Seriously a pioneer and expert with fashion color. Excellent cuts, and especially gifted with short…read morehair, no matter the texture.

Today I was a walk-in apt. My stylist was jess! She did amazing I've never been this blonde in my…read morelife and she fixed my cut and color from before. It took about four hours but it was worth my time! Yes it was expensive for my first visit but I wanted a lot done I went from caramel slanted haircut and layers on one side to blonde and evened out hair and layers.

Don't go to this place. I took my grandson in to get a haircut a lower fade. She said she knew how…read moreto do it. I told her I didn't want him buzzed where you could see his head. She did that anyway then she made a ring around the bottom of his head that went all the way up towards the crown of his head just a circle. I told her no you're gonna have to fix this. You're gonna have to blend it when I told her to blend it she took the razor blade to blend. It do not ever go to this place not sure how she can operate a business not knowing what she's doing

The only reason I gave one start is because I can't give zero. My son got his haircut here and I…read moregave very specific instructions to not cut too much hair off and that I didn't want to super short. The lady cut his hair extremely short and my son looks like he got in a freaking fight with a lawn mower at the back of his head. she kept saying "oh let me make it shorter in the back" so she could fix up her f*** up and eventually I had to yell at her to stop cutting his hair because it already looked completely ridiculous and he was basically bald in the back. he could not follow instructions and I'm totally embarrassed for my son. his birthday is in 2 days and he starts school in 3 days. THANK GOD I wanted to get his haircut AFTER his pictures today. I'm so freaking mad. do. not. go. here.

Kinda shocked to see all the good reviews... My sister who owns and runs a successful salon moved…read moreand opened a new salon in Texas which is also successful. I don't have her anymore and I just had a baby and my hair was driving me crazy as it was way too long. I figured I'd go to the mall for a hair cut as I don't have to wait for an appointment and I wanted it done that day because I was just over the length and look of it.. I knew it wouldn't be a good idea but I also thought I was thinking the worst and overthinking it just because my sister has always done my hair. She takes her time (with all her clients) and layers it to perfection no choppy look or odd sections.... Well I sat down and the lady didn't even talk to me to ask what I wanted... where is the customer service???? I showed her what I wanted.. left within minutes and the layers I asked for look so horrible!!! I knew as soon as she did the first two chops and didn't spray even water or check to see if it comes out correctly she just went chopping away. Do not recommend at all. Ladies save yourself seriously. I'll be going to another place to get this cut fixed so bummed!!

Nam did an amazing job on my hair! The vibe was warm and welcoming. I would definitely recommend…read morethis salon to someone looking for a salon to go to. I will definitely be coming back for future appointments.

Ok let's start with the fact I was an extension virgin when I arrived at Tilly's Magical or…read moreMajestic Elegance. I accidentally ended up with a consult with Tilly and what a joyous accident that was. So she made time for me even though she was already well into her work. She was honest and provided options for hair extensions. She advised me on color and styling. I truly was so excited for my appointment because I love this lady to start but she is so positive and so clearly excited and happy to do her work and make her clients happy. I got my first set of extensions and I loved them. I came in with a blah blah hairstyle that was just some hair on my head but there was nothing about it making me happy or motivated me personally. I followed Tilly's advise in the care and maintenance of this hair and found my groove and confidence. Tilly is not just a masterful stylist she is a beautiful person inside and outside. She brings an upbeat vibe while working away. The salon is lovely and has ambiance but the true focus when you go to a salon is service and outcomes. Anyone who has their hair done by a professional knows it's an investment and people want value for that and this salon delivers. Tilly is so flexible she will even let you bring in your own hair. You heard right she is so skilled and confident it doesn't matter what method you are looking for she can do it. More important she will tell you when what you want would not be a good idea and if she is sure what you are looking for will result in damage she will not proceed. I have sewn in wefts and let me tell ya her braiding game is the best in town with confidence I feel her history and experience makes her a top stylist if you need any service that requires braiding. I have that fine,limp, slippery hair and her braids stay in! The cost of this work which takes a lot of time and effort is quite reasonable here compared to others and the fact is there are limitations to what can be offered at other locations. Tilly wants you to feel good, she demonstrates excellence in her craft. The quality of the work is second to none. She is beyond creative and knows what will look good with the shape of your face, tone of skin, even eye color. She makes people who have never felt beautiful walk out feeling great. I honestly cannot express enough how much I love this lady and her work and without a doubt the confidence she has me feeling about my look and style.

Tilly is amazing!!! She got me in on a last minute hair…read morecut. It's a great cut and now she's going to give me a fresh color. Can't wait to build the relationship to keep me looking good.

Ok one more time for this cute little salon. I've now…read morecontinuously had Melissa do my hair and I absolutely adore her. She is just so sweet and nice and gentle. Very peaceful to be around while you gotta sit there for hours at a time. She really hears you too! Which is refreshing! ( And I mean she gets what your sayin.) But also, if you don't wanna talk much, she's not awkward about it! It's like she just gets it! She has done my hair twice so far and I now do not want to see anyone else ever again! Lol. She blends color so well, it's not funny. I hadn't seen someone do it quite right yet until now! So impressed! And on top of that, I feel a tiny bit better about myself today with my gorgeous new do! Thank you, Melissa! You are so awesome!!

A BAD SERVICE CAN BE FIXED. BAD OWNERSHIP IS A DIFFERENT STORY…read more I rarely post negative experiences with local businesses, but after what happened with my 14-year-old daughter at Studio 192 Salon, and especially how the owner handled it, I feel others should know before choosing to support this business. My daughter had a cut and color on August 18 after having a consultation beforehand. The appointment went terribly. Her hair became so severely knotted during the service that I and two other stylists spent about an hour trying to untangle it, at one point fearing some might have to be cut out. She lost a significant amount of hair, the haircut was badly done, and the color did not take properly. Initially, the salon handled the situation very well. Deena at the front desk was incredibly kind, reversed the $130 service charge and charged me only $35 for products. She scheduled us to return on August 22 for a no-charge corrective haircut with Jasmine. Jasmine was AMAZING. She did a beautiful job fixing my daughter's haircut. We were then scheduled to return today, August 31, to have the color corrected and were initially told that would also be complimentary. Later, Deena called to tell me that the owner, Amy, had decided I would need to pay for today's color after all. I didn't agree, but I thanked her for letting me know and decided I would pay. At that point, I just wanted my daughter's hair fixed. We showed up today prepared to pay for the color. Instead, Amy confronted me and insisted I also needed to retroactively pay for the August 22 corrective haircut because Jasmine hadn't been paid for it, even though her own staff had specifically told me there would be no charge. When I explained that I simply followed what her staff told me, Amy responded, "Then how was Jasmine supposed to get paid?" I told her that how she compensates her employee for a corrective service her salon authorized as complimentary is between her and her staff. It isn't reasonable to come back 1 1/2 weeks later and demand that the customer pay for it. I told Amy I would still pay for today's color correction as agreed, but after today we would not return. Her response? "You can get your daughter now and go, and that will be that." She kicked us out. This confrontation also happened in front of another customer who was having her hair washed. What makes this so disappointing is that Deena and Jasmine were absolutely wonderful, and we've also had great experiences with Ember. They treated my daughter with kindness and professionalism and genuinely tried to make a terrible situation right. This wasn't about me refusing to pay. I walked in today prepared to pay. It was about being asked to retroactively pay for a corrective service I had explicitly been told was complimentary--and then being treated this way by the owner when I questioned it. Mistakes happen. A bad haircut or color can be corrected. How a business owner treats customers when something goes wrong says far more about a business. Unfortunately, after our experience with Amy today, we will never return or support this business again. **** UPDATE: Adding a photo of what my daughter's hair looked like when we left the salon on August 18. She went into the salon with healthy hair and subtle honey highlights. We asked to have the honey highlights brought up toward the roots and for a curly/Deva-style cut. The photo speaks for itself as to the condition of her hair when we left. Unfortunately, the owner has now responded to a review on another fourm by essentially accusing me of being dishonest and presenting a version of events that does not reflect what occurred. I stand by what I wrote. My original post was a factual account of our experience, including giving full credit to the employees who were kind, professional, and did everything they could to make the situation right. I had hoped the owner would respond with the same level of professionalism and accountability that her employees demonstrated. Unfortunately, her response has only reinforced my concerns about how this situation, and ultimately her customers, were handled.

The owner is very nice. It was very quiet when I went. It was about 4 pm…read more The young girl did a nice job on my hair cut.

I always like to say postive things about sweet people, and the stylist that I saw for the first…read moretime last week is amazing. My bangs are the best they have been in a long time and I will hopefully be coming back for a long time. She also styled my hair and I left looking very nice. Thank you!

I Love, Love, Love this salon!!! It's clean, nicely decorated and the products they use are top…read morenotch. I was really bothered to see some of the negative reviews on here. Having known a few of these girls for years, I can be the first to say that you must try this place for yourself and remember that for every one person that is pissed, there are a hundred whom are happy and generally most people do not take the time to write nice reviews. So let me start by saying that my stylist is Nicky, however Neena has stepped in in a pinch before when Nicky was away. I love these ladies. Nicky, Phama, Neena and Liz are the best and usually the main ladies I see when I have my appointments, however all of the ladies whom work here are nice and professional. I would trust any of them to do my hair and to give me their honest opinion. I can say that in any service based industry, you are going to have people who don't get you, maybe they don't get exactly what you want your hair to look like, or maybe, just maybe you can not explain it correctly either. Bringing in a picture is great, however maybe your hair is not the same texture as the person in the picture, etc. Any stylist will do thier best, but let's be honest... no two people look the same and no two cuts will look the same either. Also you should never go to someone for four months, claim you hate your hair, they are not doing a good job and then expect a refund. If your looking for a free, or cheap service then maybe your friend who will do your hair for "coffee" is the better option for you. Also NEVER EVER treat your own hair in-between a color process your and your stylist are working on. If you go elsewhere, or put something into your hair that your stylist has not given, or recommended for you, you are asking for breakage and other issues. To anyone who reads these reviews. Remember there are always two sides to a story and take it from a very loyal client of 15 plus years (with Nicky) your will be happy here.

I've been a loyal client of Visible Changes Salon for over 20 years, and I can't say enough great…read morethings about this place! I originally saw MaryJo, who was absolutely fantastic, and when Jackie started her own business within the salon, I made the switch--and she is simply amazing! Jackie always nails my color, and I constantly get compliments on it. I've recommended her--and the salon--to anyone and everyone looking for top-tier hair care. One of the things I love most is how knowledgeable and friendly all the stylists are. They're always continuing their education, staying up to date with the latest products, techniques, and trends. It really shows in their work and in the overall atmosphere of the salon. If you're thinking of trying Visible Changes, don't hesitate--you will not be disappointed!

I love Visible Changes and my hairstylist Jackie! She's amazing at keeping my hair in great shape;…read moreI get so many compliments on my hair from people wherever we travel. I know they're hoping she's local to them and she'll be able to transform their style, too.