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    Salon de Belleza Roxely

    5.0 (2 reviews)
    Closed 11:00 am - 7:00 pm

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    Services - Salon de Belleza Roxely

    Haircut

    Hair styling

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    Plum Fancy Hair Studio

    Plum Fancy Hair Studio

    4.2(23 reviews)
    1.8 mi
    $$

    Five starts again for the beautiful Rachel at Plum Fancy Hair Studio!!…read more After getting my hair colored and trimmed last time (and hoping that would bring the life back to my hair) I realized that my hair was begging for a larger reboot. The ends were dry and super thirsty. I had been growing my hair out for a while and when you're growing out old hair color this can happen no matter how well you take care of your hair. No matter what product I used my ends were just so unhappy. I saw a post on IG that Rachel had an opening the next day (follow them on IG! It's the best way to see last minute openings!!) so I messaged and grabbed a spot. PURE PANIC SET IN YALL!! Lol. I had been growing my hair out for so long and now I was thinking of cutting off a good amount. It was like watching a scary movie where you're not sure you want to keep sitting there but at the same time you're super excited to be sitting there. Lol. I went through hours of the "should I cancel?" fear. After telling myself over and over it was a good thing I went for my appointment. Once again Rachel's smiling face (it was behind a mask but with some people you can just see the smile radiating) greeted me. I told her my plan and showed her a photo. She was instantly excited and said my idea was going to be gorgeous so I felt so confident pushing forward. After she was done there was so much dead hair on the floor I questioned whether or not it needed a eulogy before being swept away. I looked in the mirror and felt beautiful and so positive about what we just did and part of that was because Rachel was really excited about how it turned out. Ladies (and gentlemen) if you can find a stylist who makes you feel absolutely beautiful even when you aren't too sure about yourself....THAT is an amazing stylist. Rachel's positivity for life in general is infectious and her confidence in doing her job well is stellar. I've also sent my husband to see her after he had a not so great first haircut experience here. His hair turned out amazing as well and he was so happy with the result. Rachel is just an overall good egg so if you are looking for a new stylist or just want to support a local newbie then she is your girl! Thanks again Rachel for making me feel like I can take on the world even if it is with a little less hair! Lol.

    Terrible communication. They said they didn't have time for me today after I clearly stated what I…read moreneeded and had an appointment. They wasted my time, PTO, and money (paid for 4hrs of parking) just to turn around and leave. This issue falls on the booking coordinator to properly understand and clarify a customer's needs before scheduling an appointment. During the booking process, I clearly stated that I wanted color services to help blend and conceal my gray hair, along with highlights and lowlights. I also explained that I had reference photos because I wasn't certain of the correct terminology. Having grown up around the salon industry, I understand that it is the booking coordinator's responsibility to ask clarifying questions rather than make assumptions about the services being requested. Instead of taking accountability for the miscommunication, the response I received was dismissive and unprofessional. The lack of customer service, accountability, and willingness to acknowledge the mistake has left me with little confidence in this business. As a result, I will not be returning or recommending this salon.

    Photos
    Plum Fancy Hair Studio
    Plum Fancy Hair Studio
    Plum Fancy Hair Studio - Jordan

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    Jordan

    Salon de Belleza Roxely - hairstylists - Updated June 2026

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