I moved to Pennsylvania from California and was so stressed about finding a color specialist here…read more I had a first appointment with Sarah and she did amazing. She is very professional and her work is over and beyond what I expected. During my service her car was hit in the parking lot and she handled that and my hair like a true professional. I would recommend her or anyone at this salon.

Booking an appointment was quick and easy. It's a lovely comfy salon and everyone is super friendly…read morestarting with the Reception desk. I left feeling pampered and loved my new style!! Thanks Mandy!

Salon called day before appointment to change time. Went for cut & color. They wash hair before…read morecolor & applied color to wet hair which nobody has ever done to me before....then they washed again to remove color. I requested to leave enough hair for a ponytail, just wanted my ends trimmed but was left with barely shoulder length hair and choppy uneven layers. I had hair to my shoulder blades before. The stylist wanted to thin my thick hair with special shears and I said no but she did it anyway. Color was excellent but I am horrified and embarrassed by my cut. I called to complain and they put me on hold for a long time so I hung up. It's going to take at least a year to grow my hair out.

I have been going to this salon for years, I see Mel and she always listens to exactly what I want…read more I always get lots of compliments on my cut and color. She has also done many updos for my girls when they were in high school.

I'm not sure where to start, so I'll just go from the beginning…read more.. I have struggled to find a stylist that "gets" both my style and hair type. I have ethnic (Greek) hair, but I've always longed for caramel/darker blonde highlights. A difficult feat for someone with super dark hair. I had my hair done by Alexis years ago, but lost touch after a few moves and life events. When I found out she has been at Eikon in Wexford, I immediately booked her. The salon itself is beautiful, and everyone (from the receptionist to each stylist) is so kind. One thing I noticed was that every single person who left looked genuinely happy with their hair. I showed Alexis the picture I pulled up on Pinterest and she made my hair look exactly. like. the. picture. Caramel highlights without damaging my hair. In fact, after a tiny trim, my hair was actually healthier when I left her chair. Cannot say enough good about Alexis and the entire salon.

I tried out this salon for the first time and had Steven (owner) as my stylist. I've been to salons…read moreeverywhere including other Pittsburgh salons and those in NY, Dallas, Seattle, and many other cities, and I must say this experience was one of the best I have had in 15 years! The salon is beautiful, clean, and has a large selection of hair care products including Kerastase and Bumble & Bumble products. I had purchased a Groupon and my experience with Groupon in other salons has not been good so it had been years since I had used Groupon. This salon was different. They accommodated my need for a soon appointment and delivered fantastic service without any hidden fees or add-on charges at the end! Steven is an all-around genuine guy, and extremely nice! He understood my hair needs and used a variety of different products on my hair to give it shine and softness. He was also able to match my root color exactly and gave me a trim (without chopping too much off!) All in all I had a fantastic experience and will be referring my other friends here. And if you're coming from Pittsburgh it's worth the drive!

I went to Head Space for gray blending and was given an appointment with Jason. Not knowing him I…read morewas uncertain what to expect but he worked a miracle and I love the results! In 2 1/2 hours I went from brown with gray roots to a blonde-gray with a great cut too! Highly recommend Jason.

I'd been to this salon three to four times in the past and had my hair cut and colored by owner…read moreJimmy. I stopped going there because he was too expensive. The color I loved. The cuts were okay. After finally getting a raise at work and not having gotten my hair done in months due to Covid 19 shutting down all salons, I was desperate to get my hair done. I've been a platinum blond for over 20 years and had no intentions of not being one anymore. I ended up making an appointment with Brittany who could fit me in sooner than owner Jimmy. The girl who made the appointment said Brittany was good with blonds and recommended her. Having walked in with platinum hair, but large roots, I made it VERY clear that I wanted a very light blond color. Bright, light blond. I said no yellow and no orange. After getting home, taking my mask off and getting a good look in my bathroom mirror I was beyond shocked. I wasn't blond at all!! My hair was brown. And an ugly brown at that. I called immediately and asked the girl to please have Jimmy call me as soon as he could. I was in tears when I told the receptionist that my hair wasn't blond at all and looked brown. The owner Jimmy called back hours later and had a nasty attitude from the start. He refused to fix it or even let me come in so he could look at it. I was speechless. Then he told me to find another salon. He added that he saw it while I was there and it looked 'damn blond' to him. He then proceeded to tell me that it was my fault because my roots were huge (All salons were shut down for months due to Covid 19, so that was certainly out of my control). Then he told me to wash it a bunch of times over the next week and it would lighten up. Jimmy even said that I 'always had a problem' and complained about his coloring of my hair in the past. That was a complete lie. I never complained to him about a service. I had ALWAYS been super nice and cool when I had gone there and always tipped 30%. I even bought products there instead of going 100 feet up the street to Ulta and using a coupon for the same stuff. Jimmy had every excuse in the book to avoid accepting responsibility for what his stylist did. He even went as far to say that he and Brittany were the two best stylists in the city and Headspace was the best salon in the city. I took pictures of the mess Brittany created and sent them to the owner of another salon I know. Unfortunately, her salon was still closed or else I would have gone to her from the start. She agreed that my hair was not blond at all. She called it bronze. She advised me to file a dispute with my credit card since he refused to fix it. I filed the dispute and lost because the charge was found to be valid and PNC is powerless to continue to fight the salon because it's a 'quality' of service issue. They advised to file against the salon in small claims court. So the salon gets to keep $300 for a sloppy cut and orange brown color. Stay away from this salon. Any owner that is so cocky to talk to a client like they're garbage and refuse to fix a clients hair is not worth people's hard earned money. He can keep the $300. He obviously needs it more than I do. If you're looking for a great salon with a talented stylist, go to Lavish and ask for Amanda. She is the owner and fixed my hair the best she could do with out causing more damage to my hair. She said getting me back to platinum will take time to protect the integrity of my hair which I understand and appreciate She was incredibly cool and understanding and did a beautiful job. Update - It's a waste of my time to respond to the litany of excuses posted by owner. The pictures speak for themselves. Save your money an go elsewhere.

Stylist (?) was subpar at best. I had to wait for over 15 minutes for a wash prior to my haircut…read more(chair was taken by other clients). I thoroughly explained what I wanted and did not want regarding my cut, it was not a big deal, couple of inches shorter was what I wanted. Stylist said she'd take a little off at a time and see if I wanted more off. Weird. After almost 1.5 hours, I told her the back was longer than the front (which was what I did not want), but she said that it would take too long to make it even. In her words, "it's no big deal." She was getting her things ready to leave for the day...

Adding in an update - It looks great straight too! I am loving this haircut! Thank you Grace!!read more

wow jen is great! i…read morewent in with a train wreck of a hair situation. i was armed with a pinterest gallery of hair styles and a desire for "something short", but i was also carrying a sizeable list of caveats such as "well, i don't want to use product," "i don't have a hair dryer," "my hair is both frizzy and straight," "will that look okay with the shape of my face?" questions, and so on. so i think this was a little more challenging than the usual "oh just a trim, please." she had to listen to what i was saying and come up with a magical answer. and she nailed it. this girl's got chops! and she's really great company. i really enjoyed my time in the chair and i'm loving my new 'do.

I LOVE Jen. Always a great cut and color. I've been going to her for years and I always get…read morecompliments on my hair, even from strangers. She's so good that my sister, who lives in NJ, always gets her hair cut by Jen when she is back in Pittsburgh. Plus, Jen has the cutest dog, Ellsworth, who loves to sit in your lap when you get you hair washed.

Wow! First time there. My stylist, Adrienne, has been styling my wife's hair for years. I could…read morenot have been happier with my haircut. She did an outstanding job! I also want to point out how safe I felt there COVID-wise. They are doing a tremendous job following the guidelines! I highly recommend!

I received a gift certificate to this salon for Christmas from my fiancee. I rarely get my hair…read moredone, but decided to get it done before a big interview I had (the following Monday 5 days after the appointment) . Alexis did my full highlight and cut. She seemed like she knew what she was doing, but after she finished the foil, (I asked for gwen stefani blonde and medium blonde) she toned my whole head. Got back to the chairto not find a pretty blonde shade, but ORANGE. I cried the whole night. My fiancee wound up calling the next morning to get it fixed, and they blew him off. He called back again, and they said they couldn't do anything untill the following Tuesday( the day after my big interview) I'm so glad that customer service and keeping clients happy is so obviously unimportant to them. The staff is rude, and I will not return after this.

Worst salon experience I've ever had, and I've been to many. The front desk staff was rude and not…read moreeven present when I arrived. My appointment started 30 minutes late, which caused me to be late for my lunch plans immediately afterward. On top of that, they charged me extra despite their own delay and lack of consideration. Overall, extremely disorganized and unprofessional. I would not recommend this salon.

Lisa is the best stylist I have had in along time been a client for about a year never disappointed…read morefriendly patient and willing to make me look Smazing . Highly recommend this Salon

I was a regular customer for five years. Every 3 weeks I spent approximately $150 on hair…read moreservices. I was always a very generous tipper too; 20 to 25%. This year Allure was bought out by new owners and the new owners run the salon like a boot camp. Some of the staff have confided in me about the low morale and miserable work environment. This week, for the first time in five years I missed an appointment. My husband compensated the hairdresser $250 for the missed appointment. I then received a phone call from the new owner telling me that due to the missed appointment I was no longer allowed to be a customer there. Really? After five years of being a loyal, faithful and very generous client I am being kicked out the door.

I felt compelled to write a review after seeing someone post a review about the salon and under new…read moremanagement. I have been going to Allure for 7 years now and I experienced both previous owners and the new. I am a disabled person and the salon makes it a wonderful experience every time I am there. Tami, the new owner has made the salon thrive when many small businesses are struggling. The staff are always pleasant and professional. It's important to look at the positives and respect the stylists that work incredibly hard every day to make each individual feel special. Thank you Allure and keep up the good work!

So thankful to have discovered Fringe Beauty Lounge for hair care and my new home for amazing cuts…read more The whole team is fantastic, and I cannot say enough about how wonderfully Meghan debulks my mega thick hair for absolute easy peasy everyday care. The appointment always feels like a sweet treat in my schedule. I highly recommend Fringe for anyone seeking a quality high end experience that also doesn't bust the bank.

We have been customers since 2016 and took our boys for a hair cut recently and were treated…read moreespecially poorly. Two girls cut my boys' hair. Venessa did my 7 year olds hair and it took her over 1 hour and gave him a bowl cut. The back of his hair is uneven, the sides are not cleaned, and the front is cut unevenly. The other girl cut my 5 year olds hair and the back is also uneven and uncleaned. Around the ears was not shaped or cut properly. The top and front is uneven and a mess. Upon returning home, my husband sent a message stating his disappointment. 2 days later, the owner (Amy) called my husband and took zero responsibility over our unhappiness. Instead, Amy said the following: "Kids are hard to cut" "We cuts kids hair as a courtesy to clients" "Your kids could not stop moving and made it difficult to cut" "Their iPads were too loud and my clients were complaining" "Your wife was late which is another issue" I asked repeatedly if the iPads were an issue and I kept the volume low. I also held my kids heads after 1/2 hour when she kept clipping his ears with scissors and he got tired after sitting still for 30mins and they they still couldn't finish Fringe - you lost clients. You were so rude and an unapologetic or caring on what the customer was concerned about. Could have been handled better. I've never been told in my entire life that a service I paid for was a "courtesy". What business owner would take cash from clients and treat us like they did us a favor afterward? Spent $60 for hair cuts and $18 in tip. Nice to be told it's our fault and take zero responsibility, or even offer anything resembling some type of apology. On a side note one of our friends who we had recommended to fringe also mentioned it took 3 hours for a haircut as well with the same girl and left with uneven hair and was unhappy. We will be sure to tell all those we referred not to bother returning.