or was not good at communicating what I wanted. Ultimately, I had to pay for brand new lenses with my own cash the forth time in order to make it right. read more

Dr. Waldo as staff are incredible. Very nice and thorough. They explain everything in easy to understand dialogue. Also the new office is beautiful and very comfortable. The only thing that was a little disappointing was that it was Jackie's day off and she is great. Hi Jackie . Always the best. read more

In my opinion, there is a way to ensure guests are COVID compliant and still make them feel welcome. And for me, I've had better experiences elsewhere and would not go here again. When my daughter shopped for frames, there are no price tags on them. You have to ask the price of each frame you're interested in and it slowed the process tremendously. When I was given the lens price, there wasn't disclosure that it was for ONE lens. Then, the attempts to upsell additional items were off-putting. When I got the price tag for the glasses I was actually shocked but my daughter was finished with her selection so in the interest of time I finished the sale. When she picked up her glasses, she was chastised for not scheduling an appointment first. I have always had eyeglass pick up be a walk-in deal anywhere else I've ever gone. As soon as she put them on she knew they were not right and they encouraged her to continue to wear them and ease in. She left frustrated. I called back a few days later to say the glasses were not right and Chris did encourage me to have her ease into them. Now a month has gone by and the glasses are still not wearable. They have been good about re-checking her prescription but I felt a YELP review is good. read more

First time patient. Dr. Waldo spent lots of time with me working out my needs, gave me suggestions, and was extremely informative. I've never had an eye doctor spend that much time explaining my options and eye health. I VERY much appreciated it! read more

Love the providers and staff! Always friendly and accommodating for me and my family.

I agree with one of the other "not recommended" reviews when they say that this practice tries to upsell everything. When walking in, it is a small office with a very "boutique" feel, which I guess is what they are going for with the name brand frames and no prices posted for anything. It gives the customer the feeling that they are shopping at a luxury store, even if you only have a modest budget. You must ask for prices for anything you are interested in and the staff inform you that the price includes x, y, z (scratch coating, anti-reflective coating, polarized lenses, special progressive lenses, etc.), but it is like pulling teeth to get a cost breakdown so that you can calculate the cost without all of the bells and whistles. Finally, even with government insurance benefits (excellent coverage), I was told that one pair of glasses would be over $350 out of pocket at a minimum!! I could get at least 2 pair (if not more) for the same price somewhere else. In addition to upselling, they also tried to collect extra money from me while still billing my insurance for the same charges (double billing). After I called my insurance company to verify my benefits, Salmon Creek refunded my money. They also refused to give me a copy of the prescription that I paid for, holding it hostage so that I could not order glasses and/or contacts from another office. read more

After moving to Vancouver, I needed to find a new optometrist, so I made an appointment at Salmon Creek Vision Center. Although Dr. Wolda was very knowledgeable and thorough, I was put off by his frequently calling me "lady." He was obviously seeing other patients at the same time because he left for several minutes at least twice, and I could hear him greeting others with "Hey, lady!" I felt a little railroaded into buying a heat mask I didn't really want. I ordered new lenses and was told my glasses would be ready in 7 to 14 days. They came in on Day 17, but they couldn't give me an appointment to pick them up until Day 21. They did offer an earlier appointment when I protested, but made sure I knew it would be on someone's lunch break, so I felt badly enough that I accepted the later appointment. Even considering COVID, that's a long time to go when you're required to wear glasses to drive. Anyway, I won't be going there again. read more

I see Dr. Scofield at salmon creek vision center and I would not see anybody else! I have a few serious vision issues including a retina disease, severe myopia and a few other things. She does an excellent job of retraction and explaining for me and I have more complications than most people.I highly recommend her! read more

took my 8 yr old daughter in for a visual exam because she was complaining of not being able to see far away. The staff was super friendly and greeted us right as we walked in. Dr. W was great and detailed. The assistant helped my daughter pick out the perfect first pair of glasses. Totally recommend. And the entire family has appointments now. read more

I was very impressed with Dr. Waldo and the complete staff at this office. Dr. Waldo was charming and personable while still being quick and efficient. The staff treated me well and as if I was their only client. The office was small but comfortable and upscale without being pretentious. I did end up buying my glasses somewhere else do to the limited selection here, but as far as getting a prescription goes, I would highly recommend them. read more

This is the worst vision practice I have ever come cross. They made me believe that the visit is covered by my insurance and then bill me for something I have never be charged in other optometrist office. The staff were inpatient in answer my question about the prescription. I asked the doctor price for a fundus photography and told her that I did it with my previous eye doctor for $10. The doctor said she did not know the exact figure but should not be much more than what I did before. The bill come as $107 for the fundus photography. I don't think $107 is not much more than $10. This is the most expensive and one of the least satisfactory eye practice I visited. read more

I don't ever give reviews but feel the need to based on the experience I recently had. Something didn't seem right about this place from the moment I stepped foot in their office. Their customer service was awful, they have slim selection of glass frames, attendant didn't seem to know what she was doing, professionalism was extremely lacking, etc.. I will not be returning. read more

Today I came in for a check up, and I met with Dr. Schofield and a lovely lady named Jackie. Everyone in this establishment is skilled and can develop a great relationship with you in an instant. Definitely go to them for any optical needs, glasses, check ups. I was in and out in a jiffy, while getting all of my questions answered and I felt 100% comfortable. Thank you Salmon Creek Vision Center!!! read more

I would recommend this practice. Having worn corrective lenses for over 30 years, I think I have some experience with eye doctors. Dr Scofield is a pro. She takes the time to understand her patients situation and concerns. This is a top notch practice. You can't go wrong here! read more

I will never go here again . They're way too expensive I sat in the chair for the very first time I went there for over an hour and a half and then he came in the next time I went in and try to make excuses it was the worst experience and professional I will never ever go there again I recommend no one to go there terrible experience and way too expensive for what you get read more

Dr. Waldo is very professional. He is also a great person. I have been going to him for over 10 years.

These people are JERKS. I was told I was being dropped as a patient because I had to reschedule several appointments...even though I always called to let them know. I was dealing with serious health issues at the time, and I explained this...but Dr. Waldo was an ass. Stay away from here!!!! read more

I took my father here to have his eyes checked after he had experienced some darkness around the periphery of his vision. I liked the doctor enough to schedule myself for exam as well. Unfortunately I don't remember the doctor's name, but he was very friendly and knowledgeable. I also like the fact that he did not try to push me into new glasses that I would only use occasionally. And I prefer when my doctors are just that, and not sales people. read more

My husband and I think Salmon Creek Vision Centre is the BEST. We have tried many other places and we finally feel we are in the most competent hands for our eye care! Dr. Waldo and his staff couldn't be more knowledgeable, helpful, professional, and friendly. We highly recommend Salmon Creek Vision Centre! read more

I have been going to Dr. Waldo for a few years now. He and his staff are courteous, pleasant, and professional. I recommend Salmon Creek Vision Center! read more

I've had nothing but fantastic visits at Salmon Creek Vision! Dr. Scofield is so comprehensive and detailed oriented, all while being friendly and focused on what your needs are as an individual patient. The clinic looks amazing, and the staff has always been very courteous and quick to address any needs that might come up, either in person or over the phone. I would recommend this place for anyone looking for excellent eye care! read more

Best eye doctors in town! The provided not only amazing quality care but they made the entire experience exceptional. Staff was attentive and caring. They made the visit fun for the kiddos too. read more

Our whole family goes to them and they have been nothing but fantastic. They moved to a new office across the street which is much bigger and open. They worked really good with our kids (2 of which were 4 when they went for their first appointment) and were really good about helping us know what our options were with our budget. Never felt like they were trying to pressure us into buying something we didn't need. Will go back to in the future without hesitation. read more

Great eye doctor, and I've been to a lot! Dr. Waldo is fast, efficient, and friendly. I have nothing but good things to say!

I've gone here for 2 years and they are unable to get my prescription so that I can see distances. I went back a few times the first year and got my contacts so I could see. This year I needed a new eye glasses prescription And then I bought my glasses from Costco. But I still can't see distances with my contacts nor glasses and Costco says that they are the correct prescription. In order for me to have SCVC check prescription I have to pay for another visit which I'm not willing to do. read more

Horrible experience. I came here because they said that they accept Eyemed insurance. What they didn't tell me is that the $200 that Eyemed would give them for my annual vision checkup would only pay for a fraction of what they wanted to charge me. My initial exam cost me an extra $107 out of pocket for a photo of my eyes. My old eye doctor did not charge me this extra $$. Dr Scofield tried to tell me that I needed several hundred dollars of additional testing that would not be reimbursed through insurance and I refused. Dr Scofield told me that I needed the testing because of her concern over glaucoma. I still refused and went back to my old eye doctor which I love. She took me in without an appointment and gave me an exam and took pictures of my eyes at no charge and told me no further testing was needed for Glaucoma. She said that the health of my eyes was very good. I felt taken advantage of by Salmon Creek vision center and will never darken their doorstep again. They only care about the almighty buck and will milk you for every dime they can get. They appear to have the latest technology available but they over prescribe the use of it to help pay for it in my opinion. They are very polite while they take you to the cleaners. read more

Dr. Schofield and Dr. Waldo are SUPER AMAZING. For 8 years, Dr. S & W have been incredible to me. I have an issue, "Jule", and 10:30 pm on a Friday/Saturday or any night, I can contact them and THEY have met me at the office to help. No hesitations, no excuses, no anything. I'm so BLESSED AND GRATEFUL to have them as part of my "eye team" but more importantly, part of my heart. They are truly, the most genuine, sincere and loving people. I've referred everyone I know, continue to do so, and those people always are so happy. It's a family at Salmon Creek Vision and it has always felt like that, and continues to feel like that. The staff is super amazing. I just wish ALL of my doctors were like Dr. S and Dr. W. XOXOXOXOXO read more

The moment I walked in the door I was greeted with a smile and a very up beat receptionist. There is nothing more that makes me happy to walk in to a Dr's office and have everyone be happy and joyful. Dr Waldo is patient and answers my questions. I felt like family when I was at Salmon Creek vision center and that is very important to me. Thank you Dr Waldo, Sara and the gang for such a great experience. read more

Just visited Salmon Creek Vision Center for the first time Dr. Scofield was wonderful. Explained everything, provided helpful information, is very engaging. Would recommend her to anyone read more