I was seriously underwhelmed. I walked in and slowly walked to the back of the store taking in…read moretheir stock of games, which was largely Warhammer. I currently play DnD on Discord, but was hoping to find an in person venue. Not 1 person greeted me or asked if they could help me. For me, personable service is every bit as valuable to me as price and this place failed....

Friendly and inclusive, bustling local RC shop with a small indoor track that customers can use…read moreanytime. Parts, used and new buggies, and accessories on walls, in back of shop, and displayed throughout store. Repair window at back of shop. Moderate prices. Justin spoke to us from behind the counter at length about community events, clubs, and giveaways. He was very friendly and helpful. He made this shop and the local RC community feel very inclusive, with events for kids as well.

Caveman assisted us today and was very personable, helpful and extremely accommodating…read more As a matter of fact all associates were very helpful and friendly. Love the new location, the assortment of RC Models and Parts. The service department is excellent and very courteous and extremely helpful

what do you do when your nephew sends you an email from halfway around the world asking for help on…read morea pinewood derby car which needs to race in less than a week? if you're the simonster, the first thing you do is curse out your brother for waiting this long to start building the car. the second thing you do is google how championship-winning pinewood derby cars are made. evidently it's all about physics: minimize rolling friction while maximizing gravitational push. competitors can go absolutely bonkers trying to make their cars go faster, including tungsten weights, precision-machined wheels/axles, super slick finishes, etc. since i had to send the parts halfway around the world, i really wanted a shop that had everything i needed and would be able to ship it immediately. maximum velocity conveniently already assembles that best go-fast components into kits, so all i had to do is combine a speed kit with some weights and decals to give my nephew the fundamentals of a cool, fast car. elisa, one of the owners, was super helpful, and placing my order including next-day international shipping was a cinch. unfortunately with such time and distance constraints, i'll have to leave it up to my non mechanically-inclined brother to help my nephew assemble and tune the car this year, but you can bet that next year uncle simonster is going to custom engineer the fastest car on the track and kick all the other kids' butts!!! oops, i mean i'm going to help my nephew have as much fun as possible... =P

From the owner: Offering everything you need to build a pinewood derby car that reaches maximum velocity. We have…read moreparts and supplies for races sponsored by BSA, Awana, Royal Rangers, RAs, Y-Guides, and other organizations.

Honestly I'm be of my fav pit stops for holiday shopping and online orders. Marcos since 2021 was…read moreawesome with helping me with my online order. Even helped me cancel another order!! Literally less than 5 min pit stop.

Employees very helpful and kind. Picked up some faux flowers for the yard. 60 percent off. I have…read moreso much to take care of, it is a treat to enjoy the beautiful blooms without competing with the summer heat. They have a nice sale going online. Regular priced items for 30 percent off. So I filled up that shopping cart too. I will be able to pick up those items in store tomorrow. They are stocked full of Independence day items, and are already filling the shelves with Halloween items.

It was recommended to me to go to Hobby Lobby for the repair of some of my picture frames and I…read morecouldn't find another frame business to do the repair in the Surprise area. Heather in the framing department was excellent. She was knowledgable, efficient, incredibly responsive and helpful. It's just that the front of the store checkout process to pay for my two items was incredibly slow. The lines were very long with 50% off Christmas items being very popular. If they are discounting now, I wondered how much they must markup their inventory. My recommendation is for this store to invest in new computerized registers. The clerks had to enter each line item by inventory number. They need scanners. Also, when the lines are that long, provide one line with 10 items or less. The customers ahead of me had about 30 items in their cart-$700 worth. I had two. It took 25 minutes to check out and pay for my frame repairs I must admit the nice clerk apologized for how long it took and told me to have a blessed day. I was cranky and her attitude did help. Moving forward, I will avoid this store.

My family and I was very excited when this location opened up in the area. Has it conveniently…read morelocated about 15 minutes from our home. Is nearby plenty of parking restaurants and other stores for your shopping purchases. As soon as you walk in, you will see items right away available for purchase to be big home Sainz table, chairs, decorations, and you will go into the sliding doors and to get your cart and see the various selections to your liking. The store is very spacious. The employees are friendly and also you could sign up for their emails for special offers. The store has usually everything you can look for from home decor for your living room bedroom children's room, patio plants, pictures, knickknacks basket, rugs, and so much more . Also, they are closed on Sundays.

This place is a joke. We went in with our 2 year old to look around and he saw a toy that had a $15…read moreprice tag on it and when we went to counter to purchase the owner said the price was wrong and toy was $50 and told us to take our broke asses to Walmart.

I don't agree with the previous poster with their version of a review. The owners of the shop are a…read moredelight to deal with. I was shocked at all the different items that were available. New and vintage items. Just a suggestion for the owners, the incense you burn in the store may be a little overwhelming and sensitivity for our Sun City residents. And you need a sign on the building. You would have a lot more people coming to your shop if they knew what kind of store it is. I will be sure to return soon when my granddaughter visits in June.

The Customer Service, Selection and overall atmosphere at this place has stepped up tremendously…read more New ownership has come and taken this place to be the best Hobby shop in the state. This has become my go to place for all my Collecting needs. Great job and Keep it up.

Horrible service. Selection is okay. Pricing isn't anything to rave about. Should just change the…read morename of the store. Not a very big sports collection either. Even seeing these reviews with their smart remarks. That's literally how I felt being in there. lol just don't bother. Way better stores in the area.

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

I rushed in on Christmas Eve. I needed a new watch & straps put on the watch. I also still needed…read moreto purchase one more gift. Amanda started helping me. in 30 minutes I had a working new watch. With the watch straps put on the watch as well. While they were working on my watch. She helped me pick out a fountain pen. Amanda saved Christmas for me. Good people definitely make a difference. Thank you Amanda. Pedro C.

Such a fun little like comic book type store. I was visiting surprise Arizona and I came in with…read morefamily, specifically to buy souvenirs and gifts for my daughter back home. There are so many cute little gifts very unique items and lots of anime merch. My niece especially like that. They also had a lot of the Funko pops, Pokemon stuff, squish mellows and stuffy's some horror merch, candy. There was something for everyone. I felt the prices were a little high but I guess they're high everywhere but some items just seemed a lot higher priced than you can get somewhere else . There were a lot of fun unique things and items that you would find on the TikTok shop. I believe it was a family owned shop and it was one of the owners who helped us, she was very friendly ,very talkative, you could tell she loved her business. I'm all about good customer service these days so that was very important to me especially being out on vacation and just trying to have a nice relaxing time. If you're in Surprise, AZ definitely stop by and check this place out!

I take my neighbor boy here. He goes nuts! He loves this place. Right now he is into Pokémon. They…read moreimport a lot of goods and have quite the unique collection for collectors.