Attentive care. Patiently asking questions and listening to my response. Very helpful.read more

Looking for an urgent care facility on maps to get my ear checked for a possible ruptured eardrum…read more Saw that this facility was labeled as an urgent care facility so I decided to try it out. Upon walking inside I was greeted by 2 dogs and then I went to the desk and tried to explain my reason for being there. Not even after getting 2 words out I was rudely interrupted and was told that it is not an urgent care facility. Upon reading reviews on yelp and seeing others label this place as an urgent care facility and appointments is crazy. I wasn't even offered the option to make an appointment, just got told to go away.

Sign says open 8-2 on Saturday and walk-ins are welcome. Arrived at 1:36 and was told they are not…read moretaking any more patients and to go to the next closest facility. There was no one in the waiting room and the person behind the desk was unhelpful and very ready for us to leave. Don't waste your time if you're looking for care and compassion.

I was able to get as a walk-in for an irritated eye early morning. They accepted my insurance and I…read moreonly paid a copay. The staff is professional and friendly. The small clinic is clean with local photos on the walls. Kayla. A nurse practitioner thoroughly checked the eye and asked a lot of questions, before calling in a prescription. The experience was positive and reassuring. This small town clinic seems equipped to handle most non-emergency issues. I recommend and wouldn't hesitate to return.

Tired of the bait & switch tactics. Make an appt with Dr. Blair & whoops, you get a rude PA…read more Husband was having BP spikes & we got a lecture about fried foods & excess sodium. Not the problem! I haven't used salt in cooking in 55 years & I don't even think we own a salt shaker. Seldom purchase canned goods, & if I do, it is always reduced or sodium-free. I fry only in an air fryer, & if I haThat's shy I only buy the smallest bottle of olive oil. Stop with the patient blaming! Office is full of rude employees, & half the time the phone isn't answered, even though there are plenty of staff milling about.

I have been seeing Dr Blair for years. Recently I became very sick and took a walk-in appointment…read more Dr. Blair recognized I was very sick and he and his team went out of their way to make sure I got the care I needed, without occuring an emergency room visit/charge. He called around to several hospitals to see who could do the imaging I needed the fastest and then worked me into the specialist I needed that day. I am so grateful because I was in such extremis that I couldn't even think straight. He did all this after hours on a Friday. I just can't thank them enough.

Dr. Blair and his medical staff are extremely knowledgeable and very thorough with their patients…read more Dr. Blair is my main physician; however when I need a sick visit his office finds a medical staff member who can provide me with the care I need. All of which I am very confident and comfortable with. I highly recommend this office for your health care.

I have not been a patient but came today to fill out paperwork for hubby to be seen. He doesn't…read morehave a doctor and getting older means some things come up may need addressing.. his blood pressure is one. It was easy to find and was well kept and clean. The receptionist staff were very nice and friendly. Hoping they will be able to get him as regular patient. He doesn't need anything crazy but in town where we live it's all big business medical offices. I was impressed by what I saw today.

seeking prepped clearance for potential cancerous removal of breast tissue nurse dismissed me & ECG…read morewas misinterpreted go elsewhere! no compassion terrible attitude

this is an awful place want see my grandchild we are out of town on vacation nowhere does it say…read morethey don't see children under five they are the first place that comes up when searching for urgent care for kids the staff are extremely rude do not recommend

Upon arrival, around 7:40 on a Friday night, we were greeted by a very kind woman at the front…read moredesk. She verified that they took our insurance and then handed us paperwork to fill out before we were seen. After filling it out we waited for about 5 minutes before we were called back for vitals to be taken. Immediately got into an exam room where my husband was triaged by the nurse. Within 2-3 minutes of her leaving the room, the PA came in. My husband was being seen for a burn and the PA was very thorough and helpful. A prescription was sent to the pharmacy and we were out the door shortly after. The entire visit was around 30 minutes total. Truly great service and care. Very grateful that an urgent care was opened closer to home.

Amazing staff and so polite as soon as you walk in. The two girls up front made us feel very…read morewelcomed, and quickly got us checked in and paperwork started. Dr Veronica is so nice and was so thorough with my son. Then the nurses were great and extremely patient at having to do a throat swab that he struggled with a little. They gave us meds and a drs note. Very happy with them and will be back when I need them again!!

From the time I walked in the door I was greeted by professional staff who were friendly and…read morehelpful. I received quality care from the medical staff who all had excellent bedside manners. The wait was shorter than expected and I left feeling well-cared for. I would recommend this facility to anyone in need of urgent care in the area.

I've been here 3 times in the last couple of months for different reasons. The first time I…read morereceived exceptional care. The second time I was prescribed medication listed as a known allergy. I had to call to get a new medication. I was told I had a virus even though my symptoms were those of a sinus infection, which I have a history of. I went back a week later and told the same thing. I'm still sick, terrible sinus pain. So I went to another provider and was diagnosed with a sinus infection and finally given the medication I need to get better. I could have been getting better instead of missing time at work and feeling miserable. I won't be back.

A pleasant experience from the front desk, but I was not diagnosed well by the nurse…read more A few days later I was given much better and more extensive care at Wilmington Health.

the dr is pregnant and they turned me awa because they don't want to expose her to unknown skin…read moreconditions or rashes. if you're pregnant and you're afraid why go to work? they tried to send me to another provider but they were booked up. this particular office was completely empty. They were not Friendly either.

I want recommend Novant Urgent Care as a caring group of people…read more 1. Key - Non-life threatening skin problem. 2. 1st time visitor, and everyone was respectable, empathic, and caring in my experience. 3. They listened keenly and astutely, then recommended a prescription modification that was the exact right remedy. Then went further letting me know it could be fungal or non-fungal but you will know in three days. Then also suggested a cream that would "End It" if it was not fungal. 4. One minor issue I was able to resolve was that they prescribed too little of the medication powder for it to cure my skin. Y killing the fungal infection. I called back as I am of state to this facility. The receptionist told me they could not again prescribe the prescription powder I needed to complete ridding my skin of the infection without my coming back into their office to be seen. I told her "But I am out of State, over (5) hours from you one way. She repeated the could do nothing about it unless I came to their office. I asked to be transferred to the Nurse Practitioner that treated me on Saturday, this was Tuesday morning. I was told she was not in. I then asked for the Nurse Practitioner on duty now. Told I would have to wait as she is with a patient. I waited about (20) minutes on hold, after explaining my entire situation again, the Nurse Practitioner told me "Yes, that was too little an amount to cure it, and I did not want to tease the infection due to other much more serious that I have to keep in check or they can become life threatening. She agreed with me and promptly sent another prescription to my local pharmacy five miles away, I picked it up, and about a week later my skin was clear. It did reappear in about 10 days however, I had enough of the prescribed powder to hold it off until I could get in and then see my Dermatologist who recommended two different creams which have help finally clear my skin up and bring it back to normal with the skin infection finally vanquished. I feel Novant Urgent Care did an excellent job of diagnosing and prescribing the correct medication powder to help heal my skin efficiently. They are a wonderful group of Professionals to deal with on a Saturday at noon with non-life threatening medical conditions. They were a great help to me and trust me when I write, I have many medical issues I am challenged with in my daily life for decades now. I only mention this because I have experienced excellent medical care to challenging medical care over those aforementioned decades. In my opinion, these are Professionals you can depend on for non-life threatening medical issues and I highly recommend them.