I'm one of those people that can go a very long time between haircuts. I'll blame it on a cowboy…read morehaircut that I got in Kalispell MT 9 years ago. That said I was a bit anxious on what I would look like when it was all done. When I went in I had it in my mind that I would just go back to the way I wore my hair back when I was in the business world, but after talking to Michael I felt very comfortable leaving my hair longer. I'll just say that my girlfriend loved it and now she can't keep her hands off me. :) Thanks Michael for a GREAT haircut. Now that I'm cured from cowboyhaircutitis it won't be so long between cuts!!

I've been going to Michael for over 17 years. He is an top tier alchemist! Exceptional stylist,…read moregreat personality, beautiful studio, I highly recommend!

Got recommended to Kennedy Clark at The Hair Loft. It was easy to schedule an appointment virtually…read moreand there was a lot of availability at this time of year. The location. Was also easy to find and street parking is available. The loft is inside a house, renovated to accommodate three or four chairs. Bright, clean with a friendly vibe all around. Prices are good and reasonable, and well I have already scheduled an appointment for cut and highlights, so I am super happy with the service and level of skill that Kennedy demonstrated. She is friendly, knowledgeable and put me at ease right away. Highly recommend

No one answered the phone, goes directly to voicemail. I have left 4 messages requesting an…read moreappointment for a haircut and no one ever calls back. Will not call here again.. I found a real person to answer a phone at a different salon.

I had a very disappointing experience at this salon. I came in with a clear inspiration photo…read moreshowing vivid blue-black hair -- hair that was visibly blue even in standard lighting. After my appointment, the blue could barely be seen in bright sunlight and wasn't visible at all under bright studio lighting. It just looked black. I expressed my disappointment, and the stylist offered a redo. At the redo appointment, she dyed over my hair without fully drying it first. The end result wasn't blue-black either -- it was uneven black with warm brown patches where the dye didn't take. What also concerned me was something the stylist shared during the redo. I asked about her weekend plans, and she mentioned that a previous client had to come back in because there wasn't enough pink dye to finish her hair. She said the client had to attend prom or a birthday with only partially dyed hair. Between that and my own experience, I started to seriously question the salon's planning and professionalism. I requested a refund, and the stylist agreed and asked for my Venmo. I replied a few weeks later to provide it, but after that, I received no further communication. When I followed up again, she said that my late response meant I had forfeited the refund and told me not to contact her or the salon owner again. I never received the refund. Overall, I left with hair I didn't want, time and money lost, and zero accountability from the salon. I would not recommend this stylist based on my experience.

Me and a friend went in to get her some simple highlights that lifted well and look okay, but the…read morestylist took 5 hours (until dark) to put highlights in. There was another client she had at the same time that took up about an hour of our time just for a curl and style, and we were just sitting there. The way she talked was also quite unprofessional, said some things that made my friend uncomfortable, and I just felt super weird. I don't think I'd go to her again.

Kelli always does great on my hair and Serena on my lashes!!…read more All the ladies at the salon are super nice and welcoming

Thought I got lucky and found a last minute appointment for myself and my kids. Asked for a comb…read moreover fade for my son. (Pretty common haircut nowadays) Complete fail!! Uneven, crooked lines, just not close to what was expected. She (teresa) seemed very unenthused and unmotivated about cutting my kids hair. Now I must go try to repair and make the best on my sons hair before the wedding this weekend. Idk bout the rest of the ladies cutting hair there, but I would NOT recommend her.

I am new to town and was looking for a new hairstylist. I called and left a message on a Wednesday…read moreto see if they had any appointments available, explained that I worked 8-5 M-F and would need a Saturday appointment. They said OK and asked me to come in for a 15-minute consultation which they scheduled for the next Thursday. I rearranged my workday and skipped lunch to go the consultation thinking I would be able to get an appointment booked soon after. When I completed my consultation, they told me they couldn't get me in until the end of December (it's October 17th). I wish they would have told me on the phone that they were booked out until the end of December so I would not have wasted my time driving across town and could have called another salon last Wednesday :).

Nice people. Quality of my haircut was not what I had anticipated. Not all quality hair dressers,…read moreI'll just say that. I would definitely recommend going elsewhere.

Always great service. Would recommend to anyone. Love being able to book online. Great local…read moresmall business.

I liked that I didn't have to book far in advance to get my highlights and cut, she was so sweet…read moreand found a way to fit me in. She did exactly what I wanted!

I was searching for a stylist who would be able to provide me with fun, color hair. I did a lot of…read moreresearch and found this little gem. I had previously contacted the owner to make sure they could provide what I wanted! I setup an apt with Autumn and I was not disappointed. She was very communicative beforehand to make sure she knew what I wanted. Autumn was very sweet and friendly and she was so excited to be able to be creative with my hair while still making sure I loved it too. I LOVE my hair! It's fabulous! Everything I wanted and more! Thanks for rocking! I'll be back!!

I can't say enough great things about Autumn! She always listens attentively to what I'm hoping to…read moreachieve and offers helpful suggestions. Whether I'm getting a color or trying a completely new style the results are consistently outstanding. Her knowledge of hair extensions is impressive and has a true passion for the craft. I had poor results in the past with other stylist's extensions, but my extensions with Autumn turned out stunning and so natural looking. I couldn't be happier!!! I'm happy to recommend Autumn to anyone looking for a professional, talented, and caring stylist. Don't wait. You need to book your appointment now!

Horrible customer service. Owners defensive, no room for…read moreimprovement. Go anywhere else but here. Recommend barbers house, Rowlands, infinite fades. Stay away. You will regret it!

I've been a loyal customer for more than 2 years. I tip 25% on top of the charges every time…read more I made an appointment for 1pm. I was across the street picking up a prescription earlier in the morning so I swung by to see if they were busy or not, thinking maybe I'll get one sooner if they're slow. They were not slow, so they said to come back. I drove home to Leavenworth. I came back for my appointment but accidentally came at 1:45 (thinking my appointment was at 2pm). They let my know I "no showed". I asked why they didn't call. They said they don't call people they just mark them no show. I said "well it's clearly not like me to not show up, would have been nice to call" The lady hair cutter asked if I wanted to have her cut me, or wait for the male cutter. I asked how long the wait would be, she said 30 minutes, and I said "okay" and was sitting there patiently waiting using my phone. The male hair dresser calls me over 2 minutes later and accuses me of being mean to the lady hair cutter. I asked him how I was being mean and he could not answer me. I told him that I was sitting there patiently waiting, and that he's causing a problem now for no reason. He raised his voice, and I told him that he's the one causing problems, and again reiterated that I was sitting there content to wait. I'm not sure why he called me over just to yell at me when I was patiently waiting. They both yelled at me that I should be apologizing to them for being late. I told them it was an honest mistake. Who do you think you are to demand a customer apologize to you for being late? Life happens. I let him know that I won't be spoken to like this and told him I would find a new hair cutter. How dare you? I have been loyal to you for 2 years. I have tipped you hundreds of dollars that I did not have to tip. Learn some customer service, my experience today was wildly inappropriate and the business owner escalated things for no reason after everything was fine. Re: business owner response. Again, how exactly was I mean? Your wife or sister or whoever that is thinks I was mean because I said "okay"? What else am I supposed to respond with, when asked if something is okay, other than by agreeing and saying "okay"? You can't even articulate what I allegedly did wrong. Edit 2- Dude I was never rude to your wife. I was on my phone. She asked if I wanted her to cut my hair or if I wanted to wait. I've seen her ask everyone this question over the past 2 years. I asked her how long the wait would be. She said 30 minutes. I said "okay" and then went back to my phone. How in the world do you consider this rude or mean in any way?