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    Salon Pure

    3.8 (12 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Salon Pure

    Haircut

    Salon Pure Hair Salons Photos

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    10 months ago

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    8 months ago

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    2 years ago

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    2 years ago

    I go to Lena at Salon Pure. She is fantastic! She is so good that I drive from Bozeman MT to have her cut my hair.

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    2 years ago

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    5 years ago

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    6 years ago

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    9 years ago

    A open clean open full service salon in downtown Wenatchee. Staff are knowledgeable & up to date on what's new.

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    6 years ago

    I came into get a men's hair cut Krystal Gibson and she did an awesome job. I already booked my next appointment!

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    10 years ago

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    13 years ago

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    11 years ago

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    Cuts & Fades

    Cuts & Fades

    3.7(13 reviews)
    1.0 mi

    Horrible customer service. Owners defensive, no room for…read moreimprovement. Go anywhere else but here. Recommend barbers house, Rowlands, infinite fades. Stay away. You will regret it!

    I've been a loyal customer for more than 2 years. I tip 25% on top of the charges every time…read more I made an appointment for 1pm. I was across the street picking up a prescription earlier in the morning so I swung by to see if they were busy or not, thinking maybe I'll get one sooner if they're slow. They were not slow, so they said to come back. I drove home to Leavenworth. I came back for my appointment but accidentally came at 1:45 (thinking my appointment was at 2pm). They let my know I "no showed". I asked why they didn't call. They said they don't call people they just mark them no show. I said "well it's clearly not like me to not show up, would have been nice to call" The lady hair cutter asked if I wanted to have her cut me, or wait for the male cutter. I asked how long the wait would be, she said 30 minutes, and I said "okay" and was sitting there patiently waiting using my phone. The male hair dresser calls me over 2 minutes later and accuses me of being mean to the lady hair cutter. I asked him how I was being mean and he could not answer me. I told him that I was sitting there patiently waiting, and that he's causing a problem now for no reason. He raised his voice, and I told him that he's the one causing problems, and again reiterated that I was sitting there content to wait. I'm not sure why he called me over just to yell at me when I was patiently waiting. They both yelled at me that I should be apologizing to them for being late. I told them it was an honest mistake. Who do you think you are to demand a customer apologize to you for being late? Life happens. I let him know that I won't be spoken to like this and told him I would find a new hair cutter. How dare you? I have been loyal to you for 2 years. I have tipped you hundreds of dollars that I did not have to tip. Learn some customer service, my experience today was wildly inappropriate and the business owner escalated things for no reason after everything was fine. Re: business owner response. Again, how exactly was I mean? Your wife or sister or whoever that is thinks I was mean because I said "okay"? What else am I supposed to respond with, when asked if something is okay, other than by agreeing and saying "okay"? You can't even articulate what I allegedly did wrong. Edit 2- Dude I was never rude to your wife. I was on my phone. She asked if I wanted her to cut my hair or if I wanted to wait. I've seen her ask everyone this question over the past 2 years. I asked her how long the wait would be. She said 30 minutes. I said "okay" and then went back to my phone. How in the world do you consider this rude or mean in any way?

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    Salon Pure - hair - Updated May 2026

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