Can't say enough great things about this gym and location. I came here today with a free pass to…read moretry it out and I had one of the best workouts today in a long time. This place is clean, greet and tons of equipment that are well kept, great vibes and an awesome staff. Met Jonathan and Dianna at the front desk and they were welcoming and friendly. Loved the place so much that I ended signing up. Best gym in the SouthBay hands down.

This gym has gone downhill the last several years ever since new ownership took over…read more The amount of insulation hanging down from the ceiling, as well as roof leaks during the rain season is concerning. I don't think free floating fiberglass is good for the lungs. The J cups that hold barbells in the squat racks are missing screws and constantly coming loose. Maintenance/staff that are normally seen servicing equipment said "they'll take a look at it". It's been on-going for over a year. They make rules like "no tripods allowed", and then you watch staff walk by people using them and say nothing. The general vibe is also just worse than before. People slamming cabled weights just to make noise, thick smells of perfume/body spray, new soap dispensers / quality of hand soap is garbage.. There used to be no phone calls allowed on the gym floor. Now people are on a call throughout their whole workout with no consideration. Very unfortunate as this place use to feel top-notch.

I've had a few different memberships at varying gyms across the bay but didn't have one for a…read morecouple years as a I worked at one. I chose City Sports due to 24 completely going down hill since I used to be with them a decade ago, and Planet Fitness doesn't have a pool. As a swimmer, this is my main form of cardio. Nate was wonderful helping me sign up and answering all of my questions I had. He's excellent with his customer service and making the customer feel heard. With my signing up, I was given a free personal training assessment and trial. Kiran was knowledgeable and impressed with my strength. At the end of the session, I was sat down with Alan, who I am assuming is the personal trainer manager. As somebody who used to sell 30+ cars a month when I was in car sales, I know the first thing about sales is to listen to the customer. Repeatedly, I was cut off from saying anything to Alan about my background, what I wanted and what I needed if I wanted to consider personal training. I barely was able to think about an answer to a question he would ask. I also recognized the typical car sales tactic of, "Which price works best for you?" I still decided to hear him out and see if this aligned with me financially. The prices are quite high, so I apologized as I felt like I was wasting his time then and I understood what it was like being on his side of the desk. He stopped smiling at me and started shuffling the papers. No, "Thank you," "Let me know if anything changes," etc, nothing. Just complete silence and an obvious look of annoyed rejection. I was a bit confused so I said, "Um..." and he dismissed me with a cold, "You're free to go now." I asked if I could take the paper with me with the rates on it and he said I could take a picture of it. Classic car sales maneuver! But this is for personal training, which should be more insistent on the customers needs due to their health. My experience with Alan has ensured I definitely won't be signing up for a personal trainer in the future, probably at any location with City Sports. Overall, the gym is pretty clean and the machines are in working order. The pool is VERY clean as well, which is surprisingly hard to come by in most gyms nowadays. I don't get service inside though and even with the WiFi, I still can't connect to YouTube to do mat Pilates in the aerobics room :( TLDR; Nate is great, Alan needs some training on his customer service and learn how to be a better sales person. Gym is clean but needs help with cell service/WiFi.

Janitorial staff is extremely rude in the morning watch out. Craziest thing I've ever seen at a gym…read morewas a janitor barricading himself in the gym by tying the doors closed with his belt because he wanted to mop the floors. I stood outside with about 15 other people from 5-6am watching this happen it was truly unbelievable.

Came in with my husband yesterday who Is a member. After my…read moreworkout went to the front desk to ask about classes and this older woman was so deep into her newspaper comic strip that she looked annoyed that had a question for her and she barely gave me a head nod and didn't even look at me. Extremely rude! If it wasn't for Lorita who jumped in to answer my questions I would have left and never came back. Make sure anyone at the front has decent communication and customer service skills. The lighting is also sooo bad. It's just depressing honestly and doesn't make for a welcoming environment.

Matt, Gio, Ismael, Nnamdi, Sofia. Dißplaying extreme…read moreprofessionalism, patience, and positive customer service. Extremely busy nights quick cleaning crew in bathrooms and around sanitation areas. Please learn from these 24 hour employees and promote from within if possible, unless you have older employees willing to comeback for a pay raise that know how to display service and hit eft and sales goals. Your trainers are way too expensive and you guys barely break them off anything. Please stop. Pay them no less then 40 per session. They pay for the trainer not your gym.​

I've been to a few gyms over the years, and this one's been solid. It's not the biggest place, but…read moreit's got everything I need for a good lift and some cardio. The equipment is in good shape, the gym stays clean, and people tend to put their weights back which is always nice to see. The staff have been cool every time I've talked to them, and I like that it's open 24/7 because my schedule isn't always the same. It gets a little busy after work, but I've never had to wait too long for what I need. If you're looking for a pool or a bunch of fancy extras, this probably isn't the spot. But if you just want a clean gym with good equipment and a chill atmosphere where you can get your workout in, I'd definitely recommend checking it out. No complaints from me so far.

Clean, welcoming, and well-maintained gym with a great community atmosphere. The staff and members…read moreare always friendly and respectful, and it truly lives up to the "Anytime" Fitness name. No matter whether I come in at 2 a.m. or 2 p.m., there are always dedicated people getting their workouts in. The membership fee is absolutely worth it for the convenience, accessibility, and quality of the facility. I've had a great experience so far!

Plex Athletic Club is my regular go to workout place because it's the closest to my home. It has…read moredefinitely changed and upgraded over the past years. Most of the staff are pleasant, especially the front desk team. They greet you when you walk in, which makes me feel welcome. That's such a nice way to start the day. I personally haven't used the steam or dry sauna since COVID. I've heard people overuse the area & that's not cool. Many good things changed like members also don't reserve spots the way they used to. And I rarely see or hear ladies talking loudly on their phones in the locker room these days, which is a really good thing. I just want to say that Plex is clearly working with its members. Following rules, regulations, and basic etiquette isn't always easy for everyone, so better communication makes a big difference. Of course that's not easy either. A big thank you to the cleaning team. All work you do keeping the gym clean & clean towels!

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!

We ended our contract w/ City Sports due to their opening hours on the weekends. It is not quite…read morelike 24 Hour Fitness, but if you don't get there during opening, you will need to wait for equipment and machines. I wish this place is 24/7 but they open at 6AM on the weekend and it's never packed to the point where you have to wait, so it's a win-win. Service is impeccable. I love their protein smoothie bar. I have tried their recovery zone and can say I had a relaxing time getting my back and legs massaged while I read my book. It was dim and quiet, but I was by myself. Someone did go into the room to use the massage gun for a few then left. As part of my 2026 goal, I am trying to claw my way back to my old self. I will prioritize my health this year, so I will stop by the recovery room often to unwind in the quiet. One thing I noticed is that you are not supposed to film here but I still see people setting up their tripod and/or flat out filming themselves and their clients which is somewhat annoying, but other than that I have had no complaints here.

The actual facility here is great and the staff is fair- it does seem that a lot of them spend…read moretheir time on their phones and are not super attentive. My main issue with this facility is a specific group of members that have started to come in. There is a large group of people who come in to work with a husband/wife team of independent trainers. The trainers are rude and take up tons of equipment that they do not actively use- like they are trying to reserve it for their future use. When you ask them if you can work in or if they are using something they are rude and look at you like you are insane for even talking to them. This group of people act like they are the only people in the gym and completely lack awareness and any etiquette. They leave weights on machines, don't wipe anything down, and leave huge messes in the restrooms. My other issue is the amount of recording that they do- the gym has now banned the use of free standing tripods (great) but now they are using other pieces of equipment to prop their phones up on and record their workouts. On top of that- there is no regard or awareness for someone in the back of their video. I know that I have been in the back of their recordings, which I do not want to be, and have asked them multiple times to move their phones or not record and they are just rude about it and start talking crap. I have taken these issues to the front desk staff and management. No one does anything about it. I brought it up to the girl at the front desk this past weekend and she basically told me that because they are bringing in so much business they can do what they want. If that is the case then this business clearly does not value all of its members equally.

Great gym! Why? 1. Because it's not packed. So it's possible to get a full workout in and get on…read moreto the next thing. 2. Nothing is ever found with an "Out of Order" sign. 3. It's always clean. 4. The staff are really friendly. I think they know how to run a gym. :-) I've belonged to other gyms. Those gyms were packed. Stuff was broken. Cleaning got missed. Staff were preoccupied.

Forma is more a full health club than a basic gym. There's plenty of equipment, a large covered…read moreoutdoor workout area, group classes, and a heated outdoor pool. The sauna, steam room, and hot tub are also nice after a workout. Overall, a very good gym with a lot to offer and much better than the average chains.

I saw that a new gym opened up in the South Bay close to my house and I went to check it out. I…read morehad a nice conversation with the owner Michael. I was really impressed how he understood my strength limitations from a neck injury that I suffered in 2008. I have been interested in joining a gym, but didn't like the congestion of the major chain gyms. With major gyms you get pressure sales by the staff, so I appreciated that Michael didn't do that. Just by our nice and causal conversation, I knew this was the gym for me. The $50 monthly membership fits perfectly for my budget, so I was sold.

This gym has everything you need! It's a perfect gym to go in, get your workout in and continue…read moreyour day. They have great equipment!

Recently joined as a member and always pleased that the gym is always clean and doesn't have that…read moremusty sweaty smell. It's super spacious inside and plenty of parking near the gym. I do appreciate that most of the machines has a working TV screen. The restrooms and locker area are very clean as well. Some of the machines have gotten some wear and tear like the weights with ripped arm rests. There's also many times where there's not a person at the front counter. Do want to try their classes next time and appreciate they have Pilates reformer classes.

**THEFT IN GYM LOCKER ROOM** There have been 3 reported…read moreincidents on locks being cut in women's locker room and valuables stolen in the month of September 2026 alone! Yet no sign inside locker rooms reminding folks not to leave valuables. I understand it should be common sense but still a reminder would be good so people don't get complacent. There's signs outside in the parking lot reminding folks not to leave valuables in cars. The only signs I see in locker room are: not to dye your hair, warnings of steroids use, and lockers are for daily use. ** 1 star rating is for safety/security. Staff I interacted with after my whole ordeal were very supportive and nice.

Miguel is an excellent trainer. My goal was to get a 6 pack in 4 month before my trip and he…read morehelped me reach my goals by providing the recipes for success: disciple, diet, training. At the end of 4 months, I lost 24 lbs. I started at 185 and ended up around 161 lbs. My abs were much more defined and visible. I would recommend him as a trainer to anyone. I reached a plateau in my training and he helped me get over the hump.

I've had a few trainers over the past 10 years and Miguel is by far one of the best. If you are…read morewilling to put in the work, you will definitely see results. Miguel is super friendly but don't expect him to hold your hand throughout your entire fitness journey. He gives you the tools to be able to maintain your fitness outside of the gym. Going to the gym was intimidating especially after 3 kids and feeling so out of shape, but Miguel snapped me right out of right that state of mind. He makes you feel comfortable and tailors the workout routine specifically to your needs. I HIGHLY recommend his services!