Sara Arrowsmith is the best hair stylist EVER! Not only is Sara a great professional but she's…read morealso an absolute caring, joyful individua! Ciao Bella!

love having Chloe do my hair. she's done mine and my daughters. We always walk out loving our style.read more

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

We had our daughters hair cut by Dawn and she did such an amazing job. She was so calm with her and…read moregave us lots of options for the cut to make sure we were getting the exact cut we wanted. Definitely would recommend!

I've been a client for about 9 years now and absolutely love this salon and it staff. The location…read moreis convenient, stylist hours are flexible and convenient. Parking in both a private lot and street parking is available, the decor is modern and atmosphere pleasant. Hair products are available as well as other hair removal services. I appreciate the custom services and the wonderfully helpful staff.

Called to schedule an appointment and Bella was beyond courteous to adjust her schedule to…read moreaccommodate both myself and my friend, staying open past the usual closing time of 5pm. As for the haircut... well, after five months of travel (and letting the hair/beard out of control), both of us were in need of some TLC. Not in search of any particular hairstyle, we let Bella have at it and use her best judgment to fix us up. After an hour of chopping, buzzing, shaving, and good conversation, the end result was astonishing. Bella's expertise, attention to detail, and craftsmanship showed. I was blown away! I looked and felt like a completely different person. Hands-down the best haircut/beard trim I've gotten in my entire life. Could not speak more highly of the place! If in need of a haircut, save yourself the hassle of looking around at different places and come here. You'll thank me later. ;-)

Absolutely best hair cut I've ever had the privilege of receiving from Bella. After 5 months of…read moretravel in Asia as a recent US Navy vet and no hair maintenance, she not only fixed my mess but altered my look with mastery. Hot towels, hair wash, eye brow trim and stylized haircut for $25 is the best deal you'll get anywhere. The location is hidden near a tattoo parlor, so be sure to keep an eye out for it's worth it. There is also coffee and snacks for waiting, which was perfect while waiting on my friend. Highly reccomend!

In preparation for my vacation I booked a perm at Seaport Salon, The stylist did a great job…read morewrapping the perm, was timely etc, she suggested the rods to use to give me a curl perm~unfortunately I rated them before I realized the perm was going to disappear a little bit after every washing, I did not realize I needed to call them within 48 hours if I had a problem with the perm, kind of hard to do that when i was told not to wash my hair for a couple days, oops the 48 hours would be up, I lost my $185 + tip and I have nothing to show for it. Beware if you go there, read the waiver they have you sign also, appears they have themsselves covered and have to do NOTHING for you to fix the problem.

A basic wash, blow dry, and trim (2-3 inches) should not cost 80$, not had it ever cost me that…read moremuch- without tip btw. They justify the cost due to their affiliation with Aveda. - at least that's the justification provided to me upon my bill. The service was not worth the cost at all.

Stylist Since I'm a newcomer to this salon, Kayla took her…read moretime to listen to my wants before carrying them out. She also successfully matched my current haircolor so that the color is seamless. There is no major difference between the old and the new. Kayla is a pleasant individual, and this salon is a relaxing place. Pricing is also reasonable. Highly recommend.

They canceled my appointment same day by text message.. and gave me no other suggested time. Just…read moreto reschedule. Very unprofessional

OMG.... Crazy good hair stylists. I have been going there…read morefor about 6 years, and I am so happy. My hair is much healthier, and looks so much better than it did when I started going there. My whole family goes here, we have used almost every stylist there, and are so happy! Their prices are extremely reasonable, incredible color blending. We don't go anywhere else now.

I've been going to Valerie at This Hair Place for years. I have very limp, straight hair. Val…read moresomehow magically gives it body and volume and it looks good even though I refuse to spend time with blow drying and product daily. I appreciate her honest advice and her skills with cuts and color! When my mother was visiting this year, she didn't want to go a week without her usual weekly wash, blow dry, etc. I got her an appointment with Valerie and she was very pleased. Prices are VERY reasonable. Personally, I try to tip well so I don't feel I'm taking advantage.

I wanted a hair cut and got a few 1/2" pieces cut off. 5 mins max time. The barber did not seem to…read moreunderstand how to cut hair. Also the place is dirty and a dump. Avoid!