Michelle provides professional, high quality skincare services. The Center is clean and pleasant…read more Highly recommend.

I had a leg wax for the first time in years. Don't remember it being very pleasant years ago, but…read moreMarisol put me at ease immediately and it was over before I knew it! Two weeks later and I'm still admiring her work..perfection! Wonderful front desk staff. Immaculate salon. Will return for more services.

I went for my third time today for eyebrow wax and tint. I was pleasantly surprised she remembered…read morewhat we did the last time and had a recommendation for a positive change. I'm extremely happy with the results. She is extremely professional and friendly, which is the perfect combination. I look forward to returning for additional services. She also offered me a military discount, which I didn't expect. Very positive experience!

I read tha fantastic reviews the Burke Facebook group and knew Poonam was the one who could fix my…read moreeyebrows. She skillfully waxed, shaped and tinted my brows and I couldn't be happier. Her spa is not a secret and it was worth the wait getting an appointment. I feel like I also made a new friend today, Poonam is that comfortable with her clients! I'll definitely be back for a facial, highly recommend Cloud 9 Spa.

Tina is a gem and I'm so glad I found her. Her attention to detail is perfection and strives to…read moremake you look and feel your best. Tina's studio is immaculate; I'm always so impressed with how clean and fresh the place is. She is a one woman business so she does require reservations and she does request you text upon walking in the door, which I greatly appreciate so my privates aren't exposed to strangers and there is a sense of serenity and privacy. Her pricing is very affordable and fair. I wholeheartedly trust this woman to do whatever she wants on me because she is just that fabulous!

I have never been treated so poorly by a service provider. I stopped going because I was…read moreuncomfortable and anxious each appointment. I find her prices to be higher than other studios, which I am ok with if the service is great, but unfortunately I was made to feel like she was doing me a favor and I was waisting her time. Unfortunately the laser treatments did not work and grew back pretty quickly.

12/2/23 If Return Of…read moreThe Mack was a big hit in 1996, then the return to Wax Me Baby should be too. Well I ended seeing Lisseth today at 3:50pm.  My original time should have been at 12pm, but work just got in the way. Lisseth ended up being my technician for the day.  I found out that Jocelyn R  only services females.  This would have been nice to see on the website so I wouldn't have wasted my time choosing her. Upon  entering Wax Me Baby, I was greeted by Lisseth.  Lisseth give off a cool vibe, but she was feeling a bit under the weather.   Since both of us were wearing masks, we both got down to business much quicker. Once undressed, I climbed onto the table using the little black towel to cover up...it wasn't necessary since  my lower anatomy was going to  be worked on.  Lisseth powdered up The Male Bikini Tight area and thighs. The feeling of the warm green Wax on my legs felt great.  Lisseth  proceeded to apply long lengths of wax to the areas that needed hair removal.    Lisseth wasn't really up for chitchat  and as she worked, her demeanor seemed to darken much like the ambience in the room.  It felt like it to me. Anyhow,  Lisseth  must be thinking of the game Need For Speed, because she was definitely going the distance on removing body hair.  Lisseth was going for speed. And I paid my dues. Time after time. Hair was left on my body. This is a serious crime.   The rush job I recieved wasn't to be admired.    If I hadn't  had a family emergency during my waxing, I would have caught the numerous patches of hair Lisseth missed. Granted Lisseth had back to back appointments with other clients, but upon looking at all the hair  that was missed, it's amateur hour at best.   Things just felt very different at Wax Me Baby this time around.  I doubt this review is going to win me any favors either...yet "it is not possible to accomplish something worthwhile without adverse effects elsewhere."   Since I said that, my review on this business  is the only worthwhile thing I got out of this experience.   I won't give this experience a total bust.  Lisseth  did do an excellent job at the clean up of leftover wax and this speaks volumes.  I overheard Lisseth greet another client as I was getting dressed.  From what I heard, the warmth in Lisseth's voice was much warmer than that what I received. Like she wasn't faking being polite.  I take this with a grain of salt.  Hopefully I am wrong. Once again, if I hadn't been in a rush to get home for a family emergency, I would have caught the missed patches of hair. If I had seen the missed patches of hair, things could have been different.   As it is, only annoyance is what I am feeling along with the tip I gave Lisseth.   This was round 2.  I am not sure if there will be a round three.  According to DMX "Won't be a strike three, 'cause I don't play fair I'ma look you in your eye while he hit you from the rear."   And so I guess I'm outta here for good. Ain't No Sunshine when it's on.

3.8/5 Got a Groupon…read morefor my visit. Haven't had a wax in a while so I was super nervous. My waxer, Jada was nice but she didn't hold much of a conversation or explain aftercare. There were a few pieces of hair left but I didn't mind that too much. The hard wax definitely hurts more than sugar waxing. I forgot about the pain! Once you enter, they bring you to the studio room that had a bed with a small towel. Full transparency, the place didn't really seem "clean" the old towels were just thrown into a bin and was hanging out of the bin (yuck) and my finger touched something wet on the side of the bed as I was getting on. I'm hoping this was just a one time situation but I'd pay more attention to the appearance of the salon to make clients feel safe since we all come here vulnerable!

Allure is awesome! I only get pedicures twice a year or so, but this has been my spot for half a…read moredecade. The nail tech are friendly, professional, and very skilled. Vibe is very chill and peaceful. Highly recommend!

I wish the polish wasn't so old and the polish job was quality to the end of the nail. Or at least…read moremake sure the pedicure files the nail to match the polish. It looks like I did it myself.

I, too, was at the salon when the incident with Ava happened (see her response below). I have gone…read moreto Fancy Nails and always received impeccable customer service from all the employees. I have loved my nails each time I left the salon. Ava went to the salon for color change, but also wanted to put her own chrome that she had brought from home on her nails. She doesn't realize that people go to the salon for the service of getting their nails done. The prices are set for the labor cost and not product. As she mentioned, she came in for a gel polish change. If she wanted chrome on her nails, she would need to apply the chrome, gel top coat AND then cure it with the UV light that the nail technician clearly provided. It's like me bringing my own cup to McDonald's to get a fountain drink, but not pay because it's my cup and not the McDonald's cup. ‍

Do not have Lisa help you. She moves to fast; instead of a massage, she put hot towel. She didn't…read morecompletely remove old nail polish. When I mentioned it, she said it was only a little bit. The entire time she was trying to upsell me. I accidentally nicked the nail and she huffed. I then paid her in cash. I asked her for receipt, she said no receipt.

Excellent massage with a relaxing atmosphere. The therapist was attentive and professional, and the…read morewhole experience felt very calming.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

This was my first time here after being recommended by a family member and the service and quality…read morewas amazing. Everyone was knowledgeable and helpfu. Nargis was an amazing stylist and gave great tips for my thick hair that ended up having natural curls! I will definitely come back again.

I came here and got my hair done a few weeks ago. Everyone was really helpful. I wasn't sure what…read morestyle what I wanted but after consulting with one of the hairdressers, she pointed me in the right direction. I absolutely love the way my hair turned out. I will definitely be coming here again.

I have been having problems with acne for a few years now. I've been through many different…read moreroutines and with two other skin care clinics similar to Wynn. To say it frankly Wynn has done the most for my skin and gave me the most value for my money. I would go to other clinics spend the 100 and all they would do is apply some cleanser, extract my pimples, and apply some lotions after. Hurts a ton and was in my opinion short/not worth the 100 for getting the same service every time. At Wynn, they cleansed, extracted WITH TOOLS (big deal to me, it hurt less etc), applied lotions/masks and more. They did so many extra things that I didn't expect and they also had a legitimate regimen. Extraction, peeling, needling, some other things that I can't remember all the way back to extraction. All in all, good service and they knew how to treat me. Check out the $500 package deal for 5 sessions. That's what I did instead of buying the treatment days individually

If you are looking for a good relaxing facial look no further Joy is amazing. I have done different…read morefacials and they all include a massage. Joy will always try to accommodate your schedule she's very personable. I've tried other places and I always see myself coming back here.

I have been going to Pooja for a couple of years now. It is really easy to get an appointment with…read moreher via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!

The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked…read moreappointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.