1. Salon Centric

    1. Salon Centric

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    Richfield, MN

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    Salon Centric

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    8 months ago

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    Skin Rejuvenation Clinic

    Skin Rejuvenation Clinic

    4.3
    (49 reviews)
    1.0 mi
    $$

    When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

    The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

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    Skin Rejuvenation Clinic
    Skin Rejuvenation Clinic
    Skin Rejuvenation Clinic

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    Ulta Beauty

    Ulta Beauty

    3.4
    (21 reviews)
    1.9 mi
    $$

    I visited Ulta for the first time today specifically to purchase a perfume that is only sold there…read moreand to find a vanilla-based body oil to layer with other fragrances. Unfortunately, my experience left a very negative impression. While browsing, I mistakenly tried a small amount of a body oil on my skin without realizing it was not a tester. I immediately understood my mistake when Julia informed me. However, instead of simply correcting me, she made the situation feel unnecessarily public and embarrassing. In front of other customers, she emphasized that it was not a tester and that the product now had to be removed. After I apologized and explained that I genuinely didn't know, she continued bringing it up while walking me to the body oil section. The interaction became even more uncomfortable at checkout. I mentioned that another employee, whom I believe was named Braylen, had helped me locate the perfume I originally came in for and had already brought it to the register. Julia then abruptly grabbed the bottle of oil I had mistakenly opened and placed it behind her in a manner that made me feel as though I was being treated like a potential thief rather than a paying customer. To top it off, after the entire interaction, she asked if I wanted to sign up for Ulta's rewards program. That felt incredibly tone-deaf considering how unwelcome and judged I had already been made to feel. Overall, the experience felt condescending and, at times, dismissive in a way that left me feeling uncomfortable and singled out. It gave me the impression of bias, which was disappointing for my first visit. First impressions matter, and unfortunately this did not make me feel respected or valued as a customer. Little Miss Julia might be a closeted racist!

    What happened with the good customer service ? No wonder…read morewhy the world of business is going with robots instead of humans . You walked into a place and the associates find more important their personal conversations instead of acknowledging who walks thru the door . People are no longer happy to see you walking in . It is like we as customers are an annoyance to them . I drove far to this location for one item and it took a long time for someone to even know that I was there . I guess next time I will I'll visit the online sites since I know what I want a save me the hustle of being ignored . By the way , there were only 3 customers in the store and not one other associates. Been a customer since 1994 so sad

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Salon Centric - cosmetics - Updated July 2026

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