Weddings are stressful, especially when they are out of town! One of my biggest concerns with a destination wedding was, who we could trust for hair and makeup. We had made 3 trips to Traverse City to try out salons. When we came to Renewal Salon we knew this salon was the one. The owner Dawn has such a warm spirit about her, we just loved her! We brought pictures of hair up do's that we liked and she nailed them perfectly!
Our big day started at 6:30 am. Dawn gave us a special space with tables set up, she provided coffee and provisions, and allowed us to bring in breakfast and mimosa's. A family member was doing some of the girl's makeup and she allowed and gave us a room to use. The staff were just as friendly, capable and happy to accommodate all of us with whatever we asked or needed. Everything went so smooth and timely. Best part was that everyone looked fabulous!
I own a service business myself, so I am very conscious about customer service, and when I experience exceptional service such as this I just have to acknowledge it. Way to Go Salon Renewal!
Thank you Dawn & Staff read more